To enjoy your spa experience to its fullest potential, please familiarize yourself with the Spa Guidelines.
Guests are prohibited from bringing any outside food or alcohol into the spa. A guest appearing intoxicated will be denied access to the spa.
Method of Payment
We accept all major credit cards. You may also charge services to your hotel bill.
If you must reschedule or cancel your appointment, please notify the spa at least twenty-four (24) hours in advance of your appointment to avoid being charged the full-service fee.
We cannot be responsible for any personal items and/or valuables brought into the spa or left in your locker. Please leave your valuables at home or in your room safe.
Use of Electronic Devices
To protect the privacy of our guests and to preserve the guest experience, use of cell phones, electronic devices and cameras are prohibited in the spa. Cell phones and electronic devices must be turned off.
You must be 18 years of age or older to enjoy the spa relaxation and locker areas. Massages and facials cannot be performed on anyone under the age of 18 years. Salon treatments are available for children 5 years of age or older. Parent must be present for the entire service and a locker will not be provided.
Shaving is not recommended prior to body treatments or hair removal services. Shaving is recommended, but not necessary for men prior to a facial. Your spa experience is your time, and you should delight in it to the fullest. If you experience discomfort due to room temperature, massage pressure, music volume or any other conditions, please notify your therapist immediately.
At Time of Reservation
Please inform the Reservation Agent of the following:
Allergies or medical conditions including pregnancy
If you have a gender preference for your Service Provider
If you have a request for a specific Service Provider
If you are celebrating any special occasions
Please arrive at least 30 minutes prior to your scheduled treatment. This will allow time to enjoy the lounges and spa facilities. Arriving late will limit the time for your treatment, thus decreasing its effectiveness and your enjoyment. Your will end on time, so the next guest is not delayed. The full value of your treatment will be charged.