WHAT TO EXPECT

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.

Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, being respectful of personal choices with regards to social distancing and the wearing of face coverings. We do appreciate your support and understanding.

As of Friday, April 1, 2022, we welcome all guests regardless of vaccination, recovered or tested status.

Masks protect - That's why we wear them and recommend that you do the same.

• Hand sanitizer stations are available throughout the entire public area of the hotel.
• Partitions have been installed at the front desks.
• Signage throughout indicate hygiene and protection measures.
• We encourage the use of the Marriott Bonvoy App for a faster, contactless check-in. This will allow us to provide a Mobile Key for your stay after registration to access your room. You will still be required to present an ID upon arrival and fill out a registration form. Contact our Guest Services team throughout your stay via the Mobile Chat option and upon check-out your invoice will be available to view directly in the app.
• Fitness center and sauna remain closed until further notice.

As of Friday, April 1, 2022, only a minimum of Corona regulations will apply in Berlin. Details can be found in the governmental hygiene regulations.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

• Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms and elevators as well as provided hand sanitizing stations throughout the entire public area of the hotel.
• Housekeeping services: Guest rooms will be serviced daily as standard unless otherwise is requested upon arrival. All guest rooms are thoroughly cleaned and disinfected prior to your arrival.
• Personal Protective Equipment (PPE): Staff members will wear PPE (e.g. face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. We recommend our guests to wear a mask in all public areas of the hotel.
• Room Amenities: Some of the regular amenities have been temporarily removed from the guest rooms, however can be requested at the front desk.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide housekeeping cleaning services daily while you are away from the room. If you'd like to not receive daily cleaning, simply let our team know and we will gladly take care of it.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

• Fitness Center: Currently closed
• Sauna: Currently closed

Masks protect - We wear them and recommend you do the same.

Restaurant KITCHEN & BAR: Open for breakfast and dinner, closed for lunch
Bar: Open from 5 pm - 11 pm
#HASHTAG Coffeeshop: Open mondays to fridays 7:00am to 4:30pm
The Market Shop: Open 24/7 with a rich selection of snacks and beverages

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

• Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.
• Mobile Key. Forgo the front desk altogether and go straight to your guest room
• Mobile Dining. Order your private, in-room dining through the app.
• Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

• Breakfast: Available, as per Courtyard brand standard
• Welcome Gift: Available, as per Courtyard brand standard
• Late Check-Out: Available, as per Courtyard brand standard
• Mobile Check-In/Check-Out: Available, registration form to be filled out and ID to be presented at Front Desk on arrival
• Mobile Key: Available, as per Courtyard brand standard
• Mobile Guest Requests: Available, via Mobile Chat