Welcome to Four Points by Sheraton Auckland

Discover the best of Auckland city centre from our hotel

Four Points by Sheraton Auckland welcomes you to the city centre with spacious accommodation and exceptional service. Set in the Aotea Arts Quarter, our hotel places you near Aotea Square, with The Civic, Auckland Town Hall, Classic Comedy & Bar, Q Theatre, the Auckland Art Gallery and numerous shops and restaurants only moments away. Inside the hotel, you can recharge in modern rooms and suites featuring our signature bedding, large bathrooms and free Wi-Fi, as well as views of the city centre from higher floors. Suites boast separate living rooms, some with balconies - ideal for traveling families, special occasions or for work sessions. Work out in our 24-hour fitness centre, indulge in our Queen’s Head Bar & Eatery or enjoy expansive city views from The Churchill, Auckland’s highest rooftop bar. For those organising meetings, our contemporary Queen’s Head Ballroom offers a 195 square metres of event space and can adapt to the needs of an array of corporate functions and social celebrations.

Rooms & Suites


Check-in: 3:00 pm

Check-out: 11:00 am

Minimum Age to Check In: 18

Smoke Free Property

Pet Policy

Pets Not Allowed



Daily: $50

At This Hotel

Hotel Fitness Center

Fitness Center


Four Points by Sheraton Auckland

396 Queen Street, Main Reception Entrance 110 Mayoral Dr, Auckland, New Zealand, 1010

Tel: +64 9-3938240
Distance from Property: 32.2 KM
Phone Number: +64 9-2750789
Visit Website


2021 Trip Advisor Travelers Choice Hotel
2021 Trip Advisor Travelers Choice Hotel

Property Details

Policies and Payments

Accepts: Cash, Credit Cards

Contactless mobile payments


Concierge desk service

Currency Exchange

Property has elevators

Languages spoken by staff:
English, Chinese, French, German, Korean

For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +64 9-3938240

Accessible Hotel Features

Property has elevators

Valet parking for vehicles outfitted for drivers in wheelchairs

Accessible Areas with Accessible Routes from Public Entrance

Entrance to On-Site Business Center is Accessible

Entrance to On-Site Fitness Center is Accessible

Main Entrance is Accessible

Meeting Spaces are Accessible

On-Site Restaurants are Accessible

Room and Suites Access through the Interior Corridor

Guest Room Accessibility

Accessible Vanities

Adjustable Height Hand-Held Shower Wand

Alarm Clock Telephone Ringers

Bathtub Grab Rails

Bathtub Seat

Close Caption TV

Electronic Room Key

Guest Room and Suites Doors Self-Closing

Lever Handles on Guest Room Doors

Lowered Electrical Outlets

Lowered Viewports in Guest Room Doors

Mobility accessible rooms

Non-slip Grab Rails in the Bathroom

Roll-in Shower

Safety Chains and/or Latches on Guest Doors

TTY/TTD Compatible

Toilet Seat at Wheelchair Height - Toilet for Disabled

Transfer Showers in Guest Rooms

Viewports in Guest Room and Suites Doors


Carbon Footprint: 12.72 kg per room night

Water Footprint: 217.43 liters per room night