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  • WHAT TO EXPECT

Welcome to Aloft London Excel

Thank you for selecting Aloft London Excel for your upcoming stay. We are excited to have you. Take a moment to see what's in store for you during your time on property. Plan and reserve activities now to get the most of your trip!

Commitment To Clean

PREPARE FOR YOUR STAY

Start planning now to maximize your stay once you arrive.

PREMIUM DINING

Enjoy our distinct on-site restaurant and lounge options during your stay.

PLAN YOUR DAY

Get the most out of your stay by exploring all London has to offer.

Taking Care of You. Times like these remind us of the tremendous importance of travel. We are committed to providing you with a safe environment that aligns with expert protocols working to defeat COVID-19.

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.

Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, being respectful of personal choices with regards to social distancing and the wearing of face coverings. We do appreciate your support and understanding.

Taking Care of You
Taking care of you has always been our number one priority, so you can focus on what's most important to you.

As part of Marriott International's family of brands, we have implemented a variety of new protocols and elevated practices, in response to the COVID-19 pandemic and keeping with our high standards of cleanliness and commitment to providing excellent service.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

  • Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.
  • Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocol

To respond to our already high standards around health and cleanliness, we have taken extra precautions to clean and sanitize your room before your arrival. We will continue to provide housekeeping services daily while you are away from the room. If you prefer not to get housekeeping services, please contact our Front Desk team.

Breakfast:

  • Monday - Friday served from Re:Fuel, 7am - 10am
  • Saturday - Sunday served from Docksider restaurant , 7am - 11am

Lunch:

  • Monday - Sunday served at Docksider, 12pm - 2:30pm

Dinner:

  • Monday - Sunday served at Docksider, 5:30pm - 10:30pm

In-Room Dining / Docksider delivers:

  • Served every day from 5:30pm - 10:30pm

WXYZ:

  • Monday to Sunday, Open 5pm - late

Refuel:

  • Open 24/7

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you have departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

  • Breakfast: 7am - 10am (Monday - Sunday & Bank Holidays). Grab and Go breakfast available.
  • Lounge Access: No lounge access available at the hotel.
  • Mobile Check-In/Check-Out: Mobile Check-In is available via the Bonvoy App
  • Mobile Key: Mobile key is available via the Bonvoy App
  • Mobile Dining: Mobile dining is available for order and pick-up via the Bonvoy App
  • Mobile Guest Requests: Mobile requests are available via the Bonvoy App

 

Need Help?

Contact Aloft London Excel for additional hotel concierge recommendations. We look forward to seeing you soon!

+44 20-32030700
One Eastern Gateway, Royal Victoria Dock, London, England, United Kingdom, E16 1FR