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Guest room

Frequently Asked Questions

View our frequently asked questions to find out more about the hotel's facilities, transportation and local area.

Hotel Hoppa is a third party shuttle that transfer passengers to a large number of hotels in the Heathrow area in order to reduce the environmental impact of multiple hotel run shuttles.

The Hoppa Bus runs from Terminal 2&3 and Terminal 5 daily.  More information can be found here: https://www.hotelhoppa.co.uk/

To/From Terminal 2&3 - 30 Minutes, from £5.50pp
Bus H2B

To/From Terminal 5 - 30 Minutes, from £5.50pp
 Bus H5B 

We have partnered with WeKnow London to provide guests with private airport shuttle. 
Book your transfer to the airport with WeKnow London who have a fully electric fleet of private hire cars that are sanitised between uses for your safety. You can book through the virtual concierge located on the ground floor, on the right as you enter the hotel. 

Book online

Black cabs/taxis collect passengers from all terminals but be aware of the new £5 pick-up and drop-off charge.

Taxi fares can range depending on traffic and time of day. Black cabs are wheelchair accessible. 

  • To/From Terminal 2&3 - 8 Minutes, £15-£25
  • To/From Terminal 4 - 15 Minutes, £25-£35
  • To/From Terminal 5 - 10 Minutes, £20-£30

London is well known for the famous Red buses and they are the most cost effective way you can get to from the airport to the hotel.

You can purchase an Oyster card from the airport or pay with Contactless card/Apple Pay. This service is accessible for wheelchair users.

Please note, you cannot pay with cash.

From Terminal 4 - 30 Minutes, £1.55

  • Take bus 482 to Heathrow Terminal 5
  • Then change buses and take bus 350 to Duke's Bridge 
  • The hotel is just 5 minutes walk, heading east.

From Terminal 5 - 10 Minutes, £1.55

  • Take bus 350 to Duke's Bridge 
  • The hotel is 5 minutes walk east from the bus stop.

To Terminal 5 - 15 Minutes, £1.55

  • Cross the road outside the hotel to bus stop "Colnbrook By Pass"
  • Take bus 350 to Heathrow Terminal 5

To Terminal 4 - 30 Minutes, £1.55

  • Cross the road outside the hotel to bus stop "Colnbrook By Pass"
  • Take bus 350 to Heathrow Terminal 5
  • Change to bus 490 to Heathrow Terminal 4

You can get live updates from Transport for London's webpage here: https://tfl.gov.uk/modes/buses/live-bus-arrivals

Bikeable Bikes can be rented from outside of the hotel, and you can explore our local area with our local jogging map for route suggestions.

The best motorway connections to reach our hotel are M4 and M25.

We have 200 parking spaces on site and charge £15 per night for parking.

Park and Fly packages can be found here: Park & Fly offer

The train stations nearby are:

West Drayton
Hayes & Harlington 

The closest Underground stations are:

Hatton Cross
Heathrow Terminal 2&3
Heathrow Terminal 5 

Fit to Fly Testing is available at the hotel.

Book your Covid-19 PCR/Antigen/Test to Release test at Sheraton Heathrow Hotel with our partners, Medical & Rescue. 

Contact enquiries@medicalandrescue.co.uk 
Book direct: medicalandrescue.co.uk/medical-testing-screening