Awards
TripAdvisor 2021 Traveler's Choice Award
American Automobile Association
Welcome to Cleveland Marriott Downtown at Key Tower
Experience Cleveland, Ohio, from our downtown hotel
Experience the best that Cleveland, OH, has to offer at Cleveland Marriott Downtown at Key Tower. Located near Lake Erie in downtown Cleveland, Ohio, and across the street from the Cleveland Convention Center, our pet-friendly hotel offers a location matched by few hotels. Check into our hotel to be steps from the Rock and Roll Hall of Fame, Rocket Mortgage FieldHouse, Great Lakes Science Center and FirstEnergy Stadium. Settle into our spacious hotel rooms or suites, where plush bedding and views of nearby Lake Erie await. Stay relaxed and focused in Ascend Fitness and Spa, a state-of-the-art, 20,000-square-foot oasis, or join us for drinks or a sumptuous meal at one of the hotel's popular restaurants or bars. Savor delicious American fare on our seasonal outdoor pavilion. Host your next event in downtown Cleveland in one of our redesigned event spaces, including our stunning Grand Ballroom and charming outdoor patio, enhanced by delicious catering, thoughtful planning services and intuitive amenities.
Rooms & Suites
Explore the Iconic Cleveland Marriott Downtown at Key Tower
Discover luxury and convenience at our prime location. Elevate your stay with stunning city views and top-notch amenities. You'll have everything you need to relax and recharge for your next getaway!
FEATURED AMENITIES ON-SITE
HOTEL INFORMATION
Check-in: 4:00 pm
Check-out: 11:00 am
Minimum Age to Check In: 21
Smoke Free Property
Pet Policy
Pets Welcome
Dogs & service animals only
Non-Refundable Pet Fee Per Stay: $100
Maximum Pet Weight: 40lbs
Maximum Number of Pets in Room: 1
Parking
Valet
Daily: $40
Additional Parking Information
Valet Parking rates include in-out privileges. Garage height clearance 6' 10".
WHAT TO EXPECT
Plan and Prepare for your Stay
Il Venetian
Il Venetian is an upscale, modern Italian restaurant featuring handmade pastas, risotto, fresh fish and meat specialties. Il Venetian is located conveniently in the heart of downtown Cleveland at Key Tower. Dressy/Formal is suggested and appreciated.
Marble Room Sushi
Quick service sushi, poke bowls, and udon noodle salad by Marble Room, located in Key Tower Lobby
Greatroom
Step into Greatroom for a modern and relaxing dining experience like no other in downtown Cleveland, Ohio. Our restaurant offers inventive cocktails and delectable American fare.
Public Square Pantry
Fuel up for meetings and sightseeing in downtown Cleveland with Public Square Pantry. This all-day dining option offers casual bites for breakfast, lunch and dinner. Grab a pastry, pack a picnic or stock your refrigerator with late-night snacks.
M Club
Fuel up for your day with breakfast at M Club from 6:30am-9:30am. Or stop by for the Evening Reception from 5:30pm-8:30pm. Grab n Go snack options are available 24/7. M Club is open for Ambassador, Titanium, and Platinum members.
Savour Coffee and Creations
Conveniently located in the Key Tower Lobby, proudly serving freshly brewed Lavazza Coffee and Chef driven edible creations. Open Monday through Friday for coffee, breakfast and lunch.
Let Your Stay Take You Further
Broaden your experience with us, whether by deepening your knowledge of cocktails in our Greatroom or learning something new with Manchester United.
Explore
Food for Your Journey
Pick up a fresh snack on your way out or linger over a meal with us. From light bites to classics with a local twist, enjoy food that is familiar yet elevated beyond the expected.
Browse Dining Options
Experience Marriott at Home
Bring thoughtfully chosen details from our home to yours, from our iconic Marriott Pillow to our bath and body collection.
Shop Now/
Cleveland Marriott Downtown at Key Tower Weddings
There’s no better place to begin your happily ever after than Cleveland Marriott Downtown at Key Tower.
