Welcome to The St. Regis Mexico City
Discerning expertise in our family hotel in Mexico City
Standing proudly along tree-lined Paseo de la Reforma, The St. Regis Mexico City is a sanctuary in one of the most exciting destinations in the world. Soaring 31 stories above the city bustle, this family-friendly hotel in Mexico City escorts elegance into the modern era, elevating an otherwise typical hotel experience to a higher standard that reflects the evolution of this world-famous metropolis. Anticipate refined spaces with nods to the rich local culture of Mexico City, meticulously crafted and brought to life by renowned butler services. Rest in the privacy of impeccably appointed, pet-friendly hotel accommodations, each providing plush bedding, immaculate marble bathrooms and floor-to-ceiling windows. Choose from seven dining experiences with a variety of cuisines at our Colonia Cuauhtémoc hotel. Luxuriate with restorative treatments at Remède Spa or lounge by an indoor pool with awe-inspiring views of the city skyline. The St. Regis Mexico City helps you transform and makes every day extraordinary.
Exquisitely Designed Suites
With a precise attention to detail, The St. Regis Suite provides an inviting environment designed to deliver the utmost in style and comfort. Take in the spectacular Mexico City views from these immersive spaces – and allow every expectation to be exceeded.
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Rooms & Suites
La Table Krug
A masterclass of French fine dining. La Table Krug is an extraordinary eight-course dining experience prepared by our very own Chef de Cuisine. With our Krug champagne in hand, make a toast to Mexico City in our Colonia Cuauhtémoc French restaurant.
Diana Restaurant
Diana Restaurant is aptly named for its iconic views of the fountain of Diana the Huntress. Guests at our Colonia Cuauhtémoc hotel restaurant can indulge in traditional Mexican cuisine infused with modern flair and prepared with fresh, local ingredients.
King Cole Bar
Sultry King Cole Bar is a descendant of its famous namesake in New York City. Sip artfully crafted cocktails in a lounge with plush velvet seats illuminated by candlelight. Our Colonia Cuauhtémoc hotel bar radiates sophistication.
Private Dining
For those craving privacy during their stay in Mexico City, we offer 24-hour in-room dining. Savor exceptional restaurant fare in the discretion of your own room or in one of the hotel's intimate locations.
Sushi Tatsugoro
Sushi Tatsugoro offers a captivating culinary journey through the art of Japanese, Omakase cuisine. Known for its masterfully crafted sushi and authentic flavors, the restaurant invites guests to indulge in an exquisite dining experience.
The St. Regis Mexico City
Surrounded by emblematic landmarks, prominent museums, exclusive art galleries and boutiques, and overlooking the historic Paseo de la Reforma, The St. Regis Mexico City is located at the best address for business commitments and leisure pursuits alike.
Take a Virtual Tour
You can virtually explore our exquisite hotel and experience full 360 degree and 3D images of our Atrium, restaurants, and terraces.
Elevate Your Stay
Whether you're celebrating a special occasion or simply seeking a remarkable getaway, we invite you to elevate your stay with our exclusive helicopter service and rediscover the city in a truly exceptional way.
Remède Spa
Embrace unparalleled relaxation at Remède Spa, where a calming ambience, elegant design and expertly administered treatments and therapies offer a unique journey to replenishment and tranquility. Offering magnificent Mexico City views, this oasis has been designed to provide a deeply personalized experience.
Fitness Center
The Fitness Center offers state-of-the-art equipment featuring personal television screens and mobile docking stations. Additional facilities are available at the adjacent Wellness Center, including a sauna, swimming pool and Jacuzzis with stunning skyline panoramas.
Children’s Club
Nestled on the 15th floor, our Children’s Club fosters fun and enrichment for our youngest guests. Here, children ages five through eleven can delight in special activities on Fridays, Saturdays and Sundays. Whether captivated by art projects or video games, each child finds something fun to do in the hotel's children´s club located on the 15th floor—an inviting setting, complete with city views. As part of the exclusive St. Regis Family, it offers story time, movies, and board games upon request.
