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Houston Marriott West Loop by The Galleria

  • WHAT TO EXPECT

Welcome to Houston Marriott West Loop by The Galleria

Thank you for selecting us for your upcoming stay. We are excited to have you. Take a moment to see what's in store for you during your time on property. Plan and reserve activities now to get the most of your trip!

PREPARE FOR YOUR STAY

Start planning now to maximize your stay once you arrive.

Sunset horizon over the water

Membership Takes You Farther.

For Far Less.

As a Marriott Bonvoy® member, your upcoming stay will be even more memorable. Download our app to access easy contactless check-in, Mobile Chat, and more. During your stay, enjoy complimentary WiFi, plus earn points you can redeem for free nights and unrivaled experiences.

MEMORABLE HOTEL EXPERIENCES

Your experience starts here. Carefully curated experiences you can enjoy without leaving the steps of the property. 

PREMIUM DINING

Enjoy our distinct on-site restaurant and lounge options during your stay.

PLAN YOUR DAY

Get the most out of your stay by exploring all the area has to offer.

Cooking class pizza making demonstration

Marriott Bonvoy Tours & Activities

Explore the best the area has to offer and make your stay more memorable with Marriott Bonvoy Tours & Activities. Find recommended things to do and earn Marriott Bonvoy points.

Signage throughout our hotel to remind guests to maintain social distancing, face masks required in public areas in compliance with local and state mandates, and partitions installed at front desk and food and beverage service lines.

Mobile check-in, mobile key, and service requests available via the Marriott Bonvoy mobile app.

No valet service is currently available for parking.

Concierge lounge is currently closed.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms and elevators, as well as provided more hand sanitizing stations.

Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are required to wear personal face coverings in accordance with local and state regulations.

Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.

Room Amenities: In-room coffee makers are not currently available, but complimentary regular coffee is available in the lobby. Disinfectant wipes are available in the room for every arriving guest as well as upon request.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let us our guest services team know. We will be happy to schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.

Fitness Center: Open, masks required at all times. Some equipment not available to maintain social distancing.

Pool: Open from 7:00 a.m. to 10:00 p.m. daily, masks required at all times. Occupancy limited to 15 people at a time.

Lounges: Closed

Starbucks: Open daily from 7:00 a.m. to 11:00 a.m. Individually packaged and prepared hot breakfast items, pastries, fruit, and other items available for purchase.

Restaurant & Bar: Closed

Gift Shop: Open 24 hours with to-go boxed lunches available.

Mobile Dining: Not available at this time.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

  • Breakfast: Platinum, Titanium, and Ambassador Elite Members receive 500 bonus points per night.
  • Lounge Access: Closed
  • Welcome Gift: 1000 bonus points or $10 food and beverage credit that can be used at Starbucks or Gift Shop
  • Late Check-Out: Available according to standard
  • Mobile Check-In/Check-Out: Available
  • Mobile Key: Available
  • Mobile Dining: Not available
  • Mobile Guest Requests: Available

 

Need Help?

Contact us for additional hotel concierge recommendations. We look forward to seeing you soon!

Houston Marriott West Loop by The Galleria