WHAT TO EXPECT

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.

Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to continue to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates).  We appreciate your support and understanding.

• Parking at our hotel is self-park only. 
• Signage placed throughout public spaces on cleanliness and hand hygiene, both front and back of house.
• We encourage "mobile check-in" via the Marriott App. With your credit card and pertinent information pre-registered, all you need is the key.

• Training: Partnering with industry experts to ensure we have training on hygiene and infection prevention expertise. Training hotel staff on cleaning and sanitizing procedures developed by our robust cleaning and sanitizing program that includes best practices from in-house and outside experts.
• Making hand sanitizer available throughout the hotel at dispensing stations in public spaces, and available to all our staff.
• Placing sanitation wipes in all guest rooms upon guest arrival.
• Housekeeping will provide a complete disinfection process upon check-out, between every guest use.
• Your room will receive a daily full cleaning service. If you wish to limit entry to your guest room, you can choose for NO Housekeeping Service or Limited Housekeeping Service. Bed linen will be changed on the 3rd day of your stay, should there be excessive staining or other reasons, we will change the bedding earlier. 

We are committed to providing you, our valued guest, and groups, with a safe environment that aligns with expert protocols for working to defeat COVID-19. Consisting of in-house and outside experts in food and water safety, hygiene and infection prevention, and hotel operations, Marriott's Cleanliness Council is redefining our cleaning and safety standards.
 
Below you can find some of our key initiatives and implementation tools, we as a team at the Curacao Marriott Beach Resort have implemented. We anticipate that these guidelines and protocols are an ongoing process and will evolve and adapt with public health and governmental recommendations, as they arise.

• Curacao Marriott: has appointed a "Property Cleanliness Champion", who continuously shares knowledge and trains associates on the most updated standards and hygiene protocols. The Hotel complies with all minimum USA and Curacao guidelines related to COVID-19, through; the utilization of "Marriott approved ECOLAB-cleaning & disinfecting agents", the placement of "Hand Sanitizer Stations" at high traffic customer touch points, "Appropriate Signage" placed throughout the hotel.
• Arrival: We encourage "mobile check-in" via the Marriott App. With your credit card and pertinent information pre-registered, all you need is the key.
• The Room: Has been meticulously cleaned and sanitized. A package of wipes at your disposal. In-room directory and menus are available on-screen. Call AYS @ ext. 0, for any assistance or questions.
• Restaurants & Bars: Check our latest schedule with operational hours, in the dining options tab. 
• Meetings & Events: We offer a variety of indoor and outdoor spaces.
• Gym Access: Our fitness center is open.
• Spa Facilities: You can book a spa treatment in one of our two spa rooms in advance.
• Activities:  You can find the Daily Activity schedule by scanning the QR codes provided throughout the hotel. 
• Kids Club: Our Green Turtle Kids Club is open daily from 10:00 AM - 12:00 PM and from 3:00 PM - 5:00 PM. Please scan the on property QR codes for the activity schedule.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative. Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

• Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
• Mobile Key: Forgo the front desk altogether and go straight to your guest room
• Mobile Dining: Order your private, in-room dining through the app.
• Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

• Breakfast: Continental breakfast available daily, based on membership tiers
• Welcome Gift: Available based on membership tiers
• Late Check-Out: Available upon request and based on availability. Platinum, Titanium and Ambassadors are entitled to 4pm late check out.
• Mobile Check-In/Check-Out: Available via the Marriott App
• Mobile Guest Requests: Available, guest can chat live with our AYS/Front Desk agent for any special requests.

The health, safety, and well-being of our guests and our associates, has our highest priority!

The Curacao Marriott Beach Resort has modified the COVID-19 testing procedure to align with the Centers for Disease Control and Prevention (CDC) new procedure effective December 2, 2021. 

It is essential for you to familiarize yourself with Curacao´s local regulations.

As of June 5, 2022, the following measures have been implemented:

• No COVID testing is required before traveling to Curaçao.
• Starting June 5th, the Emergency State Law is no longer valid. Instead, a central crisis staff will remain monitoring all developments and advising the Government accordingly.
• The Government will no longer cover COVID test costs. Laboratory testing remains possible through personal insurance coverage via your doctor.
• The Government initiates a randomized COVID testing strategy to monitor the pandemic. All doctors will register patients with COVID symptoms and 200 persons per month will be randomly chosen to do an official laboratory COVID test.
• The isolation period is adjusted to a minimum of 5 days and a maximum of 10 days. A person must be free of symptoms for at least 24 hours, before exiting isolation.

All passengers traveling to Curaçao are required to complete the Immigration ED card online at https://dicardcuracao.com/portal

The passenger shall have a digital or printed copy of the completed Immigration ED card available for Immigration upon arrival in Curaçao.

Exempted from completing the Immigration ED card:

• Residents of Curaçao
• Transit/transfer passengers who depart within 24 hours of arrival
• Active flight crew members 

Please note the following:  

• All travelers should follow the requirements mentioned in www.dicardcuracao.com prior to your departure. 
• As of May 1st, 2021, a local insurance program has not yet been activated, it is highly recommended to purchase personal travel insurance prior to your trip.

As requirements can vary for the time needed to test prior to re-entry and/or specific test types, we recommend guests review the requirements of their country of origin or destination. 

Please note It is the responsibility of the guest to verify governmental and airline testing requirements.

The safety and well-being of our guests and our associates are of paramount importance to us, and our staff is ready and available to assist you.