Norfolk Waterside Marriott

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Norfolk Waterside Marriott is rated 3.9 out of 5 by 955.

Rated 3 out of 5 by Elle from OK, but overpriced This has the feel of an average Holiday Inn, in a great location, at big city prices. My room was small, with a terrible view of the parking garage across the street, and the whole floor smelled very heavily of chlorine. As in, make your eyes water when you step off the elevator. I was only there one night, got in late, and left the room early, but my luggage still smelled faintly of chlorine as it was so strong. I would have asked for a new room but as it was 11:30 PM and I had spent 5 hours driving, I really just wanted to crash. There were some lounge areas that looked very cozy and nice, but I didn't really get to explore those much, beyond walking by. There are some places that need some maintenance attention, such as the ceilings with water stains and the like. Overall, it was adequate, if overpriced. I wouldn't choose this if I were looking to stay in Norfolk, but wouldn't avoid it if I had another conference here.

Date published: 2018-11-02

Rated 4 out of 5 by DramaMamawashere from Can they handle a very big convention? I know they can do better about staffing enough people to handle the extra work of a large convention. The folks who were working were very nice and helpful, but stretched way to thin.

Date published: 2018-11-01

Rated 1 out of 5 by Anthampton from Dirty Rooms Rooms never cleaned. Even after requests. Never had such bad accommodations and I travel weekly

Date published: 2018-10-31

Rated 1 out of 5 by LMD1 from Horrible weekend A nightmare filled with a poorly kept property, non working computers, black mold in the bathrooms, torn carpet, worn paint, I cannot believe this is a Marriott. Never staying here again.

Date published: 2018-10-30

Rated 4 out of 5 by frequenttraveler from Waterside Very close to the waterside attractions and other attractions

Date published: 2018-10-29

Rated 2 out of 5 by CoriM from Norfolk Waterside You Can Do Better!! I know that this location is in the middle of making major upgrades and improvements. This is welcoming news for those of us who visit the area regularly and who are loyal Marriott Members. I have been a fan of the Marriott Brand and regularly compare and review with my husband who is a loyal Hilton Rewards fan the differences. This location needs to work with staff more on Customer Support and Care. Please remember that in any crisis or stressful environment your customers appreciate seeing a friendly smile and caring attitude which really does go along way in defusing a stressful situation.Small perks like beverage stations or refreshments go along way in easing the discomfort of your guest when there are very long lines and a major back-up at Check-In. Please expand your Check-In area and please explore other Check-In options for guest during a technical/ internet service crisis ...We were late to our event due to our late check-in experience with Marriott... Check-In Is To Late!... 4:00 p.m Come On ...Marriott Norfolk You Can Do Better! Your Rewards Members Deserve It!

Date published: 2018-10-27

Rated 1 out of 5 by Lee from Poor Experience at Norfolk Waterside It was a poor experience. We are very dissatisfied!

Date published: 2018-10-26

Rated 5 out of 5 by Catmomma78 from Homecoming 2018 If you going to Norfolk for Norfolk State university the Marriott is the place to be.

Date published: 2018-10-24

Norfolk Waterside Marriott Reviews - page 2

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