Glamping
When travelling with kids, The St. Regis Mexico City has an In-Suite Glamping for our Little luminaires to camp on our urban oasis. Contact St. Regis Butler Service at your convenience to request baby wipes, diapers & cribs.
Candy Trolley
From Friday to Sunday, a candy trolley strolls the lobby and terrace for the young—and the young at heart— to fill a candy or popcorn bag with the sweets of their choice. This new family tradition invites our guests to discover a variety of delightful local sweets.
Rituals
Discover unique amenities for children, from delectable treats and enchanting keepsakes inspired by Mexico City’s unique attributes, to child-sized robes, slippers and a step stool for the little ones.
Special Requests
St. Regis is dedicated to providing families with the necessary amenities to ensure a relaxed, effortless stay. Contact St. Regis Butler Service at your convenience to request baby wipes, diapers (on request, with additional charge), cribs and roll-away beds.
Dining
Indulge in a variety of refined yet relaxed dining options, with menus that cater to children and accept special requests. Private dining is also available in-room 24 hours a day and features a family-friendly menu. During the weekend, don't miss the Family Traditions Candy Trolley at the main Atrium, 3rd floor, from 9 a.m. to 6 p.m. and the Children Buffet station at Sunday Brunch, served at Diana restaurant.
Babysitting
The Concierge can offer a list of qualified local agencies that can provide expert care for your children in the convenience of your guest room. For inquiries, please contact the Concierge desk 24 hours before the required, located in 3rd floor.
Always Available
From an impeccably pressed wardrobe to a thoughtful, last-minute gift for a loved one, no request is too small or unattainable – no matter the time. Butler Service is available at any hour, day or night.
What time is the check-in and check-out time?
Check-in is at 3 PM and check-out is at 12 PM.
Do you accommodate early check-in/late check-out?
We can only guarantee early check-ins for rooms reserved the prior night at the full rate. However, we will do our best to accommodate early Check in or late Check out subject to availability.
What is the Mexico City tax?
City tax of 3.5% is payable by all guests at check-out.
What is the hotel voltage?
Hotel voltage is 110 V. Please make sure to check the voltage of your equipment before usage.
Do you provide adaptors or converters?
No converters are available. Please contact the concierge desk if you should need any, you can also buy adapters at the Boutique located in Motor Lobby.
Do you have safe deposit boxes?
For your convenience there is an electronic safe box in all rooms, with a personal digit code. Safe deposit box is at your disposal also at front desk.
Do you have a business center?
A business center is at your complete disposal 24 hours a day, 7 days a week on first, located in 3rd floor.
How much does Internet cost?
The entire hotel is equipped with complimentary High Speed Wi-Fi access for all our guests.
Which payment methods does the Hotel accept?
We accept Visa, Mastercard, AMEX and Dinners Club. we remind you that we cannot accept payments in cash for amounts greater than or equal to $50,000 MXN pesos. We cannot accept cash payments in foreign currency.
Can I pay for a hotel room for someone else?
Certainly, at least 7 days prior to arrival you can pay for someone else using the CC. Please contact reservations.mexicocity2@stregishotels.com
How much will be charged for an extra person?
Maximum occupancy per room is 2 persons. 3 Guests are welcome in for an Extra person charge of $75.00 USD + taxes (an extra bed can be placed in the room on request).
The extra person charge applies also if third person sleeps in existing bed (king or twin).
4 people in a room are not allowed even if a SNA has been confirmed and a second room shall be booked.
Extra person fee does not apply for children under 12 sharing bed in all rooms and Suites.
Does the hotel provide cribs?
Cribs are complimentary and are provided upon request.
Hotel provide blankets, bumpers, pillows upon signed waiver.
Do you have hairdryer?
All rooms are equipped with hairdryers.
Do all your rooms have air conditioning?
All rooms are equipped with air conditioning.
Do you provide guest with boiler, coffee makers or iron boards?
All rooms are equipped with Coffee Makers. Upon request we can provide water boiler and Iron boards.
