WHAT TO EXPECT

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.

Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, being respectful of personal choices with regards to social distancing and the wearing of face coverings. We do appreciate your support and understanding.

• Menus are available via QR codes.
• Hand sanitizer stations are available in all high traffic areas and tables.
• We encourage the use the Mobile Chat option of the Marriott Bonvoy App for contactless communication and requests.
• Guest Service team will also be happy to assist you upon check-out and send you your invoice directly in the app.
• Luggage assistance is available on request.
• Swimming pool access follows all local authority regulations and sunbeds are cleaned and sanitized after each use.
• All of the precautions are subject to change with updated government guidance.
• The ‘Al Hosn' app will be limited to proof of vaccination and test result inside and outside the country upon request.
• Wearing of face masks indoors and outdoors is now optional for guests.
   
  Kindly note that the above information is subject to changes based on the Abu Dhabi government safety regulations. For more information please refer to the website of Visit Abu Dhabi. 

As part of Marriott's "Commitment to Clean" protocol, Al Wathba, a Luxury Collection Desert Resort & Spa is delighted to inform you about several enhancements to our cleaning practices.

Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, front desk, elevators, public bathrooms and guest room keys. In addition, hand sanitizer stations are provided throughout the resort.

Housekeeping services: Every guest room is thoroughly cleaned and disinfected between each guest. We will continue to provide housekeeping services daily while you are away from the room. If you have any specific housekeeping preferences or would like to not receive housekeeping service during your stay, please contact guest services at any time.

Room Sealing: All clean, sanitized and disinfected rooms are sealed immediately after service and before next arrival

Room Amenities:

• Minibars - Sanitized and sealed and will be available only upon request.
• Magazines and Books have been removed from rooms
• Coffee machines & kettles are sanitized for your safety. Contactless coffee delivery available upon request.

Additional changes and modifications applying as per local authority safety and cleanliness guidelines include:

Saray Spa: Open daily. Advance reservation is recommended.

We are delighted to share with you that most of our restaurants and bars are open. For the latest opening timings, please visit our hotel website. For your convenience, physical and digital menus are available in all restaurants. In addition, we encourage you to use contactless payments methods. Food delivery will be available to our rooms, suites and villas through in room dining service. A contactless delivery to your room is possible upon request. Advance booking or reservation is required.

Bait Al Hanine: Open for breakfast and lunch
Terra Secca: Open for dinner
Al Mesayan: Open from afternoon to late night for drinks and bar menu
Panache Pool Bar: Open daily for meals, drinks and snacks
Hayakoom: Remains closed until further notice
Al Mabeet Desert Camp: Open as an event space

All operating times are updated and listed on hotel's main website.

EXPLORE MORE

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:
 

• Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you have departed.
• Mobile Key: Forgo the front desk altogether and go straight to your guest room.
• Mobile Dining: Order your private, in-room dining through the app.
• Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

• Breakfast: Platinum & above (if chosen): Breakfast is served at Bait Al Hanine.
• Welcome Gift: Gold Elite: Welcome Gift of 500 points. Platinum Elite & above: Option of a local gift, Marriott Bonvoy points or breakfast.
• Late Check-Out: Gold Elite: Late Checkout until 2pm & Platinum Elite & above: Late Checkout until 4pm.
• Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you have departed.
• Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.