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Reviews

Norfolk Waterside Marriott is rated 3.8 out of 5 by 1020.

Rated 5 out of 5 by JeffA from Great hotel in perfect location Really liked the location. Hotel is beautiful. The newly renovated rooms are very nice.

Date published: 2019-03-24

Rated 4 out of 5 by EliteMember from Renovating Have always enjoyed this hotel and glad to see they are doing a much needed renovation. The staff is great.elite

Date published: 2019-03-19

Rated 1 out of 5 by Appalled100 from The Worst Stay Ever I have stayed at the Marriott Waterside on many different occasions and this was my worst nightmare. It began with check in, I was given a room with one bed and requested double beds and had to leave my belonging in the wrong room in order to go back to the front desk to request the correct room. Next, my friends and I return Friday night from a great event to find that our room had not been cleaned, this was approximately 10:00 pm and had to request the room to be clean. The most devastating issue was when the valet parking attendance bought me my vehicle on Sunday morning for check out only to find that someone had gone into my vehicle and gone through all my personal belongs and trashed my vehicle, took money that was in my vehicle all because they did not lock my vehicle when they parked it. My vehicle was parked on Friday when I checked in and was not moved until I checked out on Sunday. All the front desk and manager had to say to me was "I'm sorry". My information was written down and I have yet to hear from anyone from Marriott. This really lets me know how they feel and treat their customers. I'm simply appalled!!!!

Date published: 2019-03-19

Rated 2 out of 5 by BusinessTravelGirl from A disappointing stay This property has a great opportunity to be a choice location. Sadly the housekeeping, attention to detail and customer service were sub-par making my overall experience a negative one. I will be looking for different accommodations on my next trip to Norfolk, even if it means staying with a different hotel brand

Date published: 2019-03-17

Rated 4 out of 5 by Hermina from Great Experience Well located. Easy access. Lacked employees for valet parking.

Date published: 2019-03-10

Rated 5 out of 5 by Earthlyvision from Norfolk's Best Perfect location, good food at Shula's, perfect staff and accommodations. It was my new girlfriend's first visit to Norfolk and we had a great time getting to know each other, walking around the city and enjoying the hotel. Excellent experience.

Date published: 2019-03-09

Rated 4 out of 5 by RobW from My stay was very good Overall my stay was good, a slight issue with the television that was eventually resolved.

Date published: 2019-03-08

Rated 2 out of 5 by KVM from Wait until the renovations are complete The staff is very friendly, but unfortunately that was the best part of my stay. I was assigned to a room that had not yet been renovated. Perhaps they flipped the room too quickly, but it was unclean upon check-in. Additionally, I learned every detail about the man in the room next to me because the rooms are not sound proof.

Date published: 2019-03-04

Norfolk Waterside Marriott Reviews - page 2

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