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  • CURATE YOUR STAY

Welcome to JW Marriott Khao Lak Resort & Spa

Thank you for selecting us for your upcoming stay. We are excited to have you. Take a moment to see what's in store for you during your time on property. Plan and reserve activities now to get the most of your trip!

PREPARE FOR YOUR STAY

Start planning now to maximize your stay once you arrive.

Sunset horizon over the water

Membership Takes You Farther.

For Far Less.

As a Marriott Bonvoy® member, your upcoming stay will be even more memorable. Download our app to access easy contactless check-in, Mobile Chat, and more. During your stay, enjoy complimentary WiFi, plus earn points you can redeem for free nights and unrivaled experiences.

MEMORABLE HOTEL EXPERIENCES

Your experience starts here. Carefully curated experiences you can enjoy without leaving the steps of the property. 

PREMIUM DINING

Enjoy our distinct on-site restaurant and lounge options during your stay.

PLAN YOUR DAY

Get the most out of your stay by exploring all the area has to offer.

Cooking class pizza making demonstration

Marriott Bonvoy Tours & Activities

Explore the best the area has to offer and make your stay more memorable with Marriott Bonvoy Tours & Activities. Find recommended things to do and earn Marriott Bonvoy points.

Taking Care of You. Times like these remind us of the tremendous importance of travel. We are committed to providing you with a safe environment that aligns with expert protocols working to defeat COVID-19.

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.

The safety of our guests and associates is a top priority. As guidance regarding face coverings and vaccination verification varies by local jurisdiction and may change, guests should review public information websites for the most up-to-date guidance for your destination, as well as the hotel-specific sections below and US and Canada Travel Advisories | Marriott Bonvoy™ before traveling. Fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel, unless required by local law.

  • Signage throughout our hotel will remind guests to maintain social distancing with revised seating capacities in our restaurants, fitness and spa areas in accordance with Thailand authority guidance.
  • Hand sanitizer stations are available in high-traffic areas.
  • We encourage the use of the Marriott Bonvoy App for a faster check-in. You will still be required to present an ID upon arrival.
  • Contact our Guest Services team throughout your stay via the Mobile Chat option and upon check-out your invoice will be available to view directly in the app.
  • Luggage assistance is available on request. Fully comply with PPE and using the groves while handling guest luggage.
  • Face coverings are required to be worn in hotel public areas.
  • Digital menus are available in all areas (single-use physical menus also available). We strongly recommend advance booking, use of contactless payments or credit/debit card payments.
  • Food delivery will be available to our guestrooms from our restaurants. 
  • All of the precautions are subject to change with updated government guidance.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevator as well as provided hand sanitizing stations in high traffic areas.

Housekeeping services: Have been revised to limit staff interactions and rooms will be serviced after the 3rd night of stay as standard. Daily service is available upon request.

Personal Protective Equipment (PPE): Staff members will wear PPE (e.g. face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are welcome to wear personal face coverings.

Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.

Room Amenities:

  • Minibars will be available only upon request.
  • Literature including Magazines, Books has been removed from rooms.
  • Coffee equipment & Kettles - Sanitized for your safety. Contactless coffee delivery available upon request.
  • Sanitation kit provided in rooms.
  • Disinfectant wipes available on request.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide housekeeping cleaning services after your third night with us and while you are away from the room. If you’d like to receive additional daily cleaning, simply let our team know and we will gladly take care of it.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

Fitness Center: Open, reduced capacity, advance booking required. Time limit may be in place at peak times to enable enhanced cleaning protocols. Face masks provided.
Kids Club: Open, reduced capacity, advance booking required. Time limit may be in place at peak times to enable enhanced cleaning protocols. Face masks provided.
Swimming Pool: Open, reduced capacity. Time limit may be in place at peak times to enable enhanced cleaning protocols.
Spa: Open, advance booking required.

Olive Restaurant serves breakfast and Dinner. Lunch and Dinner menu will feature Thai, Italian, some international comfort food.

Infinity and Beach Bar is also open to enjoy snacks and refreshments.

  • Seating has been adjusted to comply with local law and keeping sufficient distance between the tables.
  • All menus are available with QR code.
  • Physical Menus are being sanitized after each use.
  • Your table will be set up once you are seated.
  • Our staff will assist you at the buffet to serve your food.
  • Hand sanitizer stations are available.

Our restaurant team abides by government and local authority guidelines, including the use of face masks and gloves.

Please check website for latest OPENING TIMES.

Waterfront Restaurant (International Breakfast)
Open 06.30 am - 10.30 am, 12.00 pm - 3.00 pm

Olive Restaurant (Italian cuisine)
Open 06.00 pm - 9.30 pm

Ta-Krai Restaurant (Authentic Thai tastes)
Open 06.00 pm - 9.30 pm (will be opened occasionally)

Sakura Restaurant (Japanese cuisine)
Open 06.00 pm - 9.30 pm (will be opened occasionally)

Deli
Open 08.00 am - 6.00 pm

Beach Bar
Open 10.00 am - 11.00 pm

Infinity Pool Bar
Open 11.30 am - 7.00 pm

Aquamarine Pool Bar
Open 09.00 am - 19.00 pm (still closed)

Czar Bar
Open 4.00 pm - 12.00 am (still closed)

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including: 

  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

  • Breakfast: Available in the Olive Restaurant.
  • Lounge Access: Not available.
  • Welcome Gift: Available, as per standard.
  • Late Check-Out: Available, as per standard.
  • Mobile Check-In/Check-Out: Available, ID to be presented at Front Desk on arrival.
  • Mobile Guest Requests: Available via Mobile Chat.

 

Need Help?

Contact us for additional hotel concierge recommendations. We look forward to seeing you soon!

JW Marriott Khao Lak Resort & Spa