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Sheraton Suites Akron Cuyahoga Falls

  • WHAT TO EXPECT

Welcome to Sheraton Suites Akron Cuyahoga Falls

Thank you for selecting us for your upcoming stay. We are excited to have you. Take a moment to see what's in store for you during your time on property. Plan and reserve activities now to get the most of your trip!

PREPARE FOR YOUR STAY

Start planning now to maximize your stay once you arrive.

Sunset horizon over the water

Membership Takes You Farther.

For Far Less.

As a Marriott Bonvoy® member, your upcoming stay will be even more memorable. Download our app to access easy contactless check-in, Mobile Chat, and more. During your stay, enjoy complimentary WiFi, plus earn points you can redeem for free nights and unrivaled experiences.

MEMORABLE HOTEL EXPERIENCES

Your experience starts here. Carefully curated experiences you can enjoy without leaving the steps of the property. 

PREMIUM DINING

Enjoy our distinct on-site restaurant and lounge options during your stay.

PLAN YOUR DAY

Get the most out of your stay by exploring all the area has to offer.

Cooking class pizza making demonstration

Marriott Bonvoy Tours & Activities

Explore the best the area has to offer and make your stay more memorable with Marriott Bonvoy Tours & Activities. Find recommended things to do and earn Marriott Bonvoy points.

There is signage throughout our hotel to remind guests to maintain social distancing. We have occupancy limits and reduced seating in our restaurants to ensure compliance with local and state mandates. Partitions are installed at our bar and our Sunday brunch offers served items.

Mobile check-in is available with the Marriott Bonvoy™ mobile app.

In keeping with Marriott's Commitment to Clean, we have notice made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

  • Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.
  • Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are welcome to wear personal face coverings.
  • Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.
  • Room Amenities: Disinfectant wipes are available in the room for every arriving guest as well as upon request

Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let our guest services team know. We will be happy to schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.

  • Fitness Center: Open, masks required at all times.
  • Lounge: Open, masks required for entry. May be removed when seated.
  • Tuesday-Thursday 4pm-11pm (kitchen closes at 9pm)
  • Friday-Saturday 4pm-11pm (kitchen closes at 10pm)
  • Restaurant: Open, masks required for entry. May be removed when seated.
  • Breakfast: Tuesday-Thursday 7am-9am
  • Saturday 8am-11am
  • Sunday 9am-11am
  • Sunday Brunch 11am-1pm
  • Dinner: Friday-Saturday 5pm-9pm
  • Lounge: Open, masks required for entry. May be removed when seated.
  • Tuesday-Thursday 4pm-11pm (kitchen closes at 9pm)
  • Friday-Saturday 4pm-11pm (kitchen closes at 10pm)
  • Room Service: Available Friday-Saturday 5pm-10pm

Modifications to service, seating, cleaning and service equipment have been made to ensure a safe dining experience. Meet or exceed all current state requirements.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

  • Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key. Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining. Order your private, in-room dining through the app.
  • Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

  • Breakfast: Provided in our restaurant
  • Lounge Access: Club lounge is currently closed. Breakfast is available in our restaurant.
  • Late Check-Out: Available upon request.
  • Mobile Check-In/Check-Out: Available on the BonVoy app.
  • Mobile Guest Requests: Available on the BonVoy app.

Need Help?

Contact us for additional hotel concierge recommendations. We look forward to seeing you soon!

Sheraton Suites Akron Cuyahoga Falls