Welcome to Four Points by Sheraton Auckland

Discover the best of Auckland city centre from our hotel

Experience exceptional service and spacious hotel accommodation in New Zealands vibrant capital at Four Points by Sheraton Auckland, located in the vibrant Aotea Arts Quarter. Guests will be moments away from Aotea Square, The Civic, Auckland Town Hall, Classic Comedy and Bar, Q Theatre, Auckland Art Gallery and an array of CBD shops and restaurants. Enjoy modern rooms and suites with signature bedding, large bathrooms and free WiFi featuring breathtaking views of the city centre from higher floors. Suites offer separate living areas and some with balconies, perfect for traveling families, special occasions or work sessions in Auckland. Stay fit in the 24 hour fitness center, dine at the Queens Head Bar and Eatery or take in the stunning views at The Churchill, Aucklands highest rooftop bar. For those planning events, the contemporary Queen’s Head Ballroom offers 195 square meters of event space, ideal for corporate functions and social celebrations.

About our restaurant
Due to government regulations, our restaurant is temporarily closed. We apologise for the inconvenience and thank you for your understanding.

Rooms & Suites


Check-in: 3:00 pm

Check-out: 11:00 am

Minimum Age to Check In: 18

Smoke Free Property

Pet Policy

Pets Not Allowed


On-Site Parking

Daily: $55.00

Off-Site Parking
Wilson Carpark (self-parking $35.00 daily) 0.3 KM


Daily: $55.00

Electric Car Charging Station

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Enjoy this spa hotel, Four Points hotels feature luxury spas


The Spa Nomad

We have partnered with Spa Nomad to bring you luxurious spa and wellness treatments right to your guest room. Click the link below to book your treatment, include that you are staying with us and your room number.

Book Now
Fitness Center


Hotel Fitness Center

Make time for a good workout in our fitness centre. Accessible 24 hours a day.

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Four Points by Sheraton Auckland

396 Queen Street, Main Reception Entrance 110 Mayoral Dr, Auckland, New Zealand, 1010

Tel: +64 9-3938240
Distance from Property: 32.2 KM
Phone Number: +64 9-2750789
Visit Website


2021 Tripadvisor Travelers Choice
2021 Trip Advisor Travelers Choice Hotel

Property Details

Policies and Payments

Accepts: Cash, Credit Cards

Contactless mobile payments


Concierge desk service

Currency Exchange

Property has elevators

Vending Machine

Languages spoken by staff:
English, Chinese, French, German, Korean

For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +64 9-3938240

Accessible Hotel Features

Accessible on-site parking

Property has elevators

Valet parking for vehicles outfitted for drivers in wheelchairs

Accessible Areas with Accessible Routes from Public Entrance

Entrance to On-Site Business Center is Accessible

Entrance to On-Site Fitness Center is Accessible

Main Entrance is Accessible

Meeting Spaces are Accessible

On-Site Restaurants are Accessible

Room and Suites Access through the Interior Corridor

Guest Room Accessibility

Accessible Vanities

Adjustable Height Hand-Held Shower Wand

Alarm Clock Telephone Ringers

Bathtub Grab Rails

Bathtub Seat

Closed Caption TV

Electronic Room Key

Guest Room and Suites Doors Self-Closing

Lever Handles on Guest Room Doors

Lowered Electrical Outlets

Lowered Viewports in Guest Room Doors

Mobility accessible rooms

Non-slip Grab Rails in the Bathroom

Roll-in Shower

Safety Chains and/or Latches on Guest Doors

TTY/TTD Compatible

Toilet Seat at Wheelchair Height - Toilet for Disabled

Transfer Showers in Guest Rooms

Viewports in Guest Room and Suites Doors


Carbon Footprint: 7.5 kg per room night

Water Footprint: 218.83 liters per room night

Environmental Practices

Electric car charging

Frequently Asked Questions

The check-in time at Four Points by Sheraton Auckland is 3:00 pm and the check-out time is 11:00 am.

The pet policy at Four Points by Sheraton Auckland is:

Pets Not Allowed

The parking options at Four Points by Sheraton Auckland are:

On-Site Parking: Daily: $55.00 Off-Site Parking: Wilson Carpark (self-parking $35.00 daily) 0.3 KM Valet: Daily: $55.00 Electric Car Charging Station

The property amenities at Four Points by Sheraton Auckland are:

Sustainability Free Wifi Restaurant Bar Fitness Center Spa Meeting Space Dry Cleaning Service Room Service Wake up Calls Kitchenette Mobile Key Digital Check In Service Request

Yes, Four Points by Sheraton Auckland has free Wi-Fi available to hotel guests.