The Westin Pasadena

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Reviews

The Westin Pasadena is rated 4.0 out of 5 by 413.

Rated 5 out of 5 by CEAdventure from Nice stay Overall great to say, the location was perfect along with the entire Hotel / Restaurant & parking staff we encountered. Very friendly & knowledgeable about the area. Thank you Erick & Celeste 02-16-2019

Date published: 2019-02-19

Rated 5 out of 5 by GerceidaJones from The Westin is Excellent! I recommend staying at any of the Starwood properties. They are all excellent!

Date published: 2019-02-18

Rated 5 out of 5 by 2019tripPasadena from good hotel It is a good hotel with good service and good location and nice room with comfortable bed.

Date published: 2019-02-17

Rated 5 out of 5 by CIN from Great place to be! Enjoyed my month long business stay thoroughly. The rooms are perfect for a single person. Bed is the best - could sleep on it for days!! Restaurant staff is fantastic and attentive. Great gym and pool area and very clean! Hotel is a great location - walking distance to Paseo Mall and tons of restaurants. Thank you for a great stay.

Date published: 2019-02-12

Rated 5 out of 5 by SusanW from Pasadena Jewel Enjoyed a three night stay. The heavenly bed is always a plus. Good location and excellent staff top to bottom.

Date published: 2019-02-08

Rated 1 out of 5 by MelinNV from Broken windshield and unfriendly staff My car was damaged at valet and they would not take responsibility. They said they would remove charges and did not. I had to go through insurance and at a minimum they should pay the deductible but they won’t pay anything. Not onlynis this dishonest but I trusted them with my car. They should provide an option for self parking so customers are not forced to valet. Check in was not welcoming. I asked for a microwave due to my dietary needs and food I brought from home and had called in advance to ensure I got one and they still did not have one for me. I continued to ask and did get one the next day. It would have been good service to actually have one available since I called to ask. The person checking us in was not friendly. I told him I have a dog and can we get a room away from noise because she will bark if she’s near noise (elevator or close to elevator where lots of people walk by room) and he did not communicate with me. As a person traveling with a dog this is a concern and it would have been nice if he addressed my concerns. I’ve stayed at the Westin and Marriott many times in my life and been a loyal customer and am very disappointed by this stay.

Date published: 2019-02-03

Rated 5 out of 5 by Jackson from Night on the Town Staying overnight to do some dining and drinking in downtown Pasadena. Westin is really well situated for that. Close enough to walk to most venues on a nice evening and yet removed from the hubub in Old Town.

Date published: 2019-02-02

Rated 4 out of 5 by Joey from Dog Friendly Close to courthouse, library, city hall and pleanty of restaurants

Date published: 2019-01-29

The Westin Pasadena Reviews - page 2

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