WHAT TO EXPECT

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.

Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, being respectful of personal choices with regards to social distancing and the wearing of face coverings. We do appreciate your support and understanding.

Signages throughout our hotel in the floor, at each elevator also, and at each outlet to remind the guest to maintain the social distancing.
Also mobile check-in and key service is available, and room service orders delivered right to your door via the Marriott Bonvoy™ mobile app.
No service available for parking.

In keeping with Marriott's Commitment to Clean, we have notice made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection.

Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are welcome to wear personal face coverings.

Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.
Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide housekeeping cleaning services after your third night with us and while you are away from the room. If you’d like to receive additional daily cleaning, simply let our team know and we will gladly take care of it.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

• Gym: Open, masks required at all times.
• Spa: Closed as government instruction.
• Beach: Open
• Kids Club/Playground: Open
• Shuttle: Operating on Normal Schedule with precautions.

• Occupancy limits and seating capacities reductions in our restaurants in compliance with local mandates.
• Mobile dining is not available; instead, we have created a QR code to each outlet and for room service for our guests to use.
• 2 meters between each table is maintained.
• Sanitizer and cup to go available on each table.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative. Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

• Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
• Mobile Key: Forgo the front desk altogether and go straight to your guest room
• Mobile Dining: Order your private, in-room dining through the app.
• Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

• Breakfast: Buffet breakfast serviced by our waiter to palatium, titanium and ambassadors members.
• Lounge Access: NA
• Welcome Gift: We offer it for platinum , titanium and ambassador members
• Late Check-Out: We offer late check out to Gold member till 2:00Pm, Platinum and Titanium member 4:00Pm.
• Mobile Check-In/Check-Out: Available for all members.
• Mobile Key: Available for all members.
• Mobile Dining: NA
• Mobile Guest Requests: Available for all members.