WHAT TO EXPECT

Signage throughout our hotels to remind guests to maintain social distancing, occupancy limits and seating capacities reductions in our restaurants in compliance with local and state mandates

Encourage guests to use Marriott Bonvoy™ app to check in

Use of digital menu in all restaurants and bars

Eliminate magazines in guest rooms

Modify floor plans to increase physical distancing of at least 1-2 meters apart from each other

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

• Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic spaces and high-touch surfaces including WCs and lifts as well as provided more hand sanitizing stations i.g. Welcome Desk, Lift Landing, and Hotel Outlets.
• Personal Protective Equipment (PPE): Talent will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are asked to wear face mask at all time in public area.
• Training: Appoint on-property cleanliness champion and conduct updated training and protocols for all talent with daily reinforcement.
• Provide in-room amenity kit.
• Furniture: Deep cleaning and disinfection of all furniture, fixtures and surfaces including working desk, head boards, tables and etc.
• Removal of non-essential items e.g. magazine, books or printed promotional booklets etc.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide housekeeping cleaning services after your third night with us and while you are away from the room. If you’d like to receive additional daily cleaning, simply let our team know and we will gladly take care of it.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

WIRED

• Increased frequency for sanitation of equipment and surfaces
• Disinfectant wipes readily available
• Alternative printing options through our Whatever/Whenever team

FIT

• Operating Hours Daily 6AM - 10PM
• Promote physical distancing of at 1 meter apart
• Increased frequency for sanitation of equipment, surfaces and lounge areas between use; high-touch surfaces cleaned hourly
• Hand sanitizer stations placed in common areas

WET

• Operating Hours Daily 6AM - 10PM
• Promote physical distancing of at 1 meter apart
• Increased frequency for sanitation of surfaces and furniture between use; high-touch surfaces cleaned hourly
• All talent must wear appropriate Personal Protective Equipment (PPE)
• Towel desks and hampers sanitized at least every 2 hours

AWAY Spa

• Operating Hours Daily 10AM - 8PM. Steam, suana and Jacuzzi are open. Vaccination certificate or negative RT-PCR/Antigen Test result within 72 hours is required. 
• Increased frequency for sanitation of high-contact surfaces
• Sanitization of treatment rooms, lounge areas, locker rooms, and shared use items after each appointment
• Staggered appointment arrival times to promote social distancing and deeper cleaning

EXPLORE MORE

Dining at restaurants is allowed with limited capacity according to local guidelines. Alcoholic beverages are allowed to be served in the restaurants until 12AM only. In-house guests can still consume alcoholic beverages from the Mix Bar in your room and in-room dining.

THE KITCHEN TABLE

• Open every day from 6:30AM - 10PM, last orders at 9:30PM
• Breakfast buffet: 6:30AM - 10:30AM
• Lunch - Dinner: 12PM - 10PM, last orders at 9:30PM (Tipsy Cow and The Pantry menu are available)
  • Lunch Break buffet: Wednesday - Friday from 12PM - 2:30PM. 
• Delivery is also available, simply search our restaurant names on Robinhood, Foodpanda and Lineman or scroll down for links.
• W Does Brunch: Every first and third Saturday of the month from 12:30PM - 3:30PM. 

WOOBAR

• Open Tuesday - Saturday from 3PM - 12AM, last orders at 11:30PM
• Five to Seven (buy 1 get 1 free selected drinks) Tuesday - Saturday from 5PM - 7PM
• Live beats by our resident DJs on Thursday - Saturday from 8:30PM - 11:30PM

WET DECK

• Open every day from 9AM - 6PM.

PAII, THE HOUSE ON SATHORN

• Open Wednesday - Sunday from 12PM - 11PM, last orders at 10:30PM
• Afternoon tea: 2:30PM - 5:30PM
• Dogs are allowed in the outdoor garden area.
• Delivery is also available, simply search Paii on Robinhood and Lineman or scroll down for links.

THE BAR AT THE HOUSE ON SATHORN

• Open Wednesday - Sunday from 2:30PM - 12AM, last orders for food at 10:30PM and for beverages at 11:30PM
• Limited cocktail menu
• Live beats by our resident DJs on Thursday - Saturday from 8:30PM - 11:30PM

DELIVERY

Tipsy Cow - Robinhood | Lineman | Foodpanda

The Pantry - Robinhood | ;Lineman | Foodpanda

Paii - Robinhood | Lineman

EXPLORE MORE

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the  Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

• Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed. 
• Mobile Key. Forgo the front desk altogether and go straight to your guest room.
• Mobile Dining. Order your private, in-room dining through the app.
• Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

• Breakfast: Yes
• Lounge Access: Not available
• Welcome Gift: Yes
• Late Check-Out: Yes
• Mobile Check-In/Check-Out: Yes
• Mobile Key: Not available
• Mobile Dining: Yes
• Mobile Guest Requests: Yes

For more information, please feel free to contact Jason Wei, our Cleanliness Champion at Jason.wei@whotelsworldwide.com

CONTACT US