Welcome to Cleveland Marriott Downtown at Key Tower

Experience Cleveland, Ohio, from our downtown hotel

Experience the best that Cleveland, OH, has to offer at Cleveland Marriott Downtown at Key Tower. Located near Lake Erie in downtown Cleveland, Ohio, and across the street from the Cleveland Convention Center, our pet-friendly hotel offers a location matched by few hotels. Check into our hotel to be steps from the Rock and Roll Hall of Fame, Rocket Mortgage FieldHouse, Great Lakes Science Center and FirstEnergy Stadium. Settle into our spacious hotel rooms or suites, where plush bedding and views of nearby Lake Erie await. Stay relaxed and focused in Ascend Fitness and Spa, a state-of-the-art, 20,000-square-foot oasis, or join us for drinks or a sumptuous meal at one of the hotel's popular restaurants or bars. Savor delicious American fare on our seasonal outdoor pavilion. Host your next event in downtown Cleveland in one of our redesigned event spaces, including our stunning Grand Ballroom and charming outdoor patio, enhanced by delicious catering, thoughtful planning services and intuitive amenities.

The 50 Best Places to Travel in 2024
Cleveland was named one of the top cities to visit for Cultural Immersion in 2024. The year ahead has Cleveland set to shine, thanks to national and international events and world-class cultural expansions.

Rooms & Suites

Explore the Iconic Cleveland Marriott Downtown at Key Tower

Discover luxury and convenience at our prime location. Elevate your stay with stunning city views and top-notch amenities. You'll have everything you need to relax and recharge for your next getaway!

HOTEL INFORMATION

Check-in: 4:00 pm

Check-out: 11:00 am

Minimum Age to Check In: 21

Smoke Free Property

Pet Policy

Pets Welcome

Dogs & service animals only

 

Non-Refundable Pet Fee Per Stay: $100

Maximum Pet Weight: 40lbs

Maximum Number of Pets in Room: 1

Parking

Valet

Daily: $50.00

Additional Parking Information
Valet Parking rates include in-out privileges. Garage height clearance 6' 10".

WHAT TO EXPECT

Plan and Prepare for your Stay

Fitness Center Bikes

Fitness

Fitness at Ascend

Features innovative Mind Body programs, private trainers, nutritional coaches and group classes.

Book Now
  • Spa
    The Spa at Ascend
  • Armando’s Barbershop
    Spa
    Armando's Barbershop
Group of people chatting in a bar

Let Your Stay Take You Further

Broaden your experience with us, whether by deepening your knowledge of cocktails in our Greatroom or learning something new with Manchester United.

Explore
Marriott guests enjoying their dining experience

Food for Your Journey

Pick up a fresh snack on your way out or linger over a meal with us. From light bites to classics with a local twist, enjoy food that is familiar yet elevated beyond the expected.

Browse Dining Options
Stacked Marriott Hotels Pillows on Bed

Experience Marriott at Home

Bring thoughtfully chosen details from our home to yours, from our iconic Marriott Pillow to our bath and body collection.

Shop Now

Cleveland Marriott Downtown at Key Tower Weddings

There’s no better place to begin your happily ever after than Cleveland Marriott Downtown at Key Tower.

Entrance

Your Key to Experiencing Downtown Cleveland

Immerse yourself in the exceptional offerings of Cleveland Marriott Downtown at Key Tower. Uncover a world of amenities and experiences at our dynamic downtown hotel, designed to elevate your stay to new heights.

Outdoor Pavilion - Seating Area
Park & Stay in the heart of Downtown Cleveland
Spend more time enjoying all the attractions downtown Cleveland has to offer and less time searching for parking. Click HERE to view package and learn more.
Learn More
Our Location

Getting Here

Cleveland Marriott Downtown at Key Tower

1360 West Mall Drive, Cleveland, Ohio, USA, 44114

Tel: +1 216-696-9200
Distance From Property: 50.0 Miles
Phone Number: +1 330-896-2355
Visit Website
Distance From Property: 12.0 Miles
Phone Number: +1 216-265-6030
Visit Website

Nearby:

Bus Station:

Greyhound

Subway Station:

RTA

Train Station:

Welcome to Cleveland Marriott Downtown at Key Tower

Embark on a virtual journey through Cleveland Marriott Downtown at Key Tower. Experience world-class amenities, and stunning city views just steps from Cleveland’s top attractions.

Außenansicht

Cleveland Marriott Downtown at Key Tower Meetings

Plan a meeting or event complete with style and sophistication in downtown Cleveland. With all newly renovated meetings spaces, enjoy the stunning views of the Cleveland skyline and Lake Erie, the Cleveland Marriott Downtown at Key Tower creates the setting for a successful and dynamic event.

East Foyer

Awards

2021 Tripadvisor Travelers Choice
TripAdvisor 2021 Traveler's Choice Award
American Automobile Association

Property Details

Policies and Payments

Accepts: Credit Cards

Services

Concierge desk service

Property has elevators

Vending Machine

Languages spoken by staff:
English, Spanish

For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +1 216-696-9200

Accessible Hotel Features

Property has elevators

Service Animals are Welcome

Valet parking for vehicles outfitted for drivers in wheelchairs

Accessible Areas with Accessible Routes from Public Entrance

Entrance to On-Site Fitness Center is Accessible

Main Entrance is Accessible

Meeting Spaces are Accessible

On-Site Restaurants are Accessible

Room and Suites Access through the Interior Corridor

Guest Room Accessibility

Accessible Vanities

Adjustable Height Hand-Held Shower Wand

Alarm Clock Telephone Ringers

Bathtub Grab Rails

Bathtub Seat

Closed Caption TV

Deadbolts on Guest Room and Suites Doors

Electronic Room Key

Flashing Door Knockers

Guest Room and Suites Doors Self-Closing

Hearing Accessible Rooms and/or Kits

Lever Handles on Guest Room Doors

Lowered Deadbolts on Guest Room Doors

Lowered Electrical Outlets

Lowered Night Guards on Guest Room Doors

Lowered Viewports in Guest Room Doors

Mobility accessible rooms

Non-slip Grab Rails in the Bathroom

Roll-in Shower

Safety Chains and/or Latches on Guest Doors

TTY/TTD Compatible

Toilet Seat at Wheelchair Height - Toilet for Disabled

Transfer Showers in Guest Rooms

Viewports in Guest Room and Suites Doors

Certifications

TripAdvisor GreenLeaders Certified

Footprints

Carbon Footprint: 33.69 kg per room night

Water Footprint: 234.58 liters per room night

Environmental Practices

Guest Room Recycling

Frequently Asked Questions

The check-in time at Cleveland Marriott Downtown at Key Tower is 4:00 pm and the check-out time is 11:00 am.

The pet policy at Cleveland Marriott Downtown at Key Tower is:

Pets Welcome Dogs & service animals only Non-Refundable Pet Fee Per Stay: $100 Maximum Pet Weight: 40lbs Maximum Number of Pets in Room: 1

The parking options at Cleveland Marriott Downtown at Key Tower are:

Valet: Daily: $50.00 Valet Parking rates include in-out privileges. Garage height clearance 6' 10".

The property amenities at Cleveland Marriott Downtown at Key Tower are:

Sustainability Restaurant Fitness Center Spa Meeting Space Free Wifi Convenience Store Gift Shop Hair salon Wake up Calls Daily Housekeeping Mobile Key Digital Check In Service Request

Yes, Cleveland Marriott Downtown at Key Tower has free Wi-Fi available to hotel guests.