Rated 2 out of
5
by
KellyfromBrisbane from
I felt an inconvenience to most staff, some aren't interested inservice
Even though The Westin is old it is charming but nothing compares to most of their staffs uninterested attitudes. I get Fiji Time but don't look like you hate us all.
Grey Water smell between wings 4 and 5 is a recal issue
Oh Saunas and spas were broken most days
We booked a Ultimate Spa Package, daily massages. Get there to book and theu tell me they are all book put and can't get what I paid for.
I spent my 40th Birthday with the Westin and they couldn't of cared less.
Would never go back to The Westin let alone Fiji now. Put such a sour taste in my mouth with other issues from external company's trying to short change you or saying they don't have change but will bring it too you when they get it is just a ploy because most forget.
Just appalled!
Date published: 2019-12-01
Rated 1 out of
5
by
Me from
Very tired hotel & disappointing
Lovely grounds , pools & staff, but hotel rooms & dining areas in desperate need of a makeover.
Date published: 2019-11-28
Rated 4 out of
5
by
RebeccaG from
Westin awesome
From the moment you get off plane til time to depart The Westin staff are lovely, welcoming you home especially if you're returning to visit. The pool is lovely, however drinks took little while to come, n food not great variety, but you can go to sister resorts n charge back to room for better options.
We had an awesome holiday. Very much relaxing!
Vinaka vaka levu!
Date published: 2019-11-27
Rated 2 out of
5
by
123tb from
Not as expected
The Hotel is in a nice Location.
Maintenance is needed on down pipes which are broken, as when it pours down with rain the water runs everywhere.
Our room was nice, but Housekeeping let it down by not supplying towels, face cloths and stocking up coffee etc each day, each day items were not replaced.
The breakfast had good variety, but bacon was always over cooked and hard, sausages under cooked. The service also let this area down, basic things like asking if we wanted coffee and making sure cups, sugar and milk were on tables when coffee was brought to the table.
Date published: 2019-11-21
Rated 5 out of
5
by
Nancy from
Do yourself a favor!
Unbelievable property to experience FIJI. If you have a problem with their breakfast than you have a problem period as a friend put it! The staff is outstanding and make sure of your comfort from checkin to checkout. Wonderful!!! Thanks from the Vintage Rugby FIJI Group 2019!!!
Date published: 2019-11-20
Rated 5 out of
5
by
RelaxingHappy from
End of Vacation Relaxing Days
Fiji was our last 4 days of our month of travelling. The Westin gave us that relaxing time in the sun that we were seeking before heading home to snow! The staff were very friendly and welcoming. The Resort very relaxing, from the pools to the numerous lounge chairs around the pool and gazing out to the ocean! Loved the activities included and the evening lighting of the fire and fire dance. The room was spacious and very welcoming. Good choices and location of restaurants, all with a view!
Date published: 2019-11-16
Rated 5 out of
5
by
Ash from
Lovely resort
The Westin was lovely for our family while in Fiji. As we have an almost 2 year old I loved that there were a lot of other families with kids staying here. The staff were friendly, food yummy and I loved that we had the option to also use the facilities at the Sheraton. We had a lovely time, thank you :)
Date published: 2019-11-16
Rated 5 out of
5
by
Tiffany from
Westin Denarau is the best!
We had an amazing time at the Westin in Denerau. The friendly staff went above and beyond to always meet our needs. They remembered my kids' names and that meant the world to them. The front desk and porters were amazing and always happy to see and help us. Everything about the trip and the stay there was ideal and it made our vacation 100 times better. Buna at the Rosie desk hooked us up with the very best accommodations for snorkeling and didn't just sell us the most popular or the most expensive package. Their Bula attitude was surely felt and we will be back to stay again.
Date published: 2019-11-14