WHAT TO EXPECT

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.

Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you’re in public areas of the hotel. We do appreciate your support and understanding.

• Signage throughout our hotel will remind guests to maintain social distancing with revised seating capacities in our restaurants, fitness and spa areas in accordance with government guidance.
• Hand sanitiser stations are available in high-traffic areas.
• QR Code enabled menus and contactless payment systems in-place at restaurants.
• Partitions have been installed at front desks.
• Luggage assistance is available on request. All bags will be disinfected before being delivered to your room.
• Face masks are required to be worn in hotel public areas.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided hand sanitizing stations in high traffic areas.

Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.

Room Amenities:

• Minibars - Sanitised and sealed and will be available only upon request.
• Literature including Magazines, Books has been removed from rooms.
• Coffee machines & Kettles - Sanitised for your safety. Contactless coffee delivery available upon request.
• Disinfectant wipes provided in rooms, face masks available on request.
• Every guest room is thoroughly cleaned and disinfected prior to your arrival.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide housekeeping cleaning services after your third night with us and while you are away from the room. If you’d like to receive additional daily cleaning, simply let our team know and we will gladly take care of it.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

Fitness Center: Open, reduced capacity, advance booking required. Time limit may be in place at peak times to enable enhanced cleaning protocols. Face masks provided.
Swimming Pool: Currently not operational
Spa: Open, advance booking required. Check website for opening times.

We have revised service across our Restaurants and Bars so check the website for the latest opening times. Digital menus are available in all areas.

We strongly recommend advance booking, use of contactless payments or credit/debit card payments.

In-room dining will be available in our guest rooms from our restaurants.

Seasonal Tastes:
Breakfast

• 6:30am to 10:30am (Monday-Friday)
• 6:30am to 11:00am (Saturday and Sunday)

Lunch and Dinner

• 11am to 8pm (as per government guidelines)

MKC-Madras Kitchen Company:

• 11:am to 8pm (as per government guidelines)

Willows: Bar

• 11:am to 8pm (as per government guidelines)

Sunset Grill: Currently not operational

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

• Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you have departed.
• Mobile Key: Forgo the front desk altogether and go straight to your guest room.
• Mobile Dining: Order your private, in-room dining through the app.
• Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

• Breakfast: Platinum, Titanium and Ambassador (also based on rates)
• Lounge Access: Platinum, Titanium and Ambassador
• Welcome Gift: Platinum, Titanium and Ambassador
• Late Check-Out: Gold: Till 2PM and Platinum, Titanium and Ambassador till 4PM
• Mobile Check-In/Check-Out: All Tiers
• Mobile Key: NA
• Mobile Dining: All Tiers
• Mobile Guest Requests: All Tiers