WHAT TO EXPECT

• Chauffeur & Guest Safety: Chauffeurs are wearing protective masks and gloves throughout the time. Installation of the transparent screen in limousine has been done to separate the chauffeur from the guests. Guests are mandated to sit only in the backseat. Cars are being disinfected after every trip.
• Thermal screening (guests): Body temperature of guests is being checked through infrared thermometer at the main porch. Guests having temperature more than 100.4°F (38°C) will not be allowed to enter the hotel and will be asked for second round of temperature screening. The guests showing body temperature more than prescribed limits are being denied to enter the hotel.
• Vehicle parking/Valet parking: All guests are intimated in advance for limited valet service available in hotel to avoid transmission of coronavirus. In case of senior citizen/physical disabled guests, the car parking will be arranged only after strict adherence to PPE norms by all the valets. They will sanitize their hands-on regular interval.
• Check-in: All associates wear mask and gloves at all the times. Transparent glass shields has been installed at the front desk. Guests are being requested to sign self-declaration form. QR code-based stationary is being placed at the desk. Guest rooms are being held for 24hrs before allocating to another guest. Escorting is being restricted to maintain social distancing.

In keeping with Marriott's Commitment to Clean, we have notice made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

• Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators with providing more hand sanitizing stations.
• Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are welcome to wear personal face coverings.
• Guest Room Cleaning: Room cleaning will be done in guest absence only. No dry amenities & minibar will be placed in rooms. Wet wipes are placed in all rooms. All guest rooms are being sanitized and cleaned as per the WHO recommended clean agents. In-room stationery are being digitalized.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide housekeeping cleaning services after your third night with us and while you are away from the room. If you’d like to receive additional daily cleaning, simply let our team know and we will gladly take care of it.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

• Jaipur Baking Company - JBC: Operational - Timing 11:00 hrs - 18:00 hrs (masks required for entry; social distancing required)
• Transitional Bar - Lounge - 18: Operational - Timing 18:00 hrs - 23:00 hrs (masks required for entry; social distancing required)
• Fitness Centre: Operational - Timing 07:00 hrs - 21:00 hrs (masks required for entry; social distancing required)
• Pool: Closed till further notice.
• Spa: Operational - Timing 12:00 hrs - 20:00 hrs (masks required for entry; social distancing required)
• Okra: Operational - Timing 06:00 hrs - 11:00 hrs (Breakfast), 19:00 hrs - 23:30 hrs (Dinner) (masks required for entry; social distancing required)
• Saffron: Closed till further notice.
• Transport Service: Operational - (masks required at all the time, maximum seating of 03 guests only)
• Payment Mode: QR codes for UPI payment for enhancing contactless payment experience.

• Reduced seating capacity- 50% of original capacity, maintaining 1.5 m. safe distance between tables.
• Outlet's furniture will be sanitized periodically and will be placed, maintaining a minimum distance of 6 feet to reflect social distancing.
• QR coded digital menus will be available for all our restaurants and in room dining.
• All beverage cans and wine bottles will be wiped with sanitized wipes before serving to guests.
• Table set up to include a disposable single-use table mat.
• Mandate masks, if guests are not wearing will be offered one.
• A la carte or TDH menus, buffet not encouraged.
• In case of a buffet, no common service spoon, single portions, dishes served by associates, and live stations layout.
• Hand sanitizers placed at vantage visible points in the outlet.
• Outlet operating hours lengthened to ensure staggered guest usage.
• Contactless payment encouraged via online payment platforms.

Enhanced cleaning protocols:

• All machines, in room dining trolleys, and other equipment are cleaned and sanitized periodically.
• Deep cleaning of soft surfaces with recommended cleaning agents.
• All the food items will be served at an appropriate temperature as per international guidelines.
• All guest touchpoint surfaces to be sanitized as per the guidelines given by govt. authorities and WHO.

In-Room Dining:

• Associates will always wear gloves and masks and maintain 6 feet distance while interacting with guests.
• Associates always wear masks and gloves while setting up the trays or trollies, picking up the order from the kitchen, and while serving in the room.
• All IRD trays/trollies are sanitized before setting up for operations.
• All beverage cans/wine bottles will be wiped with sanitizer wipes before serving to the guest.
• We are using QR coded, digital menus in the room to limit contact.
• Team strictly follow hand washing, personal hygiene habits and all the safety & hygiene requirements as per food handler's guideline.
• Ala Carte Menu option will also be available for any guest who would like to order additional food apart from the fixed meal.

Culinary Experience:

• The culinary team follows Marriott Commitment to clean protocols.
• All the work stations are sanitized every two hours.
• Handwashing is taken very seriously, every 20 minutes for 20 seconds
• All the food materials are procured, processed and prepared with the utmost care and hygiene practices.
• Chefs are also trained under the Local FSSAI up to date guidelines and Marriott International Standards.
• Work counters in the kitchen are segregated to allow for social distancing between the associates working in various sections.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

• Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.
• Mobile Key. Forgo the front desk altogether and go straight to your guest room
• Mobile Dining. Order your private, in-room dining through the app.
• Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

• Breakfast: Yes. Serving at Okra. (Platinum and above elite members)
• Lounge Access: Currently not offering till further notice
• Welcome Gift: Only Elite Bonus points
• Late Check-Out: Yes for eligible Elites as per the entitlements
• Mobile Check-In/Check-Out: Yes for all the members
• Mobile Key: No
• Mobile Dining: No
• Mobile Guest Requests: Yes for all the members