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  • WHAT TO EXPECT

Welcome to Twelve Downtown, Autograph Collection

Thank you for selecting Twelve Downtown, Autograph Collection for your upcoming stay. We are excited to have you. Take a moment to see what's in store for you during your time on property. Plan and reserve activities now to get the most of your trip!

Commitment To Clean

PREPARE FOR YOUR STAY

Start planning now to maximize your stay once you arrive.

PREMIUM DINING

Enjoy our distinct on-site restaurant and lounge options during your stay.

PLAN YOUR DAY

Get the most out of your stay by exploring all Atlanta has to offer.

Taking Care of You. Times like these remind us of the tremendous importance of travel. We are committed to providing you with a safe environment that aligns with expert protocols working to defeat COVID-19.

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.

The safety of our guests and associates is a top priority. As guidance regarding face coverings and vaccination verification varies by local jurisdiction and may change, guests should review public information websites for the most up-to-date guidance for your destination, as well as the hotel-specific sections below and US and Canada Travel Advisories | Marriott Bonvoy™ before traveling. Fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel, unless required by local law.

  • Info provided to each guest at checking regarding the hotels process and procedures to kept staff and guest safe.
  • Sanitizer stations located through out the building for both guest and staff use.

In keeping with Marriott's Commitment to Clean, the hotel has enhanced it's procedures with more frequent cleaning of high traffic and high touch areas.

  • Utilizing EPA approved multi-purpose Peroxide Cleaner and Disinfectant.
  • Touchless sanitizer stations are strategically located throughout the front and heart of the house.
  • Frequent Cleaning of public area restrooms.
  • Deep cleaning of guest rooms between guest stays, focusing on sanitizing every area of the room.
  • Personal Protection Equipment- Staff members will were PPEs based on activities they are performing and directions of the local authorities.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let us our guest services team know. We will be happy to make schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

Fitness Center: Open

Pool: Open

Restaurant: Open

Room Service: Unavailable at this time.

Hotel restaurant open, contact hotel for hours of operation.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

  • Breakfast: No current offering
  • Lounge Access: No current offering
  • Welcome Gift: Arrival points will continue to be provided.
  • Late Check-Out: Late check out provided to Gold members and up
  • Mobile Check-In/Check-Out: Mobile Check-in/Check - Out available
  • Mobile Key: Mobile key active and available
  • Mobile Dining: No Mobile Dining
  • Mobile Guest Requests: Mobile guest request active.

 

Need Help?

Contact Twelve Downtown, Autograph Collection for additional hotel concierge recommendations. We look forward to seeing you soon!

+1 404-418-1212
400 West Peachtree Street NW, Atlanta, Georgia, USA, 30308