Welcome to Sheraton Grand Krakow

Sheraton Grand Krakow invites to newly renovated interiors

A 5-star experience providing guests with Krakow’s best views. Located at the foot of The Royal Wawel Castle, on the banks of the Wisla River, Sheraton Grand Krakow is steps away from Krakow Cathedral, Main Market Square and Kazimierz district, but also close to the shopping areas and Krakow's conference center. Fully renovated Lobby and Atrium will inspire you and the recently opened Anima Restaurant will deliver extraordinary Italian culinary experience. Sport fans can enjoy live transmissions in our SomePlace Else sports bar. Our famous Roof Top Terrace with amazing views is the best place to enjoy refreshing cocktails. Our 232 airy, fully renovated family guest rooms and suites connect with what you love the most: smart TV with a wide range of channels, in-room dining, High-Speed Internet, and the unique comfort of the Sheraton Signature Sleep Experience bed. Swim laps in our heated indoor pool or workout at our Sheraton Fitness. Our hotel is pet friendly and welcomes pets for a fee.

Sheraton Fitness renavation
From 22 January to 26 March, the hotel's fitness area, swimming pool and sauna will be undergoing refurbishment. During these days, the area will be closed and guests will be offered alternative ways to use the gym, pool and other leisure facilities.

Explore Our Rooms and Suites

Experience where luxury and comfort meet spectacular views as you explore the rooms and suites of our hotel. Take a stroll through the corners of the Sheraton Grand Krakow and discover what we have to offer you thanks to the Virtual 3D Tour.

Club Studio

Rooms & Suites

Premium Rooms

Indulge in an unparalleled level of luxury in our esteemed selection of Premium Rooms and Suites. These accommodations serve as veritable retreats, meticulously crafted to ensure a truly memorable respite. Through an unwavering commitment to intricate detail and an emphasis on spaciousness, these rooms represent a realm of unparalleled comfort.

Grand Deluxe Suite - Bedroom

Luxurious and Spacious

With its spectacular views, Sheraton Grand Krakow offers 232 fully equipped and spacious rooms and suites. All the rooms have been beautifully designed by London-based architect Alex Kravetz and feature residential design flexible for work and leisure.

Royal Wawel Suite - Living room

Inviting Spaces

Experience elevated design throughout the property. Inviting public spaces and landscaping as well as upgraded guest rooms guarantee a memorable guest experience. All the interiors are designed to meet the expectations of both business and leisure guests.

Flowers in the lobby

Tailored Services for Your Meetings

Let Us Help You

Our Team is going beyond to meet your requirements offering the highest quality of services, fine dining in our outlets, advising the best city sights at Concierge desk, serving to our Club Guests at Sheraton Club Lounge, organizing a memorable wedding or successful business meeting for you.

Wisla Ballroom - Gala Setting

Extraordinary Location

Admire the unique location of the hotel, which is also perfect for organizing business meetings. Discover Cracow from its best perspective, enjoying from the windows the Wawel Royal Castle and the Vistula River. The central location guarantees easy access to the most important points in the city.


Sheraton Club Experience

Experience the ultimate in comfort at our Club Lounge. Throughout the day you will find a place for quiet work or relaxation and in the evening you can unwind with a buffet of snacks and selected alcoholic beverages.

Welcoming Sheraton Club spaces
Iconic Tourist Attractions

The Hotel is ideally located on the banks of The Wisła River and at the foot of The Royal Wawel Castle within a walking distance to The Old Town and Kazimierz district with all its iconic tourist attractions. It is the first Sheraton Grand in Poland and joined brand’s new premier tier of hotels being renowned for its enticing destination, distinguished design, excellence in service and guest experiences.

wedding setup at the roof top terrace
Sheraton Grand Weddings in Krakow

Organise your dream wedding in the picturesque surroundings of Wawel and Vistula river. Qualified and experienced staff, exceptional creativity of our Chef and Chief Patisserie and comfortable rooms will ensure the highest level of experience.

