Welcome to JW Marriott Hotel Mexico City Polanco

Experience refined luxury at our hotel in Mexico City

JW Marriott Hotel Mexico City flawlessly blends modern style and substance inspired by the historic Polanco neighborhood in which we are located. Our luxury hotel showcases 314 recently renovated, pet friendly rooms and have recently revealed new arrival experience in lobby area, one new Mexican and Latinamerican restaurant, Bar and mezcal room. Relax by our outdoor pool and soak up the Mexico City sunshine as you take in marvelous views of the Polanco district. Our health club features organic, vegan spa treatments and a fitness area. Whether you are hosting a meeting or a celebration in Mexico our renovated event venues provide the most elegant setting. A helipad is available less than a mile away, and transportation to and from the helipad is offered as a courtesy for hotel guests. We are also proud to hold the Queer Destinations Committed distinction. Authentic hospitality awaits at JW Marriott Hotel Mexico City.

Be part of the Evolution In Motion.
Get ready to be awe-inspired as we embark on a journey to redefine luxury at JW Marriott Hotel Mexico City. Our renovations are set to bring you an elevated experience like never before.
Learn More

Rooms & Suites

Our renovated rooms are a haven designed to let you focus on feeling whole.

Explore Polanco

Nestled in the heart of this exclusive business and entertainment area in Mexico City, our upscale hotel boasts easy access to Masaryk Avenue, Museums and the world’s recognized restaurants and bars at walking distance.

City View

Serene Spaces

Recreation & Fitness

Whether a soothing guest room or a tranquil terrace, enjoy mindful spaces designed to inspire focus and revitalize spirit.

Outdoor Pool Deck

Executive Lounge

Discover a haven of well-being at our executive lounge. Elevate your stay as we curate a space that pampers the senses, offering a sanctuary for relaxation, connection, and rejuvenation.

Meetings

BRAND NEW ELEGANT MEETING SPACES

The beautiful Chapultepec Ballroom with private Terrace along with the additional 4 meeting rooms at 1st floor are the perfect scenario to host business meetings or special celebrations up to 290 attendees.

Ballroom

Transportation to Helipad

For those who seek a unique way of moving in the city, we provide transportation to Helipad available for our guests less than a mile away. Transportation from and to Helipad as a courtesy for hotels guests.

City View
Be Mindful & Present
Serenity Terrace Deck

Serene Spaces

Whether a soothing guest room or a tranquil terrace, enjoy mindful spaces designed to inspire focus and revitalize spirit.

Serenity Terrace Deck

Holistic Wellness

Many paths to well-being. There is no right or wrong in being well. Organic Spa allows a moment to make a pause.

OUR LOCATION

GETTING HERE

JW Marriott Hotel Mexico City Polanco

Andres Bello 29, Polanco, Mexico City, Mexico, 11560

Tel: +52 55-59-99 0000
Distance from Property: 17.0 KM
Phone Number: +52 55-2482 2424
Visit Website
Alternate Airport Transportation

Hotel Car Service; fee: 125 USD (one way) ;reservation required

Distance from Property: 55.2 KM
Phone Number: +52 722-279 2800
Visit Website
Alternate Airport Transportation

Hotel Car Service; fee: 185 USD (one way) ;scheduled

On-Property

Private Car Service

Limousine/Van Service

Nearby

Bus Station

Terminal Central de Autobuses del Norte
Terminal Central de Autobuses del Poniente (Observatorio)

Subway Station

Auditorio

Property Details

Restaurant

Spa

Fitness Center

Outdoor Pool

24 Hour Room Service

Daily Housekeeping

Meeting Space

Dry Cleaning Service

Room Service

Wake up Calls

Free Wifi

Mobile Key

Digital Check In

Service Request

Check-in: 3:00 pm

Check-out: 12:00 pm

Minimum Age to Check In: 18

Smoke Free Property

Pet Policy

Pets Welcome.

Domestic Pets: Dogs, Cats, Birds and Fish Authorized by local authorities.

Maximum Pet Weight: 8.0kgs

Maximum Number of Pets in Room: 1

Parking On-Site Parking

Hourly: $5.00

Daily: $25.00

Weekly: $0.00

Policies and Payments

Accepts: Credit Cards

Contactless mobile payments

Services

Concierge desk service

Property has elevators

Languages spoken by staff:
English, Spanish

For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +52 55-59-99 0000

Accessible Hotel Features

Accessible on-site parking

Property has elevators

Service Animals are Welcome

Accessible Areas with Accessible Routes from Public Entrance

Accessible Entrance to On-Site Pool

Entrance to On-Site Business Center is Accessible

Entrance to On-Site Fitness Center is Accessible

Entrance to On-Site Spa is Accessible

Main Entrance is Accessible

Meeting Spaces are Accessible

On-Site Restaurants are Accessible

Room and Suites Access through the Interior Corridor

Guest Room Accessibility

Adjustable Height Hand-Held Shower Wand

Alarm Clock Telephone Ringers

Bathtub Grab Rails

Deadbolts on Guest Room and Suites Doors

Electronic Room Key

Guest Room and Suites Doors Self-Closing

Lever Handles on Guest Room Doors

Lowered Electrical Outlets

Lowered Viewports in Guest Room Doors

Mobility accessible rooms

Non-slip Grab Rails in the Bathroom

Roll-in Shower

Safety Chains and/or Latches on Guest Doors

Toilet Seat at Wheelchair Height - Toilet for Disabled

Transfer Showers in Guest Rooms

Viewports in Guest Room and Suites Doors

Certifications

TripAdvisor GreenLeaders Certified

Footprints

Carbon Footprint: 39.57 kg per room night

Water Footprint: 785.67 liters per room night

Environmental Practices

Guest Room Recycling

Frequently Asked Questions

The check-in time at JW Marriott Hotel Mexico City Polanco is 3:00 pm and the check-out time is 12:00 pm.

The pet policy at JW Marriott Hotel Mexico City Polanco is:

Pets Welcome Domestic Pets: Dogs, Cats, Birds and Fish Authorized by local authorities. Maximum Pet Weight: 8.0kgs Maximum Number of Pets in Room: 1

The parking options at JW Marriott Hotel Mexico City Polanco are:

On-Site Parking: Hourly: $5.00; Daily: $25.00; Weekly: $0.00

The property amenities at JW Marriott Hotel Mexico City Polanco are:

Restaurant Spa Fitness Center Outdoor Pool 24 Hour Room Service Daily Housekeeping Meeting Space Dry Cleaning Service Room Service Wake up Calls Free Wifi Mobile Key Digital Check In Service Request

Yes, JW Marriott Hotel Mexico City Polanco has free Wi-Fi available to hotel guests.