Welcome to Four Points by Sheraton Auckland

Discover the best of Auckland city centre from our hotel

Experience exceptional service and spacious hotel accommodation in New Zealand’s vibrant capital at Four Points by Sheraton Auckland, located in the vibrant Aotea Arts Quarter. Guests will be moments away from Aotea Square, The Civic, Auckland Town Hall, Classic Comedy & Bar, Q Theatre, Auckland Art Gallery and an array of CBD shops and restaurants. Enjoy modern rooms and suites with signature bedding, large bathrooms and free Wi-Fi, featuring breathtaking views of the city centre from higher floors. Suites offer separate living areas and some with balconies, perfect for traveling families, special occasions or work sessions in Auckland. Stay fit in the 24-hour fitness center, dine at the Queen’s Head Bar & Eatery or take in the stunning views at The Churchill, Auckland’s highest rooftop bar. For those planning events, the contemporary Queen’s Head Ballroom offers 195 square meters of event space, ideal for corporate functions and social celebrations.

About our restaurant
Due to government regulations, our restaurant is temporarily closed. We apologise for the inconvenience and thank you for your understanding.

Rooms & Suites


Check-in: 3:00 pm

Check-out: 11:00 am

Minimum Age to Check In: 18

Smoke Free Property

Pet Policy

Pets Not Allowed

Off-Site Parking
Wilson Carpark 0.3 KM


Daily: $55

At This Hotel

The Spa Nomad

Enjoy this spa hotel, Four Points hotels feature luxury spas

At This Hotel

Hotel Fitness Center

Fitness Center
Diwali Festival Disruption
Due to a Diwali Festival Queen St blocked off for vehicles disrupting our valet parking service 7-10 Oct. We will be offering a self parking option at the Civic Car Park instead.


Four Points by Sheraton Auckland

396 Queen Street, Main Reception Entrance 110 Mayoral Dr, Auckland, New Zealand, 1010

Tel: +64 9-3938240
Distance from Property: 32.2 KM
Phone Number: +64 9-2750789
Visit Website


2021 Tripadvisor Travelers Choice
2021 Trip Advisor Travelers Choice Hotel

Property Details

Policies and Payments

Accepts: Cash, Credit Cards

Contactless mobile payments


Concierge desk service

Currency Exchange

Property has elevators

Languages spoken by staff:
English, Chinese, French, German, Korean

For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +64 9-3938240

Accessible Hotel Features

Property has elevators

Valet parking for vehicles outfitted for drivers in wheelchairs

Accessible Areas with Accessible Routes from Public Entrance

Entrance to On-Site Business Center is Accessible

Entrance to On-Site Fitness Center is Accessible

Main Entrance is Accessible

Meeting Spaces are Accessible

On-Site Restaurants are Accessible

Room and Suites Access through the Interior Corridor

Guest Room Accessibility

Accessible Vanities

Adjustable Height Hand-Held Shower Wand

Alarm Clock Telephone Ringers

Bathtub Grab Rails

Bathtub Seat

Closed Caption TV

Electronic Room Key

Guest Room and Suites Doors Self-Closing

Lever Handles on Guest Room Doors

Lowered Electrical Outlets

Lowered Viewports in Guest Room Doors

Mobility accessible rooms

Non-slip Grab Rails in the Bathroom

Roll-in Shower

Safety Chains and/or Latches on Guest Doors

TTY/TTD Compatible

Toilet Seat at Wheelchair Height - Toilet for Disabled

Transfer Showers in Guest Rooms

Viewports in Guest Room and Suites Doors


Carbon Footprint: 7.5 kg per room night

Water Footprint: 218.83 liters per room night

What are the check-in and check-out times at Four Points by Sheraton Auckland?

The check-in time at Four Points by Sheraton Auckland is 3:00 pm and the check-out time is 11:00 am.

Does Four Points by Sheraton Auckland allow pets?

The pet policy at Four Points by Sheraton Auckland is:

Pets Not Allowed

What are the parking options at Four Points by Sheraton Auckland?

The parking options at Four Points by Sheraton Auckland are:

Off-Site Parking: Wilson Carpark 0.3 KM

Valet: Daily: $55

What property amenities are available at Four Points by Sheraton Auckland?

The property amenities at Four Points by Sheraton Auckland are:


Free Wifi


Fitness Center


Meeting Space

Dry Cleaning Service

Room Service

Wake up Calls

Daily Housekeeping


Service Request

Does Four Points by Sheraton Auckland have Wi-Fi?

Yes, Four Points by Sheraton Auckland has free Wi-Fi available to hotel guests.