Welcome to Sheraton Dallas Hotel

A newly reimagined hotel experience in downtown Dallas

Comprehensively transformed and perfectly situated, Sheraton Dallas Hotel is ready to exceed your expectations with Texas-sized hospitality. We are nestled in the city's downtown district, near American Airlines Center, Fair Park and walking distance to shops, restaurants and bars near the diverse Deep Ellum neighborhood. Make yourself comfortable in well-appointed, pet-friendly hotel rooms and suites with everything you need to relax and work smart, from spacious desks and high-speed Wi-Fi to our Sheraton Signature Sleep Experience. Dining options include Draft Sports Bar & Lounge and The Parlor, a speakeasy perfect for private events. You can also enjoy breakfast, lunch or dinner at Open Palette or an on-the-go snack from Open Market. Meetings and events become elevated experiences in our 230,000 sq ft of versatile space. If you want to explore, our hotel puts your finger directly on the pulse of downtown Dallas, Deep Ellum and beyond. We invite you to discover all that makes our hotel special.

Rooms and Suites

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Commitment to Clean

As we welcome you back to our hotels around the world, we are committed to providing you with a safe environment that aligns with expert protocols for working to defeat COVID-19. Click to see updates and learn more about what to expect at our hotel.

Make Yourself at Home

Make yourself comfortable in beautifully renovated rooms and suites with everything you need to relax and work smart.

Business Friendly Accommodations

Conceived with today’s business traveler in mind, the workspaces blend formality, and functionality, accommodating the needs of today’s tech-savvy travelers.

Guest Room Desk

Mix It Up With a Range of Dining Options

From breakfast to dinner to late night, our refreshing dining options never disappoint.

Dare to Discover our Dallas

Whether in Dallas for business or pleasure, OUR Dallas is yours to be experienced.

In the Center of It All

Rooted in community and located in the center of downtown Dallas, our redesigned hotel connects the city's most distinct neighborhoods and the people who call them home. A stay with us is a stay at the center of our city and an invitation to explore all that Dallas has to offer. As the gateway to Dallas and the community, our hotel brings together locals, travelers, convention-goers and groups like no other hotel can. 

Dallas Arts District

Explore Dallas Like a Local

Enjoy easy access from our downtown hotel to sports and concerts at American Airlines Center. Discover the thriving entertainment scene in Deep Ellum. Feed your creative spirit in the Dallas Arts District. Shop for fresh produce and handmade goods at the Dallas Farmers Market. And embrace all the excitement and culture downtown Dallas has to offer. 

Traveling Man

Unexpected and Elevated Moments

Our associates are empowered to deliver the unexpected and make a big deal out of little moments. Whether it’s a meetings services team that comes up with unique solutions to innovative chefs who turn dining into an art form.

Curated Weddings

Beautiful weddings begin here at Sheraton Dallas Hotel. Dedicated wedding specialists are on hand to handle each and every detail to design the wedding of your dreams

Where Dallas Comes Together

Distinctive Details 

With over 220,000 square feet of stylishly updated & highly flexible event and pre-function space, the Sheraton Dallas Hotel provides the perfect backdrop for meetings and events of all sizes.

Austin Ballroom - Social Setup
Large conference with rows of chairs and screens at the front of room.

Host Large Meetings & Events

Host from 2 to 5,000 attendees at our hotel in downtown Dallas, from breakout rooms to larger conference rooms.

Boardroom set for meeting with tables making U shape facing presentation screen.

State-of-the-Art Equipment

All of our meeting rooms feature high-speed internet and state-of-the-art audiovisual technology.

Meeting room with table and chairs next to window showing view of Dallas.

Thoughtfully Designed

Select from open spaces that feature floor-to-ceiling windows with natural light and panoramic views of Dallas, TX.

Sheraton Club Lounge

Dallas: Get 3,000 bonus points per night

: June 3, 2022August 25, 2022

Treat yourself to a rewarding stay at the Sheraton Dallas, nestled in the city's downtown district.

State Fair of Texas

Stay & Play at the State Fair of Texas

: September 30, 2022October 23, 2022

Kick off fall and hear Big Tex say, “Howdy Folks”.

Poolside Sunset

Extended Escapes - Save on 5+ nights

: July 1, 2022November 6, 2022

Soak up Summer. Linger longer and enjoy refreshing summer savings on 5+ consecutive nights at participating hotels and 7+ nights at resorts.

Our Location

Getting Here

Sheraton Dallas Hotel

400 North Olive Street, Dallas, Texas, USA, 75201

Tel: +1 214-922-8000
Distance From Property: 8 Miles
Phone Number: +1 214-670-6080
Visit Website
Alternate Airport Transportation:


Distance From Property: 19.8 Miles
Phone Number: +1 972-973-3112
Visit Website
Alternate Airport Transportation:


Subway Station:

DART Pearl/Arts District Station

Sheraton Club Lounge

A Sheraton Club stay is more than a room. It’s an elevated travel experience, filled with exclusive benefits and special touches. With extra amenities designed for your convenience, it’s easy to stay productive on-the-go. Make the most out of every stay at the Sheraton Club Lounge.

Sheraton Club Lounge

Concierge Service

Our Front Desk and Concierge team are ready to be of service 24 hours a day, ensuring that every guest is able to make the most out of his or her stay. We can assist with mailing, messages, airline ticket reconfirmation, luggage storage, courier and parcel service, restaurant bookings and general information.

Front Desk

We are a Pet-Friendly Hotel

Pets are considered part of the family at the Sheraton Dallas. We have pulled together a list of dog parks, pet-friendly restaurants, bars and much more.

Property Details


Fitness Center

Outdoor Pool

Meeting Space

Convenience Store

Gift Shop

Dry Cleaning Service


Room Service

Wake up Calls

Daily Housekeeping

Service Request

Check-in: 3:00 pm

Check-out: 12:00 pm

Smoke Free Property

Pet Policy

Pets Allowed.

We welcome dogs and cats weighing less than 50 pounds.

Non-refundable pet fee: $150 Per Stay

Maximum pet weight: 35lbs

Parking On-Site Parking

Daily: $25


Daily: $40

Long Term Parking
Policies and Payments

Accepts: Cash,Credit Cards

Contactless mobile payments


Concierge desk service

Property has elevators

Vending Machine

Languages spoken by staff:

For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +1 214-922-8000

Accessible Hotel Features

Property has elevators

Self Operating lift or a sloped entry in hotel swimming pools

Service Animals are Welcome

Accessible Areas with Accessible Routes from Public Entrance

Accessible Entrance to On-Site Pool

Entrance to On-Site Business Center is Accessible

Entrance to On-Site Fitness Center is Accessible

Main Entrance is Accessible

Meeting Spaces are Accessible

On-Site Restaurants are Accessible

Guest Room Accessibility

Accessible Vanities

Adjustable Height Hand-Held Shower Wand

Alarm Clock Telephone Ringers

Bathtub Grab Rails

Bathtub Seat

Close Caption TV

Flashing Door Knockers

Guests in mobility-accessible rooms may inquire about lowering the bed height.

Hearing Accessible Rooms and/or Kits

Lever Handles on Guest Room Doors

Lowered Electrical Outlets

Mobility accessible rooms

Non-slip Grab Rails in the Bathroom

Roll-in Shower

TTY/TTD Compatible

Toilet Seat at Wheelchair Height - Toilet for Disabled

Transfer Showers in Guest Rooms


Carbon Footprint : 55.89 kg per room night

Water Footprint : 680 liters per room night