Your Key to Experiencing Downtown Cleveland
Immerse yourself in the exceptional offerings of Cleveland Marriott Downtown at Key Tower. Uncover a world of amenities and experiences at our dynamic downtown hotel, designed to elevate your stay to new heights.
Our Location
Tel: +1 216-696-9200
Getting Here
Cleveland Marriott Downtown at Key Tower
1360 West Mall Drive, Cleveland, Ohio, USA, 44114
Welcome to Cleveland Marriott Downtown at Key Tower
Embark on a virtual journey through Cleveland Marriott Downtown at Key Tower. Experience world-class amenities, and stunning city views just steps from Cleveland’s top attractions.
Cleveland Marriott Downtown at Key Tower Meetings
Plan a meeting or event complete with style and sophistication in downtown Cleveland. With all newly renovated meetings spaces, enjoy the stunning views of the Cleveland skyline and Lake Erie, the Cleveland Marriott Downtown at Key Tower creates the setting for a successful and dynamic event.
Property Details
Policies and Payments
Accepts: Credit Cards
Services
Property has elevators
Vending Machine
Languages spoken by staff:
English, Spanish
For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +1 216-696-9200
Accessible Hotel Features
Accessible on-site parking
Property has elevators
Service Animals are Welcome
Valet parking for vehicles outfitted for drivers in wheelchairs
Accessible Areas with Accessible Routes from Public Entrance
Entrance to On-Site Fitness Center is Accessible
Main Entrance is Accessible
Meeting Spaces are Accessible
On-Site Restaurants are Accessible
Room and Suites Access through the Interior Corridor
Guest Room Accessibility
Accessible Vanities
Adjustable Height Hand-Held Shower Wand
Alarm Clock Telephone Ringers
Bathtub Grab Rails
Bathtub Seat
Closed Caption TV
Deadbolts on Guest Room and Suites Doors
Electronic Room Key
Flashing Door Knockers
Guest Room and Suites Doors Self-Closing
Hearing Accessible Rooms and/or Kits
Lever Handles on Guest Room Doors
Lowered Deadbolts on Guest Room Doors
Lowered Electrical Outlets
Lowered Night Guards on Guest Room Doors
Lowered Viewports in Guest Room Doors
Mobility accessible rooms
Non-slip Grab Rails in the Bathroom
Roll-in Shower
Safety Chains and/or Latches on Guest Doors
TTY/TTD Compatible
Toilet Seat at Wheelchair Height - Toilet for Disabled
Transfer Showers in Guest Rooms
Viewports in Guest Room and Suites Doors
Certifications
TripAdvisor GreenLeaders Certified
Footprints
Carbon Footprint: 33.68 kg per room night
Water Footprint: 378.59 liters per room night
Environmental Practices
Guest Room Recycling
What are the check-in and check-out times at Cleveland Marriott Downtown at Key Tower?
The check-in time at Cleveland Marriott Downtown at Key Tower is 4:00 pm and the check-out time is 11:00 am.
Does Cleveland Marriott Downtown at Key Tower allow pets?
The pet policy at Cleveland Marriott Downtown at Key Tower is:
Pets Welcome
Dogs & service animals only
Non-Refundable Pet Fee Per Stay: $100
Maximum Pet Weight: 40lbs
Maximum Number of Pets in Room: 1
What are the parking options at Cleveland Marriott Downtown at Key Tower?
The parking options at Cleveland Marriott Downtown at Key Tower are:
Valet: Daily: $40
Valet Parking rates include in-out privileges. Garage height clearance 6' 10".
What property amenities are available at Cleveland Marriott Downtown at Key Tower?
The property amenities at Cleveland Marriott Downtown at Key Tower are:
Sustainability
Restaurant
Fitness Center
Spa
Meeting Space
Free Wifi
Convenience Store
Gift Shop
Hair salon
Wake up Calls
Daily Housekeeping
Service Request
Does Cleveland Marriott Downtown at Key Tower have Wi-Fi?
Yes, Cleveland Marriott Downtown at Key Tower has free Wi-Fi available to hotel guests.
