Rated 2 out of
5
by
Kryzs from
Food on the floor
If I was a secret shopper I think mr. Beer would be fired if I was that secret shopper this would have been like a magical moment in a career of looking for problems cuz it was like they handed it to me look at how bad off we are we can't clean it we can't wipe it down and there's no urgency for anything thanks for the cash.
Date published: 2018-07-13
Rated 5 out of
5
by
dlinsb from
Wonderful new spot in Newport Beach
Beautifully decorated and appointed. Great location. Very popular with locals as well.
Date published: 2018-07-12
Rated 3 out of
5
by
PlatinumMember from
Not for Families
The hotel is nice and has a lot of potential. The noise from the lobby and bar is super loud at night and travels up to the rooms. Not a good place to take a family. The crowd there is a bit wild and not kid friendly. More of a party scene.
Date published: 2018-07-10
Rated 5 out of
5
by
Anonymous from
Lido house 4th of July
The entire hotel staff are professional, friendly and helpful.. The quality of the food is quite good.
I would prefer to have dishes and silverware for room service. I don't like being served in plastic containers and plastic forks and knives. I would say that this is the negative to the hotel.
Date published: 2018-07-08
Rated 5 out of
5
by
CAdam from
Amazing place
This was my first stay here but it won’t be my last. Rooms are very nice and the grounds are amazing. Loved it all.
Date published: 2018-07-08
Rated 3 out of
5
by
KathyArdmore from
Not up to typical luxury hotel
Our stay at the Lido House was full of unexpected and unresolved issues. It feels as if the hotel is more concerned about community visitors versus their paying guests. There was little to no service at the pool bar on the 3 days I was there. Same for room cleaning. Got that one out of 3 days. Bartenders wait on known outside guests or friends before paying guests. Parking billing resolution never occurred despite multiple calls. And beware..bedroom pillows are horrible. Thought it was just me till I heard others complaining. I thought this would be a superior stay but it was just mediocre. On the positive, it is pretty and new with friendly staff. Unfortunately the staff is not very knowledgeable and unable to resolve issues. Would not return. Proceed with caution. All of these bugs should have been worked out by now.
Date published: 2018-07-08
Rated 5 out of
5
by
NLink from
Really Unique Marriott!
Great hotel, the cottages are over the top, the roof top bar is spectacular and overall they hit it out of the ball park BUT the food at the Mayor's Table and roof top are awful!!
Date published: 2018-07-01
Rated 5 out of
5
by
Mike from
Vacation
World Class Hotel
Beautiful facilities
Excellent service
Brand new
Date published: 2018-06-29
