More Ways to Enjoy Your Stay
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SpaThe Spa at Ascend -
SpaArmando's Barbershop
Fitness
Fitness at Ascend
Features innovative Mind Body programs, private trainers, nutritional coaches, and group classes.
Welcome to Cleveland Marriott Downtown at Key Tower
Explore the city from our hotel in downtown Cleveland
Experience the best that Cleveland has to offer at the Cleveland Marriott Downtown at Key Tower. Offering a location matched by few others, our hotel in downtown Cleveland, Ohio, is on Public Square, across the street from the Huntington Convention Center of Cleveland. Check into our hotel, which is steps from the Rock and Roll Hall of Fame & Museum, Rocket Mortgage FieldHouse, Great Lakes Science Center, and FirstEnergy Stadium. Settle into our spacious hotel rooms or suites, where plush bedding and stunning views of nearby Lake Erie await. Stay relaxed and focused in Ascend Fitness and Spa, a state-of-the-art, 20,000-square-foot oasis, or join us for drinks or a sumptuous meal in Il Venetian or The Greatroom. Host your next event at our hotel in downtown Cleveland in one of our redesigned event spaces, including our stunning Grand Ballroom. Enjoy creative, inspired cuisine and thoughtful, intuitive planning partners committed to partnering on successful, memorable events.
Rooms & Suites
HOTEL INFORMATION
Check-in: 4:00 pm
Check-out: 11:00 am
Minimum Age to Check In 21
Smoke Free Property
Front Desk
Staffed
Pet Policy
Pets Welcome
Dogs & service animals only
Non-Refundable Pet Fee Per Stay: $100.00
Maximum Pet Weight: 40.0lbs
Maximum Number of Pets in Room: 1
Parking
Valet
Daily: $48.00
Additional Parking Information
Valet Parking rates include in-out privileges. Garage height clearance 6' 10". Overnight valet is $48.00 USD.
WHAT TO EXPECT
Plan and Prepare for your Stay
Greatroom
Step into our restaurant in downtown Cleveland for a modern and relaxing dining experience like no other. At Greatroom, delight in inventive cocktails and delectable American fare.
Public Square Pantry
Grab a pastry, pack a picnic or stock your refrigerator with late-night snacks from The Pantry. This all-day option offers hot and cold options for breakfast, lunch and dinner.
Marble Room Sushi
Indulge in a delicious lunch at Marble Room Sushi! Savor fresh sushi and delightful poke bowls, offering a burst of flavor in every bite. Treat yourself to an unforgettable midday meal at our restaurant in downtown Cleveland!
Il Venetian
Il Venetian is an upscale, modern Italian restaurant featuring handmade pastas, risotto, fresh fish and meat specialties. Il Venetian is located conveniently in the heart of downtown Cleveland at Key Tower. Dressy/Formal is suggested and appreciated.
M Club
Complimentary for Platinum, Titanium, & Ambassador Elite Marriott Bonvoy guests. For a fee, other guests can upgrade their stay to include access. M-Club serves breakfast and hors d’oeuvres on select days: 6:30a-9:30a, 5:30p-7:30p. Snacks available 24/7.
Savour Coffee and Creations
Conveniently located in the Key Tower Lobby, proudly serving freshly brewed Lavazza Coffee and scratch-made edible creations. Open Monday through Friday from 7am until 4pm.
Let Your Stay Take You Further
Broaden your experience with us, whether by deepening your knowledge of cocktails in our Greatroom or learning something new with Manchester United.
Explore
Food for Your Journey
Pick up a fresh snack on your way out or linger over a meal with us. From light bites to classics with a local twist, enjoy food that is familiar yet elevated beyond the expected.
Browse Dining Options
Experience Marriott at Home
Bring thoughtfully chosen details from our home to yours, from our iconic Marriott Pillow to our bath and body collection.
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Cleveland Marriott Downtown at Key Tower Weddings
There’s no better place to begin your happily ever after than Cleveland Marriott Downtown at Key Tower.
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Cleveland Marriott Downtown at Key Tower Meetings
Plan a meeting or event complete with style and sophistication in downtown Cleveland. With all newly renovated meetings spaces, enjoy the stunning views of the Cleveland skyline and Lake Erie, the Cleveland Marriott Downtown at Key Tower creates the setting for a successful and dynamic event.