Are pets allowed and at what costs?
The hotel is delighted to welcome pets to the property. We allow one dog (8kg) per room and the charge is $100 USD + taxes per stay and $25 USD + tax for daily cleaning service.
Does the hotel provide parking and how much does it cost?
Hotel offers parking spaces inside the hotel valet service at the garage close to the hotel.
Cost starts from $200 MXN pesos per night.
What are the laundry service hours?
Laundry is available to all guest from Monday to Sunday 24/7.
Does your hotel have a fitness center/Spa/pool?
Our hotel is equipped with a Fitness Center and Spa facilities.
Currently our spa and fitness center are temporarily closed.
What are breakfast hours and costs?
Breakfast a la carte is available at Diana Restaurant from 6:30 am to 11:30 am.
How many dining possibilities does the hotel offer?
The St. Regis Mexico City features seven dining options inside the hotel with different gastronomic concepts.
How do I get to the hotel from the airport?
Driving directions
Take Av. Rio Consulado to Cto. Interior in Pensador Mexicano. Head northeast on Calle Sonora/Capitán Carlos León. Continue on Cto. Interior. Take Paseo de las Jacarandas and Cto. Interior Instituto Técnico Industrial to Cto. Interior Melchor Ocampo in Verónica Anzúres. Take exit 18 from Cto. Interior Melchor Ocampo. Follow Cto. Interior Melchor Ocampo and Río Misisipi/Eje 3 Pte to Río Atoyac in Cuauhtémoc.
Do you offer a private transfer service?
The St. Regis Mexico City will gladly arrange a private car transfer from/to the hotel. For more information and pricing options, please contact our concierge at Concierge.srmexicocity@stregis.com
St. Regis Rituals
Every St. Regis Offers its own interpretation of each tradition, allowing guests to gather and socialize. Enjoy each one of our Rituals while you stay with us.
Bloody Mary – Sangrita María
The Barman Fernand Petiot arrived at the King Cole Bar, New York from Paris with the original recipe of the Bloody Mary; Vodka and tomato juice. Time after time, the cocktail became the signature of the brand. Each St Regis from all around the world has its own recipe. Enjoy our Sangrita María ritual at our new oasis, Bloom Garden.
Sabrage
Dating back to the battles of Napoleon Bonaparte, who famously opened champagne with his saber in both victory and defeat, the art of sabrage is the signature ceremony of the St. Regis Evening Rituals series. This spectacular ritual consists in uncorking a bottle of champagne with our distinguish guests. The uncorking is done by the Head Butler or the Maitre d’Hotel. It is carried out in a very special way, since the mouth of the bottle is cut by a sword, it must be clean and precise. Enjoy the sabrage at your room, Diana Restaurant or Bloom Garden.
Ritual Afternoon Tea
Each St. Regis offers its own interpretation of this extraordinary tradition. This ritual allows guests and clients to take the tea while trying to distinguish all their subtle aromas. Tea ritual gives our guests a unique experience in Mexico City that will awaken their senses. Enjoy it at our Diana Restaurant or Bloom Garden. Our recommendation: make a previous reservation with our concierge.
Celebrate Your Wedding at the St. Regis Mexico City
Celabrate your dream wedding in the enchanting setting of The St. Regis Mexico City, where timeless elegance and unparalleled luxury converge. With exquisite venues, impeccable service, and attention to every detail, The St. Regis offers a truly unforgettable experience, ensuring that your special day becomes a cherished memory.
