Welcome to Sheraton Grand Chicago Riverwalk

Enrich your travels at our Chicago hotel by the river

Located in the heart of the River North district, Sheraton Grand Chicago Riverwalk is an urban sanctuary amid iconic attractions in downtown Chicago. Embrace refined comfort in family-friendly hotel rooms and suites enhanced by essentials such as ultra-comfortable Sheraton Signature Sleep Experience beds and striking views of the lake, river and Chicago cityscape. Delight your palate at our hotel restaurants, from Shula's Steak House to Chicago Burger Company, open seasonally along Chicago Riverwalk. Enjoy our coveted location by the river near Michigan Avenue, Millennium Park, Navy Pier and the Magnificent Mile. Take advantage of 125,000 square feet of dynamic event space with one of the largest ballrooms in Illinois. Wind down after a busy day of meetings or sightseeing at our sun deck, fitness center with Peloton bikes and sparkling indoor pool. An urban gem in a storied destination, Sheraton Grand Chicago Riverwalk is the perfect home base for your visit to downtown Chicago.

Rooms & Suites

Our rooms offer views of the Chicago skyline, river, lake and fireworks during the summer months.

Events Calendar

Experience downtown Chicago and discover our urban oasis amid iconic attractions. From family-friendly events to Broadway blockbusters within walking distance, Sheraton Grand Chicago Riverwalk is steps away from beloved landmarks and an unforgettable experience for years to come.

Chicago Theatre

Destination

Chicago Riverwalk

One of the most beloved aspects of Chicago is the wide variety of ways tourists and locals alike can explore and appreciate The Windy City. Known for its walkability, robust public transit, and thriving biking community, those who want to see the city from a unique perspective know there is only one option, by the Chicago River. The Riverwalk starts at your door when staying at Sheraton Grand Chicago Riverwalk and if you happen to be impartial to your own boat, we’re the only hotel with a dock just for you! If not, a wide array of boating experiences await at the doors of our hotel including kid-friendly tours, architectural tours, high-speed rides, historic fireboat tours, and even floating bars.

Exterior Chicago River - Dock
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Cause For Celebration

Cheers to 30 Years

Sheraton Grand Chicago Riverwalk recently celebrated 30 years of serving the local Chicago community. Throughout the years, numerous events have taken place at our hotel, an abundance of memories have been created, and most recently, a name change. Not only does Riverwalk indicate our location, but it also speaks to the thriving community of locals and tourists that gather at the city's hot spot during the warmer months.

Exterior Chicago River - Evening View

Come Together. To Gather.

Sheraton Grand Chicago Riverwalk has long been a global gathering place and a pillar of its community. A massive multi-million renovation brings forth a new guest experience to the 1,218 rooms -- expected to be completed by early 2023. Add to that a lobby with bustling energy, world-class culinary experiences, open and collaborative work spaces, and over 125,000 square feet of flexible event space including 43 meeting rooms and guests will see why Sheraton is where the world comes together.

Hotel Lobby - West

What to Expect

Plan and Prepare for your Stay

OUR LOCATION

GETTING HERE

Sheraton Grand Chicago Riverwalk

301 East North Water Street, Chicago, Illinois, USA, 60611

Tel: +1 312-464-1000
Distance From Property: 18.0 Miles
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Distance From Property: 12.0 Miles
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Alternate Airport Transportation:

Windy City Limos;reservation required

Nearby:

Bus Station:

Union Station

Subway Station:

Chicago Transit Authority Red Line

Train Station:

Grand/State CTA Station

Union Railway Station

Clark/Lake CTA Station

Union Station

Ogilvie Transportation Center

Where the world comes together

lobby, reception

Meet You in the Lobby

Spend time in the Sheraton lobby. We've created spaces to connect in unique and innovative ways.

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Restaurant Reception

Welcoming Service

With over 85 years of welcoming hospitality, our associates will make you want to come back again.

City View

Global Destinations

Look for Sheraton Hotels in the heart of cities all over the world.

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Property Details

Restaurant

Fitness Center

Indoor Pool

Meeting Space

Convenience Store

Gift Shop

Dry Cleaning Service

Room Service

Wake up Calls

Daily Housekeeping

Kitchenette

Mobile Key

Digital Check In

Service Request

Check-in: 4:00 pm

Check-out: 12:00 pm

Minimum Age to Check In: 21

Smoke Free Property

Pet Policy

Pets Welcome.

Pet's must be accompanied at all times. May not be left alone in guest room.

Maximum Pet Weight: 75lbs

Maximum Number of Pets in Room: 2

Parking On-Site Parking

Daily: $68

Policies and Payments

Accepts: Cash, Credit Cards

Contactless mobile payments

Services

Concierge desk service

Property has elevators

Vending Machine

Languages spoken by staff:
English, French, Spanish, Portuguese, Italian

For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +1 312-464-1000

Accessible Hotel Features

Accessible on-site parking

Property has elevators

Service Animals are Welcome

Accessible Areas with Accessible Routes from Public Entrance

Entrance to On-Site Business Center is Accessible

Entrance to On-Site Fitness Center is Accessible

Main Entrance is Accessible

Meeting Spaces are Accessible

Room and Suites Access through the Interior Corridor

Guest Room Accessibility

Accessible Vanities

Adjustable Height Hand-Held Shower Wand

Alarm Clock Telephone Ringers

Bathtub Grab Rails

Bathtub Seat

Closed Caption TV

Deadbolts on Guest Room and Suites Doors

Electronic Room Key

Flashing Door Knockers

Guest Room and Suites Doors Self-Closing

Guests in mobility-accessible rooms may inquire about lowering the bed height

Hearing Accessible Rooms and/or Kits

Lever Handles on Guest Room Doors

Lowered Deadbolts on Guest Room Doors

Lowered Electrical Outlets

Lowered Night Guards on Guest Room Doors

Lowered Viewports in Guest Room Doors

Mobility accessible rooms

Non-slip Grab Rails in the Bathroom

Roll-in Shower

Safety Chains and/or Latches on Guest Doors

TTY/TTD Compatible

Toilet Seat at Wheelchair Height - Toilet for Disabled

Viewports in Guest Room and Suites Doors

Certifications

TripAdvisor GreenLeaders Certified

Footprints

Carbon Footprint: 24.79 kg per room night

Water Footprint: 549.21 liters per room night

Environmental Practices

Guest Room Recycling

Frequently Asked Questions

The check-in time at Sheraton Grand Chicago Riverwalk is 4:00 pm and the check-out time is 12:00 pm.

The pet policy at Sheraton Grand Chicago Riverwalk is:

Pets Welcome Pet's must be accompanied at all times. May not be left alone in guest room. Maximum Pet Weight: 75lbs Maximum Number of Pets in Room: 2

The parking options at Sheraton Grand Chicago Riverwalk are:

On-Site Parking: Daily: $68

The property amenities at Sheraton Grand Chicago Riverwalk are:

Restaurant Fitness Center Indoor Pool Meeting Space Convenience Store Gift Shop Dry Cleaning Service Room Service Wake up Calls Daily Housekeeping Kitchenette Mobile Key Digital Check In Service Request

No, free Wi-Fi is not available to guests at Sheraton Grand Chicago Riverwalk.