Welcome to Sheraton Dallas Hotel

A reimagined experience at our hotel in Dallas, Texas

Comprehensively transformed and perfectly situated, Sheraton Dallas Hotel is ready to exceed your expectations with Texas-sized hospitality. We are nestled near American Airlines Center and Fair Park, and within walking distance of many shops, restaurants and bars including the Deep Ellum neighborhood. Make yourself comfortable in the well-appointed rooms and suites of our downtown Dallas hotel with everything you need to relax and work smart, from spacious desks and high-speed Wi-Fi to our Sheraton Signature Sleep Experience. Dining options include Draft Sports Bar and Lounge and The Parlor, for a speakeasy vibe. You can also enjoy breakfast, lunch or dinner at Open Palette or an on-the-go snack from Open Mkt. Meetings and events become elevated experiences in our 230,000 sq ft of event space. If you want to explore, our hotel puts your finger directly on the pulse of Deep Ellum and beyond. We invite you to discover all that makes our downtown Dallas, TX, hotel special.

Celebrate Love on Valentine's Day at Open Palette
Join us at Open Palette for a culinary journey filled with romance, passion and food of an elevated caliber. Share a delicious experience, with your special someone, that will fill your heart and seduce your taste buds. This dinner is sure to be a unique and exciting take on the traditional Valentine's Day dinner.
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Rooms and Suites

Make Yourself at Home

Make yourself comfortable in beautifully renovated rooms and suites with everything you need to relax and work smart.

Business Friendly Accommodations

Conceived with today’s business traveler in mind, the workspaces blend formality, and functionality, accommodating the needs of today’s tech-savvy travelers.

Guest Room Desk

Mix It Up With a Range of Dining Options

From breakfast to dinner to late night, our refreshing dining options never disappoint.

Dare to Discover our Dallas

Whether in Dallas for business or pleasure, OUR Dallas is yours to be experienced.

In the Center of It All

Rooted in community and located in the center of downtown Dallas, our redesigned hotel connects the city's most distinct neighborhoods and the people who call them home. A stay with us is a stay at the center of our city and an invitation to explore all that Dallas has to offer. As the gateway to Dallas and the community, our hotel brings together locals, travelers, convention-goers and groups like no other hotel can. 

Dallas Arts District

Explore Dallas Like a Local

Enjoy easy access from our downtown hotel to sports and concerts at American Airlines Center. Discover the thriving entertainment scene in Deep Ellum. Feed your creative spirit in the Dallas Arts District. Shop for fresh produce and handmade goods at the Dallas Farmers Market. And embrace all the excitement and culture downtown Dallas has to offer. 

Traveling Man

Unexpected and Elevated Moments

Our associates are empowered to deliver the unexpected and make a big deal out of little moments. Whether it’s a meetings services team that comes up with unique solutions to innovative chefs who turn dining into an art form.

BBQ Series, Assortment of meats, veggies

Curated Weddings

Beautiful weddings begin here at Sheraton Dallas Hotel. Dedicated wedding specialists are on hand to handle each and every detail to design the wedding of your dreams

Chaparral Main Room - Wedding Reception

Where Dallas Comes Together

Distinctive Details 

With over 230,000 square feet of stylishly updated & highly flexible event and pre-function space, the Sheraton Dallas Hotel provides the perfect backdrop for meetings and events of all sizes.

Austin Ballroom - Social Setup
Lone Star Ballroom

Host Large Meetings & Events

Host from 2 to 5,000 attendees at our hotel in downtown Dallas, from breakout rooms to larger conference rooms.

Majestic 5

State-of-the-Art Equipment

All of our meeting rooms feature high-speed internet and state-of-the-art audiovisual technology.

Majestic 11

Thoughtfully Designed

Select from open spaces that feature floor-to-ceiling windows with natural light and panoramic views of Dallas, TX.

What to Expect

Plan and Prepare for your Stay

Experience Dallas like a Local
Let us be your travel guide and help you experience Dallas like a local. Visit Traveler.Marriott.com/Dallas
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Sheraton Dallas Hotel

400 North Olive Street, Dallas, Texas, USA, 75201

Tel: +1 214-922-8000
Distance From Property: 17.8 Miles
Phone Number: +1 972-973-3112
Visit Website
Alternate Airport Transportation:

RideCentric; fee: 0 USD (one way) ;on request

Distance From Property: 9.6 Miles
Phone Number: +1 214-670-6080
Visit Website
Alternate Airport Transportation:

RideCentric; fee: 0 USD (one way) ;on request

Sheraton Club Lounge

A Sheraton Club stay is more than a room. It’s an elevated travel experience, filled with exclusive benefits and special touches. With extra amenities designed for your convenience, it’s easy to stay productive on-the-go. Make the most out of every stay at the Sheraton Club Lounge.