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2019
U.S. News & World Report-Best Hotels in Mexico
U.S. News & World Report- Best Hotels in Mexico City & Central Mexico
GayTravel- Hotel, Luxury: The St. Regis Mexico City
Spas of America - Reméde Spa in Top 100 Spas of 2019
Travel + Leisure- Best Hotel, Business Travel category
Travel + Leisure - Mexico’s Top City Hotel
AAA- AAA Five Diamond Hotel
World Travel Awards - Mexico’s Leading Hotel in 2019
2021
U.S. News
Sharecaire VERIFED with Forbes Travel Guide
Tripadvior Travler’s Choice
World Travel Awards
2022
U.S. News
Five Diamonds by AAA
Travel + Leisure “ Top 500 Hotels of the Year”
Forbes Travel Guide
GETTING HERE
The St. Regis Mexico City
Paseo de la Reforma 439, Colonia Cuauhtemoc, Mexico City, Distrito Federal, Mexico, 06500
Private Car Service
Private Car Service: Sedan or SUV *Consult pick up and drop off fee
On-Property
Private Car Service
Limousine/Van Service
Nearby
Bus Station
TERMINAL DE AUTOBUSES DEL NORTETERMINAL DE AUTOBUSES Poniente
TERMINAL DE AUTOBUSES DEL SUR
Subway Station
Metro Chapultepec
Metro Sevilla
Property Details
24 Hour Room Service
Turndown Service
Bicycle Rental:$10
Game Room
Convenience Store
Laundry
Room Service
Wake up Calls
Service Request
Check-in: 3:00 pm
Check-out: 12:00 pm
Minimum Age to Check In: 18
Smoke Free Property
Pets Welcome.
Pets cannnot be at public areas. 100 usd per stay plus 25 usd per night
Maximum Pet Weight: 8kgs
Maximum Number of Pets in Room: 2
Hourly: $5
Daily: $25
Weekly: $15
PerStay: $10
Daily: $15
Per Stay 10 dollars per day
Accepts: Cash, Credit Cards
Contactless mobile payments
Concierge desk service
Property has elevators
Languages spoken by staff:
Spanish, English, French
For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +52 55-52281818
Accessible on-site parking
Property has elevators
Self Operating lift or a sloped entry in hotel swimming pools
Service Animals are Welcome
Van Accessible on-site parking
Accessible Entrance to On-Site Pool
Entrance to On-Site Business Center is Accessible
Entrance to On-Site Fitness Center is Accessible
Entrance to On-Site Spa is Accessible
Main Entrance is Accessible
Meeting Spaces are Accessible
On-Site Restaurants are Accessible
Room and Suites Access through the Interior Corridor
Accessible Vanities
Adjustable Height Hand-Held Shower Wand
Alarm Clock Telephone Ringers
Bathtub Grab Rails
Bathtub Seat
Closed Caption TV
Deadbolts on Guest Room and Suites Doors
Electronic Room Key
Guest Room and Suites Doors Self-Closing
Lever Handles on Guest Room Doors
Lowered Deadbolts on Guest Room Doors
Lowered Electrical Outlets
Lowered Night Guards on Guest Room Doors
Lowered Viewports in Guest Room Doors
Mobility accessible rooms
Roll-in Shower
Safety Chains and/or Latches on Guest Doors
TTY/TTD Compatible
Toilet Seat at Wheelchair Height - Toilet for Disabled
Transfer Showers in Guest Rooms
Viewports in Guest Room and Suites Doors
Carbon Footprint: 52.65 kg per room night
Water Footprint: 324.02 liters per room night
Electric car charging
The check-in time at The St. Regis Mexico City is 3:00 pm and the check-out time is 12:00 pm.
The pet policy at The St. Regis Mexico City is:
Pets Welcome
Pets cannnot be at public areas. 100 usd per stay plus 25 usd per night
Maximum Pet Weight: 8kgs
Maximum Number of Pets in Room: 2
The parking options at The St. Regis Mexico City are:
On-Site Parking
Valet: Daily: $15
Electric Car Charging Station
Per Stay 10 dollars per day
The property amenities at The St. Regis Mexico City are:
Restaurant
Spa
Fitness Center
Indoor Pool
Hot Tub
24 Hour Room Service
Turndown Service
Meeting Space
Bicycle Rental:$10
Game Room
Convenience Store
Laundry
Activities for Kids
Room Service
Wake up Calls
Service Request
Yes, The St. Regis Mexico City has free Wi-Fi available to hotel guests.
