Modern 5-star hotel located in Cuenca’s new commercial and financial district, between Mall del Río and Mall del Alto. Four Points by Sheraton Cuenca is the city’s largest hotel and the only Marriott International branded property, offering global standards in hospitality and service. Features 120 modern rooms and suites, panoramic pool, fitness center, sauna, steam room, and hot tub, along with event spaces, airport transfer service, and contemporary dining inspired by Ecuadorian flavors at Cook’s Restaurant. The hotel offers accessibility facilities and adapted spaces for guests with reduced mobility. Ideal for business travelers, tourists, corporate groups, social events, and meetings with personalized service and international standards.
included amenities ()
1 Restaurant
Complimentary
Complimentary
1 Bar
Complimentary
On-Site Laundry
Complimentary Wi-Fi
Free for Marriott Bonvoy Members
Mobile Key
Free Buffet Breakfast;Monday-Sunday 6:30 AM-10:30 AM
Same Day Dry Cleaning
Room Service
Wake-Up Calls
Turndown Service
Service Request
Concierge
Housekeeping
Daily
Mail & Package Delivery Available
front.desk@fourpointscuenca.com
Check-in: 3:00 pm
Check-out: 12:00 pm
Minimum Age to Check In 18
Smoke Free Property
Pets Welcome
Non-refundable fee per stay applied depending on the weight of the pet
Maximum Pet Weight: 2.0kgs
Maximum Number of Pets in Room: 2
Complimentary On-Site Parking
Fitness
Fitness Center designed to help you maintain your workout routine.
Four Points by Sheraton Cuenca
Ave. Circunvalación Sur y Ave, Felipe II Junto al Mall del Río, Cuenca, Ecuador, 010169
Awards
Accepts: Cash, Credit Cards
Contactless mobile payments
24-hour Front Desk
Concierge desk service
Property has elevators
Languages spoken by staff:
Spanish, English
For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +593 7-6022000 . Click here to see accessible rooms types at this hotel.
Accessible on-site parking
Property has elevators
Service Animals are welcome without a fee or documentation
Van Accessible on-site parking
Accessible Entrance to On-Site Pool
Main Entrance is Accessible
Meeting Spaces are Accessible
Room and Suites Access through the Interior Corridor
Accessible Vanities
Adjustable Height Hand-Held Shower Wand
Alarm Clock Telephone Ringers
Bathtub Grab Rails
Bathtub Seat
Closed Caption TV
Electronic Room Key
Guest Room and Suites Doors Self-Closing
Hearing Accessible Rooms and/or Kits
Lever Handles on Guest Room Doors
Lowered Electrical Outlets
Lowered Night Guards on Guest Room Doors
Mobility accessible rooms
Non-slip Grab Rails in the Bathroom
Roll-in Shower
TTY/TTD Compatible
Toilet Seat at Wheelchair Height - Toilet for Disabled
Transfer Showers in Guest Rooms
Viewports in Guest Room and Suites Doors
Bureau Veritas Certified
Carbon Footprint: 15.45 kg per room night
Water Footprint: 561.60 liters per room night
Guest Room Recycling
The check-in time at Four Points by Sheraton Cuenca is 3:00 pm and the check-out time is 12:00 pm.
The pet policy at Four Points by Sheraton Cuenca is:
The parking options at Four Points by Sheraton Cuenca are:
The property amenities at Four Points by Sheraton Cuenca are:
Yes, Four Points by Sheraton Cuenca has in-room Wi-Fi available to hotel guests. Marriott Bonvoy members receive complimentary in-room Internet access when they book direct. Sign up for Marriott Bonvoy for free as you complete your Four Points by Sheraton Cuenca booking.
The closest airport near Four Points by Sheraton Cuenca is Mariscal Lamar International Airport (CUE). CUE is located approximately 6.7 KM from the hotel.
Yes, Four Points by Sheraton Cuenca has an airport shuttle to Mariscal Lamar International Airport (CUE).
No, Four Points by Sheraton Cuenca does not have electric vehicle charging stations.
Yes, Four Points by Sheraton Cuenca offers free breakfast to guests staying at the hotel.