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Our Location
Tel: +1 216-696-9200
Getting Here
Cleveland Marriott Downtown at Key Tower
1360 West Mall Drive, Cleveland, Ohio, USA, 44114
This hotel does not provide shuttle service.
This hotel does not provide shuttle service.
Welcome to Cleveland Marriott Downtown at Key Tower
Embark on a virtual journey through Cleveland Marriott Downtown at Key Tower. Experience world-class amenities, and stunning city views just steps from Cleveland’s top attractions.
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Awards
American Automobile Association
Property Details
Policies and Payments
Accepts: Credit Cards
Services
24-hour Front Desk
Concierge desk service
Property has elevators
Vending Machine
Languages spoken by staff:
English, Spanish
For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +1 216-696-9200 . Click here to see accessible rooms types at this hotel.
Accessible Hotel Features
Property has elevators
Service Animals are welcome without a fee or documentation
Valet parking for vehicles outfitted for drivers in wheelchairs
Accessible Areas with Accessible Routes from Public Entrance
Entrance to On-Site Fitness Center is Accessible
Main Entrance is Accessible
Meeting Spaces are Accessible
On-Site Restaurants are Accessible
Room and Suites Access through the Interior Corridor
Guest Room Accessibility
Accessible Vanities
Adjustable Height Hand-Held Shower Wand
Alarm Clock Telephone Ringers
Bathtub Grab Rails
Bathtub Seat
Closed Caption TV
Deadbolts on Guest Room and Suites Doors
Electronic Room Key
Flashing Door Knockers
Guest Room and Suites Doors Self-Closing
Hearing Accessible Rooms and/or Kits
Lever Handles on Guest Room Doors
Lowered Deadbolts on Guest Room Doors
Lowered Electrical Outlets
Lowered Night Guards on Guest Room Doors
Lowered Viewports in Guest Room Doors
Mobility accessible rooms
Non-slip Grab Rails in the Bathroom
Roll-in Shower
Safety Chains and/or Latches on Guest Doors
TTY/TTD Compatible
Toilet Seat at Wheelchair Height - Toilet for Disabled
Transfer Showers in Guest Rooms
Viewports in Guest Room and Suites Doors
Footprints
Carbon Footprint: 31.37 kg per room night
Water Footprint: 513.71 liters per room night
Environmental Practices
Guest Room Recycling
Frequently Asked Questions
The check-in time at Cleveland Marriott Downtown at Key Tower is 4:00 pm and the check-out time is 11:00 am.
The pet policy at Cleveland Marriott Downtown at Key Tower is:
Pets Welcome
Dogs & service animals only
Non-Refundable Pet Fee Per Stay: $100.00
Maximum Pet Weight: 40.0lbs
Maximum Number of Pets in Room: 1
The parking options at Cleveland Marriott Downtown at Key Tower are:
Valet: Daily: $48.00
Valet Parking rates include in-out privileges. Garage height clearance 6' 10". Overnight valet is $48.00 USD.
The property amenities at Cleveland Marriott Downtown at Key Tower are:
Sustainability
Restaurant
Bar
Fitness Center
Spa
Meeting Space
Free Wifi
Convenience Store
Gift Shop
Hair salon
Wake up Calls
Daily Housekeeping
Mobile Key
Digital Check In
Service Request
Yes, Cleveland Marriott Downtown at Key Tower has in-room Wi-Fi available to hotel guests. Marriott Bonvoy members receive complimentary in-room Internet access when they book direct. Sign up for Marriott Bonvoy for free as you complete your Cleveland Marriott Downtown at Key Tower booking.
The closest airport near Cleveland Marriott Downtown at Key Tower is Cleveland Hopkins International Airport (CLE). CLE is located approximately 12.0 Miles from the hotel.
No, Cleveland Marriott Downtown at Key Tower does not have electric vehicle charging stations.
Yes, Cleveland Marriott Downtown at Key Tower has a M Club lounge available to qualifying guests during their stay. Upgrade your stay by booking a room with a M Club lounge access (subject to availability), which opens the door to exclusive amenities and services. Marriott Bonvoy Platinum, Titanium, and Ambassador Elite members receive complimentary lounge access during their stay.
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