WHAT TO EXPECT

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.

Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, being respectful of personal choices with regards to social distancing and the wearing of face coverings. We do appreciate your support and understanding.

Caring for our associates & guests is what we do best and thus the measures that we are taking are the following:

• Enhanced Pre-Arrival communication with our guests ensures fast and contactless check in experience.
• Furniture set up according to social distancing protocols - creating safe spaces.
• Extended duration between check in & check out.
• For our guests' well-being decorative or items of frequent common use have been removed from the guest rooms.
• Access to all menus and hotel information are easily available through QR codes and TV channel.
• All bars and restaurants have extended outdoor capacity for a carefree culinary experience, giving the choice to dine exclusively at open air areas, if preferred.
• Pre-booked dining assuring safe spaces and social distancing.
• Knock & Go Breakfast, Lunch and Dinner Box options in recycled luxury packaging.
• Knock & Go 24/7 room service choices available to our guests.
• Touchless payment options and e-mail receipts will be encouraged.
• Touchless sanitization stations and appropriate signage will be used to maintain social distancing.
• Social distance protocols applied across all swimming pools and the beach.
• Private or small group outdoor Wellness Experiences including Yoga & Meditation designed to offer serenity and mindfulness.
• Outdoor-only, fully equipped Fitness Zone regularly disinfected with personal training support.
• Safe outdoor entertaining environment for our young guests.
• Outdoor kids' activities only by appointment.

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In keeping with Marriott's Commitment to Clean, we have notice made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

• Enhanced HACCP protocols.
• Tables will be cleaned and disinfected after each seating.
• Cleaning and disinfection of all surfaces and furniture after each service.
• A pre-arrival housekeeping menu is created and available to our guests for any additional needs and requirements.
• A sanitization message at the entrance door informs the guest about the date and method of the guest room's cleaning and sanitation.
• Key cards, POS and reception counters cleaning and disinfection procedures.
• Guest luggage disinfection upon arrival in a designated area.
• Touchless sanitization stations and appropriate signage will be used to maintain social distancing.
• Thorough disinfection of guestrooms' A/C ducts, filters and grills after every guest departure.
• Water and air quality are monitored carefully as per international standards.
• Reinforced cleaning and disinfection of beach chairs, sunbeds and all equipment after use.
• 30' intervals between Spa sessions will ensure thorough cleaning, disinfection and space preparation.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide housekeeping cleaning services after your third night with us and while you are away from the room. If you’d like to receive additional daily cleaning, simply let our team know and we will gladly take care of it.

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We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

• Fitness Center: Open, masks required at all times. Outdoor fitness center available.
• Spa: Open, reservation required.
• Beach/Pool: Open
• Kids Club / Playground: Open reservation required.
• Lounges: Open, masks required for entry.

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We redesigned the culinary options with the guest in mind:

• Touchless payment options and e-mail receipts will be encouraged.
• Cleaning and disinfection of all surfaces and furniture after each service.
• Tables will be cleaned and disinfected after each seating.
• Touchless sanitization stations and appropriate signage will be used to maintain social distancing.
• Associates are using PPE during service in all bars & restaurants.
• Enhanced HACCP protocols.

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Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including: 

• Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you have departed.
• Mobile Key: Forgo the front desk altogether and go straight to your guest room.
• Mobile Dining: Order your private, in-room dining through the app.
• Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

• Welcome Gift: All marriott members recieve a welcome gift. In addition Marriott Platinum/Titanium and Ambassador Elite members upon arrival, choose points, breakfast offering.
• Late Check-Out: Late Check Out options is upon request, upon availability.
• Mobile Check-In/Check-Out: Available for all Marriott members
• Mobile Dining: Available for all Marriott members
• Mobile Guest Requests: Available for all Marriott members