Sheraton Grand Krakow

Contact Our Team

Tel | 48-12-662-1000
E-mail | gsc.krakow@sheraton.com

Contact Our Reservation Team

Tel | 48-12-662-1780
E-mail | Reservation.krakow@sheraton.com



Sheraton Grand Krakow

7 Powisle Street, Krakow, Poland, 31-101

Tel: +48 126-621000
Distance From Property: 11.0 KM
Phone Number: +48 12-639 33 01
Visit Website
Airport Shuttle: zł130


Private Car Service:

Limousine/Van Service


Bus Station:

MDA-Małopolskie Dworce Autobusowe S.A. Kraków

Train Station:

Main Railway Station


Plan and Prepare for your Stay

Where the world comes together

lobby, reception

Meet You in the Lobby

Spend time in the Sheraton lobby. We've created spaces to connect in unique and innovative ways.

Learn More
Restaurant Reception

Welcoming Service

With over 85 years of welcoming hospitality, our associates will make you want to come back again.

City View

Global Destinations

Look for Sheraton Hotels in the heart of cities all over the world.

Find a Hotel

Property Details


Fitness Center


Meeting Space

Free Wifi


Room Service

Wake up Calls

Daily Housekeeping

Turndown Service


Mobile Key

Digital Check In

Service Request

Check-in: 3:00 pm

Check-out: 12:00 pm

Minimum Age to Check In: 18

Smoke Free Property

Pet Policy

Pets Welcome.

The room can accommodate one pet with a maximum weight of 17 kg.

Non-Refundable Pet Fee Per Stay: zł215

Non-Refundable Pet Fee Per Night: zł90

Maximum Pet Weight: 17kgs

Maximum Number of Pets in Room: 1

Parking On-Site Parking

Hourly: zł18

Daily: zł120

Electric Car Charging Station
Policies and Payments

Accepts: Cash, Credit Cards

Contactless mobile payments


Concierge desk service

Property has elevators

Languages spoken by staff:
Polish, English

For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +48 126-621000

Accessible Hotel Features

Accessible on-site parking

Property has elevators

Service Animals are Welcome

Van Accessible on-site parking

Accessible Areas with Accessible Routes from Public Entrance

Entrance to On-Site Business Center is Accessible

Entrance to On-Site Fitness Center is Accessible

Main Entrance is Accessible

Meeting Spaces are Accessible

On-Site Restaurants are Accessible

Room and Suites Access through the Interior Corridor

Guest Room Accessibility

Accessible Vanities

Adjustable Height Hand-Held Shower Wand

Alarm Clock Telephone Ringers

Bathtub Grab Rails

Bathtub Seat

Deadbolts on Guest Room and Suites Doors

Electronic Room Key

Guest Room and Suites Doors Self-Closing

Lever Handles on Guest Room Doors

Lowered Deadbolts on Guest Room Doors

Lowered Electrical Outlets

Lowered Night Guards on Guest Room Doors

Lowered Viewports in Guest Room Doors

Mobility accessible rooms

Non-slip Grab Rails in the Bathroom

Roll-in Shower

Room Windows Open

Safety Chains and/or Latches on Guest Doors

Secondary Locks on Room Windows

Toilet Seat at Wheelchair Height - Toilet for Disabled

Viewports in Guest Room and Suites Doors


Breeam Certified

The Green Key Certified


Carbon Footprint: 43.98 kg per room night

Water Footprint: 307.09 liters per room night

Environmental Practices

Guest Room Recycling

Electric car charging

Frequently Asked Questions

The check-in time at Sheraton Grand Krakow is 3:00 pm and the check-out time is 12:00 pm.

The pet policy at Sheraton Grand Krakow is:

Pets Welcome The room can accommodate one pet with a maximum weight of 17 kg. Non-Refundable Pet Fee Per Stay: zł215 Non-Refundable Pet Fee Per Night: zł90 Maximum Pet Weight: 17kgs Maximum Number of Pets in Room: 1

The parking options at Sheraton Grand Krakow are:

On-Site Parking: Hourly: zł18; Daily: zł120 Electric Car Charging Station

The property amenities at Sheraton Grand Krakow are:

Restaurant Fitness Center Spa Meeting Space Free Wifi Laundry Room Service Wake up Calls Daily Housekeeping Turndown Service Kitchenette Mobile Key Digital Check In Service Request

Yes, Sheraton Grand Krakow has free Wi-Fi available to hotel guests.