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  • WHAT TO EXPECT

Welcome to Des Moines Marriott Downtown

Thank you for selecting Des Moines Marriott Downtown for your upcoming stay. We are excited to have you. Take a moment to see what's in store for you during your time on property. Plan and reserve activities now to get the most of your trip!

Commitment To Clean

PREPARE FOR YOUR STAY

Start planning now to maximize your stay once you arrive.

PREMIUM DINING

Enjoy our distinct on-site restaurant and lounge options during your stay.

PLAN YOUR DAY

Get the most out of your stay by exploring all Des Moines has to offer.

Taking Care of You. Times like these remind us of the tremendous importance of travel. We are committed to providing you with a safe environment that aligns with expert protocols working to defeat COVID-19.

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.

The safety of our guests and associates is a top priority. As guidance regarding face coverings and vaccination verification varies by local jurisdiction and may change, guests should review public information websites for the most up-to-date guidance for your destination, as well as the hotel-specific sections below and US and Canada Travel Advisories | Marriott Bonvoy™ before traveling. Fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel, unless required by local law.

  • Mobile check-in, mobile key, and service requests via the Marriott Bonvoy™ mobile app.
  • Mobile Dining and contactess room delivery.
  • Partitions installed at front desks and food and beverage service lines.

In keeping with Marriott's Commitment to Clean, we have notice made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

Housekeeping Service: To limit staff entry to guest rooms during a guest stay, daily stayover cleaning service is not offered. Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. Guests can request replenishment of any towels and room amenities by contacting the front desk for item pickup or for contactless delivery. If you wish to receive a housekeeping refresh service, please let our guest services team know. We will be happy to schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.

Personal Protective Equipment (PPE): Face coverings are required for all staff members. Staff members will wear gloves, etc, based on the activities they are performing and will practice frequent hand washing and use of hand sanitizer. Disinfectant wipes are available upon request for every arriving guest.

Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection with EPA-approved agents that kill the COVID-19 virus, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations throughout the hotel.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

  • Fitness Center: Open
  • Pool: Open
  • Shuttle: Currently Not Available
  • Market/Coffee Shop: Open
  • Lobby Lounge/Restaurant: Open
  • Breakfast Restaurant: Open
  • Mash + Marrow Lobby Lounge: Open for bar and dinner service in the evenings Monday-Saturday
  • Fresh Bites / In-room Dining: Available 24 hours Daily
  • The Market: Open 24 hours Daily . Hot and cold food items. We Proudly Brew Starbucks coffee
  • Rock River Grill: Open Daily for breakfast buffet only

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

  • Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key. Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining. Order your private, in-room dining through the app.
  • Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

  • Elite Breakfast: Qualifying Member level benefits provided in Rock River Grill restaurant
  • Elite Lounge Access: Available for beverages and snacks for Qualifying Member levels. Currently no breakfast or evening hors d'oeuvres served in the Lounge
  • Elite Welcome Gift: Provided according to standard
  • Late Check-Out: Provided according to standard
  • Mobile Check-In/Check-Out: Provided according to standard
  • Mobile Key: Provided according to standard
  • Mobile Dining: : Provided according to standard
  • Mobile Guest Requests: Provided according to standard

 

Need Help?

Contact Des Moines Marriott Downtown for additional hotel concierge recommendations. We look forward to seeing you soon!

+1 515-245-5500
700 Grand Avenue, Des Moines, Iowa, USA, 50309