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Reviews

Courtyard by Marriott New York Manhattan/Central Park is rated 4.3 out of 5 by 1071.

Rated 3 out of 5 by Joe from Very nice property but sewer smell in lobby This was a very nice property, except for a horrible sewer smell that developed in the lobby the day after my arrival. It must’ve been a plumbing break. I don’t blame the hotel for this, but it was so bad I was gagging and wanted to throw up. My only disappointment is that it took more than 24 hours to fix the problem. Again, maybe not the hotels problem, if the sewer is city infrastructure. But it ruined would otherwise have been a terrific experience. I assume this is a one time thing, and would come back again after the plumbing is permanently fixed.

Date published: 2019-06-15

Rated 5 out of 5 by LSwan from Perfect Location / great hotel! The courtyard Marriott is located perfectly in between Times Square and Central Park. We were able to walk to so many attractions easily from the hotel. Our room was very nice and the fitness center was well appointed. Highly recommend if traveling with kids!

Date published: 2019-06-14

Rated 5 out of 5 by TouristsfromTexas from Great staff Warmly greeted and made to feel welcome by helpful people.

Date published: 2019-06-14

Rated 5 out of 5 by TravelingTennessean from Stay at Courtyard NY Manhattan/Central Park We enjoyed our stay at the Courtyard NY Manhattan/Central Park. The location was perfect for exploring the Central Park area as well as Times Square. We arrived before noon and they held our luggage while we explored the city. Just as promised, the front desk called as soon as a room became available. We were able to check in early which was wonderful following an early morning flight. The hotel staff went above and beyond for us. Highly recommend this hotel.

Date published: 2019-06-11

Rated 3 out of 5 by Nikhil from Mixed experience at Courtyard I did not get hot water in bath room on 5th June morning and it was a shocking experience when I had to get ready for meetings

Date published: 2019-06-07

Rated 5 out of 5 by TP from Excellent location, Excellent Customer Service. Excellent location, Excellent Customer Service. Loved everything about it, will come back.

Date published: 2019-06-07

Rated 2 out of 5 by JPTT from Low Service, mais pas low cost Hôtel bien situé, mais la qualité de service est à peine celle qu'on peut trouver dans un hôtel deux étoiles en France, mais à un prix trois fois plus élevé. Même à New York (où je séjourne environ deux fois par an), c'est un rapport qualité/prix très inférieur à celui qu'on trouve dans des hôtels relativement proches.

Date published: 2019-06-07

Rated 1 out of 5 by abusinesstraveller from Can't get reservation right I had a reservation at the residence inn. I was going to be getting in late due to travel issues. Called ahead and confirmed I'd be there, but when I arrived there front desk said that they didn't know what happened, but they didn't have a room in the residence inn and offered me a room in the courtyard. I had specifically reserved residence inn because it is nicer and is on higher floors. Overall, really unacceptable. The courtyard room was dated and in poor condition. Certainly not worth the overall price (since they still charged the residence inn rate).

Date published: 2019-06-02

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