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Sheraton Dubai Creek Hotel & Towers

  • WHAT TO EXPECT

Welcome to Sheraton Dubai Creek Hotel & Towers

Thank you for selecting Sheraton Dubai Creek Hotel & Towers for your upcoming stay. We are excited to have you. Take a moment to see what's in store for you during your time on property. Plan and reserve activities now to get the most of your trip!

Commitment To Clean

PREPARE FOR YOUR STAY

Start planning now to maximize your stay once you arrive.

PREMIUM DINING

Enjoy our distinct on-site restaurant and lounge options during your stay.

PLAN YOUR DAY

Get the most out of your stay by exploring all Dubai has to offer.

Taking Care of You. Times like these remind us of the tremendous importance of travel. We are committed to providing you with a safe environment that aligns with expert protocols working to defeat COVID-19.

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.

Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, being respectful of personal choices with regards to social distancing and the wearing of face coverings. We do appreciate your support and understanding.

Signage throughout our hotels to remind guests to maintain social distancing, occupancy limits and seating capacities reductions in our restaurants in compliance with local and state mandates.
Mobile check-in via the Marriott Bonvoy™ mobile app.

In keeping with Marriott's Commitment to Clean, we have notice made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.

Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are welcome to wear personal face coverings.

Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.

Room Amenities:

  • Mini-Bars are available.
  • Disinfectant wipes are available upon request.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

Fitness Center: Open, masks required at all times.
Spa: Open, reservation required.
Restaurant(s): Open, masks required for entry.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

Ashiana: Open daily from 18:30 - 23:00 (closed on Mondays). Masks are required for entry, social distancing required. Contactless Menu, Takeaway Available.

By The Bay: Open from 11:00 - 23:00, masks required for entry, social distancing required. Contactless Menu, Takeaway Available.

Chelsea Arm Pub: Open from 17:00 - 02:00, masks required for entry, social distancing required. Contactless Menu, Takeaway Available.

The Lobby Café: Open from 08:00 - 23:00, masks required for entry, social distancing required. Contactless Menu, Takeaway Available.

Vivaldi: Open from 12:00 - 23:00, masks required for entry, social distancing required. Contactless Menu, Takeaway Available.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

  • Breakfast: Platinum Elite and Above
  • Lounge Access: Platinum Elite and Above
  • Welcome Gift: Gold Elite and Above
  • Late Check-Out: Gold Elite: 14:00, Platinum & Above: 16:00
  • Mobile Check-In/Check-Out: All Members
  • Mobile Guest Requests: All Members

 

Need Help?

Contact Sheraton Dubai Creek Hotel & Towers for additional hotel concierge recommendations. We look forward to seeing you soon!

+971 4-2281111
Baniyas Street, P.O. Box 4250, Dubai, United Arab Emirates