Sheraton Club Lounge

Concierge Service

Our Front Desk and Concierge team are ready to be of service 24 hours a day, ensuring that every guest is able to make the most out of his or her stay. We can assist with mailing, messages, airline ticket reconfirmation, luggage storage, courier and parcel service, restaurant bookings and general information.

Front Desk

We are a Pet-Friendly Hotel

Pets are considered part of the family at the Sheraton Dallas. We have pulled together a list of dog parks, pet-friendly restaurants, bars and much more.

Where the world comes together

lobby, reception

Meet You in the Lobby

Spend time in the Sheraton lobby. We've created spaces to connect in unique and innovative ways.

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Restaurant Reception

Welcoming Service

With over 85 years of welcoming hospitality, our associates will make you want to come back again.

City View

Global Destinations

Look for Sheraton Hotels in the heart of cities all over the world.

Find a Hotel


2022 Traveler's Choice
Tripadvisor Traveler's Choice Award 2022
2023 Tripadvisor Travelers' Choice Award
2023 Travelers' Choice Award TripAdvisor

Property Details



Fitness Center

Outdoor Pool

Meeting Space

Convenience Store

Gift Shop

Dry Cleaning Service


Room Service

Wake up Calls

Daily Housekeeping

Mobile Key

Digital Check In

Service Request

Check-in: 4:00 pm

Check-out: 11:00 am

Minimum Age to Check In: 18

Smoke Free Property

Pet Policy

Pets Welcome.

We welcome dogs and cats weighing less than 50 pounds. One time fee per stay.

Non-Refundable Pet Fee Per Stay: $150

Maximum Pet Weight: 50lbs

Parking On-Site Parking

Hourly: $0.00

Daily: $30.00

Weekly: $0.00

PerStay: $0.00

Long Term Parking

Daily: $50.00

Electric Car Charging Station
Additional Parking Information

off-site parking varies

Policies and Payments

Accepts: Cash, Credit Cards

Contactless mobile payments


Concierge desk service

Property has elevators

Vending Machine

Languages spoken by staff:
English, Spanish

For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +1 214-922-8000

Accessible Hotel Features

Accessible on-site parking

Property has elevators

Self Operating lift or a sloped entry in hotel swimming pools

Service Animals are Welcome

Valet parking for vehicles outfitted for drivers in wheelchairs

Van Accessible on-site parking

Accessible Areas with Accessible Routes from Public Entrance

Accessible Entrance to On-Site Pool

Entrance to On-Site Business Center is Accessible

Entrance to On-Site Fitness Center is Accessible

Main Entrance is Accessible

Meeting Spaces are Accessible

On-Site Restaurants are Accessible

Room and Suites Access through the Interior Corridor

Guest Room Accessibility

Accessible Vanities

Adjustable Height Hand-Held Shower Wand

Alarm Clock Telephone Ringers

Bathtub Grab Rails

Bathtub Seat

Closed Caption TV

Deadbolts on Guest Room and Suites Doors

Electronic Room Key

Flashing Door Knockers

Guest Room and Suites Doors Self-Closing

Guests in mobility-accessible rooms may inquire about lowering the bed height

Hearing Accessible Rooms and/or Kits

Lever Handles on Guest Room Doors

Lowered Electrical Outlets

Mobility accessible rooms

Non-slip Grab Rails in the Bathroom

Roll-in Shower

Safety Chains and/or Latches on Guest Doors

TTY/TTD Compatible

Toilet Seat at Wheelchair Height - Toilet for Disabled

Transfer Showers in Guest Rooms

Viewports in Guest Room and Suites Doors


TripAdvisor GreenLeaders Certified


Carbon Footprint: 53.73 kg per room night

Water Footprint: 834.94 liters per room night

Environmental Practices

Electric car charging

Frequently Asked Questions

The check-in time at Sheraton Dallas Hotel is 4:00 pm and the check-out time is 11:00 am.

The pet policy at Sheraton Dallas Hotel is:

Pets Welcome We welcome dogs and cats weighing less than 50 pounds. One time fee per stay. Non-Refundable Pet Fee Per Stay: $150 Maximum Pet Weight: 50lbs

The parking options at Sheraton Dallas Hotel are:

On-Site Parking: Hourly: $0.00; Daily: $30.00; Weekly: $0.00; PerStay: $0.00 Long Term Parking Valet: Daily: $50.00 Electric Car Charging Station off-site parking varies

The property amenities at Sheraton Dallas Hotel are:

Restaurant Bar Fitness Center Outdoor Pool Meeting Space Convenience Store Gift Shop Dry Cleaning Service Laundry Room Service Wake up Calls Daily Housekeeping Mobile Key Digital Check In Service Request

No, free Wi-Fi is not available to guests at Sheraton Dallas Hotel.