Concierge

In addition to noting and recalling guests’ preferences from preceding visits, they are pleased to arrange everything from captivating helicopter tours to exclusive VIP entrances promising complete privacy.

Prior to guests’ arrival and throughout their stay, they are available to assist with transportation services ranging from airline reservations and confirmations to airport transfers and car rentals.

When it comes to local area information, the team is the premier authority, whether guests are looking for shopping and sightseeing recommendations or dining and theater reservations. Additionally, they present myriad thoughtful on-site services, including sommelier services or In-Room Dining and teamelier services during Afternoon Tea.

No matter their interest, we invite guests to pursue their passions.

Butler Service

St. Regis Butler Service has been a treasured hallmark of the St. Regis experience for more than one hundred years. From a perfectly pressed suit ready for an important meeting, to a favorite book at hand for an evening read, to a thoughtful, last minute gift for a loved one, no request is too small or unattainable no matter what the hour of the day. St. Regis Butler Service ensures that unique preferences are understood and addressed flawlessly at our St. Regis hotels around the world.

St. Regis Butler Service has been a treasured hallmark of the St. Regis experience for more than one hundred years.  From a perfectly pressed suit to a favorite book, to a thoughtful, last minute gift for a loved one, no request is too small or unattainable no matter what the hour of the day. 

Beverage Service:

Upon arrival, allow a St. Regis Butler to arrange coffee or tea service in your room. And if you wish, a St. Regis Butler will arrive after your morning wake-up call to draw your shades, deliver your coffee or tea as well as the day’s newspaper and weather forecast.

Unpacking & Packing Services:

Allow a St. Regis Butler to take care of the unpacking and storage of your luggage—so that you can simply relax and enjoy. Similarly, before you depart, simply contact the Butler Service Desk to dispatch a butler to assist with gathering and folding your garments to prepare your luggage for the journey home.

Garment Pressing:

Once unpacked, simply let your St. Regis Butler know which garments require pressing and they will be pleased to assist, returning the garments to your wardrobe promptly. This gracious service includes pressing of two garments per person, per day. For all other wishes or requests, St. Regis Butler Service is pleased to assist.

eButler:

During your stay, whether you are inside or outside the hotel, St. Regis Butler Service is accessible at any hour via email. Simply send your request and allow the Butler Service Desk to assist.

St. Regis Butler Service. Allow Me.

In the book-lined library, four PC workstations, a trained staff, secretarial services, Wi-Fi, printing and faxing services are on offer providing every opportunity for out-of-the-office work. A central barrel vault in the ceiling alludes to the great libraries of Europe while iPads—on which guests can access newspapers from all over the world—are available for use.