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Reviews

Residence Inn by Marriott Dallas Plano/The Colony is rated 4.5 out of 5 by 219.

Rated 3 out of 5 by Shagan from Great Staff and Dirty Carpet Very friendly and attentive staff. The carpet was dirty and smelled like feces in one area. I will assume it was from a pet and hope a person would not be that nasty. The hotel should change to lament or some other type of flooring. Some odors are difficult to remove from carpet.

Date published: 2018-10-23

Rated 3 out of 5 by Lms from Not your typical Marriott (in a bad way) This is not your typical Marriott the level of service to represent a company a Marriott is definitely not there at this hotel. At some point I felt like I was staying at a chintzy motel when I had to come down to the front desk for housekeeping issues and had AC issues that were never acknowledged or fixed

Date published: 2018-10-17

Rated 5 out of 5 by Annie from Excellent Hotel Immaculate and nicely appointed room, courteous and helpful reception and cleaning staff, good lighting in parking lot, a short stroll to unique restaurants/bars and an all around great place to stay.

Date published: 2018-10-07

Rated 5 out of 5 by Dale from Residence inn Great place to relax and feel spoiled! Everything was perfect and could not ask for a better experience

Date published: 2018-09-20

Rated 4 out of 5 by Wes from Quick vacation Great hotel! However, gas grill was not working properly. Front desk was advised but did not resolve. Other guests encountered the problem with the grill the following evening while trying to cook for a large group. Didnt seem like it was a priority for the hotel to get this problem fixed.

Date published: 2018-07-18

Rated 5 out of 5 by MML123 from BEST HOTEL CREW i have seen so far !! This was one of the best extended stays i have had in any of the hotels so far. I have traveled extensively in almost all the continents now, but me & i my family enjoyed this stay the most. This was mainly due to the Hotel crew. Their motto seems to be " Service with a smile. ALWAYS". Starting from front office (The best crew i have ever seen). So caring, so understanding & always smiling. Last but not the least, Evening Social gatherings (Thrice a week) was amazing !!! Good quality food with beverages. Loved my stay at this property.

Date published: 2018-06-29

Rated 3 out of 5 by Landfam from L and family Be wary of pet deposit. And ac in bedroom was below par.

Date published: 2018-06-23

Rated 3 out of 5 by MPEARSON from Nice but no Ranger Baseball channel. Nice and Breakfast was good! Didn’t like the pillows. There was no Ranger Baseball channel, and we don’t like dog parks!

Date published: 2018-05-29

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