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  • WHAT TO EXPECT

Welcome to West Des Moines Marriott

Thank you for selecting West Des Moines Marriott for your upcoming stay. We are excited to have you. Take a moment to see what's in store for you during your time on property. Plan and reserve activities now to get the most of your trip!

Commitment To Clean

PREPARE FOR YOUR STAY

Start planning now to maximize your stay once you arrive.

PREMIUM DINING

Enjoy our distinct on-site restaurant and lounge options during your stay.

PLAN YOUR DAY

Get the most out of your stay by exploring all West Des Moines has to offer.

Taking Care of You. Times like these remind us of the tremendous importance of travel. We are committed to providing you with a safe environment that aligns with expert protocols working to defeat COVID-19.

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.

The safety of our guests and associates is a top priority. As guidance regarding face coverings and vaccination verification varies by local jurisdiction and may change, guests should review public information websites for the most up-to-date guidance for your destination, as well as the hotel-specific sections below and US and Canada Travel Advisories | Marriott Bonvoy™ before traveling. Fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel, unless required by local law.

  • Signage throughout hotel on social distancing and mask wearing.
  • We have removed tables and chairs in great room to adhere to social distancing protocols.
  • Barrier in place at the front desk.
  • Mobile check in being used and room service delivered to door or any amenities.
  • Housekeeping only cleaning check outs.
  • Increased cleaning of public space. Touchless hand sanitizing stations added.
  • Electrostatic sprayer used in lobby restaurant banquet swimming pool fitness room
  • PPE used in laundry and when use of electrostatic sprayer

Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let our guest services team know. We will be happy to schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.

  • Fitness center open - mask required when not working out
  • Pool - open - mask required when not in pool
  • Lounge - mask required when not sitting
  • All tables social distanced
  • Single use menu
  • Room service available but no entry by staff

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you have departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

  • Breakfast: Breakfast for 2 for platinum and above
  • Lounge Access: Available with no food and beverage served
  • Welcome Gift: Points or $10 F&B voucher Platinum and above
  • Late Check-Out: 2pm gold 4pm platinum and above
  • Mobile Check-In/Check-Out: Yes to everyone
  • Mobile Key: Yes
  • Mobile Dining: No
  • Mobile Guest Requests: Yes in GXP

 

Need Help?

Contact West Des Moines Marriott for additional hotel concierge recommendations. We look forward to seeing you soon!

+1 515-267-1500
1250 Jordan Creek Parkway, West Des Moines, Iowa, USA, 50266