WHAT TO EXPECT

WE ARE OPEN! FIND OUT MORE ABOUT WHAT WE'RE DOING IN ORDER TO ENSURE OUR GUESTS' AND TEAMS' WELL BEING.

COMMITMENT TO PRISTINE SPACES

We take hygiene and cleanliness standards very seriously. You'll notice several enhancements to our cleaning practices throughout the entire hotel. These include:

• Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, especially in high-traffic areas like restrooms, elevators, staircases, door handles, and we are providing hand sanitizing stations within the common areas of the hotel.
• Guest Rooms: Every guest room is thoroughly cleaned and disinfected. Let us know if you wish to not have our team enter your room during your stay.
• Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.
• Room Cleaning: The rooms will be cleaned and disinfected daily with the homologated cleaning products that have been approved by health authorities. We will be paying extra attention to commonly used items such as door handles,remote controls, phones and of course textiles of any sort (curtains, sofa, bed...).
• Disinfectant Wipes: Provided in rooms, face masks available on request.

Our housekeeping staff has received the necessary training to incorporate all these new cleaning measures and products and will be wearing individual protection equipment so as to ensure the maximum cleanliness for your room.
Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide housekeeping cleaning services after your third night with us and while you are away from the room. If you’d like to receive additional daily cleaning, simply let our team know and we will gladly take care of it.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

• You will be able to access our menus by using QR code. Also, all tables will respect the necessary established distance.
• Should you wish to use our fitness room, let us know and we will book it for you in order to ensure that you have it all to yourself and won't come into contact with other guests. The gym will be disinfected appropriately after each use.
• Our swimming pool is open from 8am until 8pm.
• Our massage cabin is also available, advance booking required.

Part of the experience of coming to the Cotton House Hotel is enjoying it’s avantgarde Mediterrean cuisine, available at our Batuar restaurant and lush terrace.

You will be able to access our menus by using QR code. Also, all tables will respect the necessary established distance.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

• Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.
• Mobile Key. Forgo the front desk altogether and go straight to your guest room.
• Mobile Dining. Order your private, in-room dining through the app.
• Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

• Mobile Check-In/Check-Out: Available
• Mobile Guest Requests: Available