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Reviews

SpringHill Suites by Marriott Williamsburg is rated 4.1 out of 5 by 543.

Rated 4 out of 5 by Anonymous from Summer vacation 2019 Great experience. I would stay here again.

Date published: 2019-08-08

Rated 1 out of 5 by SDeBose from Mold, mold, mold I couldn’t believe that the bathroom had mold in it. The wallpaper was peeling and there was mold and lots of it. The carpet was not the cleanest. The room just felt uncomfortable in general. It’s hard to explain. I always know something is wrong when I don’t want to change my clothes or take a shower and that’s how I felt. However, after a long day at Busch Gardens I had to shower! The breakfast was good. The variety was standard. The hotel is not updated and its the worst Marriott I’ve ever stayed in. I used points for my stay and I want them all back with interest!!! The parking was full so we parked at a near by hotel. Several eating options on the main road to choose from.

Date published: 2019-08-07

Rated 3 out of 5 by CPerkins from So So Room was very dated. AC did not work well which made sleeping uncomfortable. But the room was very clean except for hair in the tub.

Date published: 2019-08-04

Rated 1 out of 5 by JohnL from Don't stay here. The room was tiny. Not exactly a suite. No privacy for the bathroom area. No place to hang towels or anything else. The pool was closed for renovations. Really? In August? We booked the hotel because of the pool and breakfast. The breakfast area was tiny, not enough seats for people. And the offerings were pretty slim. My family wound up eating breakfast out each morning. The housekeeping service didn't come in and make up my room. When I told management, they did provide an accomodation, but then also said that housekeeping said the do not disturb sign was on the door which it wasn't. The lady actually argued with me defending housekeeping. What happened to "the customer is always right". Seems everytime I stay at a Marriott or one of their chains, I have a bad experience.

Date published: 2019-08-04

Rated 5 out of 5 by ScottM from Beautiful Marriot hotel Awesome employees, clean and well maintained hotel. Good breakfast and very comfortable beds and large rooms.

Date published: 2019-07-31

Rated 2 out of 5 by NotApplicable from 30 minutes I’ve already expressed my woes, concerns and how dissatisfied I was with my overall experience.

Date published: 2019-07-30

Rated 5 out of 5 by Pat from Williamsburg,Jamestown & Yorktown Great location for the things we were going to do and see.

Date published: 2019-07-29

Rated 2 out of 5 by Richard from Poor I had higher hopes for this hotel. The room WV in disrepair, 1 foot section of drywall missing behind tv with exposed wiring/conduit, room was in general unclean. Bathroom was in poor condition.

Date published: 2019-07-28

SpringHill Suites by Marriott Williamsburg Reviews - page 2

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