Welcome to The St. Regis Mexico City

Discerning expertise in our family hotel in Mexico City

Standing proudly along tree-lined Paseo de la Reforma, The St. Regis Mexico City is a sanctuary in one of the most exciting destinations in the world. Soaring 31 stories above the city bustle, this family-friendly hotel in Mexico City escorts elegance into the modern era, elevating an otherwise typical hotel experience to a higher standard that reflects the evolution of this world-famous metropolis. Anticipate refined spaces with nods to the rich local culture of Mexico City, meticulously crafted and brought to life by renowned butler services. Rest in the privacy of impeccably appointed, pet-friendly hotel accommodations, each providing plush bedding, immaculate marble bathrooms and floor-to-ceiling windows. Choose from seven dining experiences with a variety of cuisines at our Colonia Cuauhtémoc hotel. Luxuriate with restorative treatments at Remede Spa or lounge by an indoor pool with awe-inspiring views of the city skyline. The St. Regis Mexico City helps you transform and makes every day extraordinary.

Rooms & Suites

Exceptional Restaurants & Bars

The acclaimed dining concepts at The St. Regis Mexico City seamlessly combine an engaging atmosphere with superb, chef-driven cuisine. Experience the incredible service and inspired menus of some of the best restaurants in Mexico City.

The Best Address

The St. Regis Mexico City

Surrounded by emblematic landmarks, prominent museums, exclusive art galleries and boutiques, and overlooking the historic Paseo de la Reforma, The St. Regis Mexico City is located at the best address for business commitments and leisure pursuits alike.

St. Regis building view

Take a Virtual Tour

You can virtually explore our exquisite hotel and experience full 360 degree and 3D images of our Atrium, restaurants, and terraces.

View of the Diana statue

Special Amenities

Elevate Your Stay

Whether you're celebrating a special occasion or simply seeking a remarkable getaway, we invite you to elevate your stay with our exclusive helicopter service and rediscover the city in a truly exceptional way.

Remède Spa

Embrace unparalleled relaxation at Remède Spa, where a calming ambience, elegant design and expertly administered treatments and therapies offer a unique journey to replenishment and tranquility. Offering magnificent Mexico City views, this oasis has been designed to provide a deeply personalized experience.

Remede Spa

Fitness Center

The Fitness Center offers state-of-the-art equipment featuring personal television screens and mobile docking stations. Additional facilities are available at the adjacent Wellness Center, including a sauna, swimming pool and Jacuzzis with stunning skyline panoramas.

Fitness Center

Family Traditions

During the weekend, the hotel is transformed into a wonderland for families of all ages, with exquisite activities and services available for all guests.

Enriching Experiences

Children’s Club

Nestled on the 15th floor, our Children’s Club fosters fun and enrichment for our youngest guests. Here, children ages five through eleven can delight in special activities on Fridays, Saturdays and Sundays. Whether captivated by art projects or video games, each child finds something fun to do in the hotel's children´s club located on the 15th floor—an inviting setting, complete with city views. As part of the exclusive St. Regis Family, it offers story time, movies, and board games upon request.

Childrens Club
Family Traditions


When travelling with kids, The St. Regis Mexico City has an In-Suite Glamping for our Little luminaires to camp on our urban oasis. Contact St. Regis Butler Service at your convenience to request baby wipes, diapers & cribs.

Family Traditions

Candy Trolley

From Friday to Sunday, a candy trolley strolls the lobby and terrace for the young—and the young at heart— to fill a candy or popcorn bag with the sweets of their choice. This new family tradition invites our guests to discover a variety of delightful local sweets.

Family Amenities and Services


Discover unique amenities for children, from delectable treats and enchanting keepsakes inspired by Mexico City’s unique attributes, to child-sized robes, slippers and a step stool for the little ones.

Special Requests

St. Regis is dedicated to providing families with the necessary amenities to ensure a relaxed, effortless stay. Contact St. Regis Butler Service at your convenience to request baby wipes, diapers (on request, with additional charge), cribs and roll-away beds.


Indulge in a variety of refined yet relaxed dining options, with menus that cater to children and accept special requests. Private dining is also available in-room 24 hours a day and features a family-friendly menu. During the weekend, don't miss the Family Traditions Candy Trolley at the main Atrium, 3rd floor, from 9 a.m. to 6 p.m. and the Children Buffet station at Sunday Brunch, served at Diana restaurant.


The Concierge can offer a list of qualified local agencies that can provide expert care for your children in the convenience of your guest room. For inquiries, please contact the Concierge desk 24 hours before the required, located in 3rd floor.

St. Regis Butler Service & Concierge

Discreet, personalized attention is the hallmark of our celebrated St. Regis Butler Service, offered 24 hours a day – even remotely, through our eButler offering. Signature benefits include packing and unpacking, garment pressing and beverage service.

Always Available

From an impeccably pressed wardrobe to a thoughtful, last-minute gift for a loved one, no request is too small or unattainable – no matter the time. Butler Service is available at any hour, day or night.

Torre Libertad
Frequently Asked Questions

What time is the check-in and check-out time?

Check-in is at 3 PM and check-out is at 12 PM.

Do you accommodate early check-in/late check-out?

We can only guarantee early check-ins for rooms reserved the prior night at the full rate. However, we will do our best to accommodate early Check in or late Check out subject to availability.

What is the Mexico City tax?

City tax of 3.5% is payable by all guests at check-out.

What is the hotel voltage?

Hotel voltage is 110 V. Please make sure to check the voltage of your equipment before usage.

Do you provide adaptors or converters?

No converters are available. Please contact the concierge desk if you should need any, you can also buy adapters at the Boutique located in Motor Lobby.

Do you have safe deposit boxes?

For your convenience there is an electronic safe box in all rooms, with a personal digit code. Safe deposit box is at your disposal also at front desk.

Do you have a business center?

A business center is at your complete disposal 24 hours a day, 7 days a week on first, located in 3rd floor.

How much does Internet cost?

The entire hotel is equipped with complimentary High Speed Wi-Fi access for all our guests.

Which payment methods does the Hotel accept?

We accept Visa, Mastercard, AMEX and Dinners Club. we remind you that we cannot accept payments in cash for amounts greater than or equal to $50,000 MXN pesos. We cannot accept cash payments in foreign currency.

Can I pay for a hotel room for someone else?

Certainly, at least 7 days prior to arrival you can pay for someone else using the CC.  Please contact reservations.mexicocity2@stregishotels.com

How much will be charged for an extra person?

Maximum occupancy per room is 2 persons. 3 Guests are welcome in for an Extra person charge of $75.00 USD + taxes (an extra bed can be placed in the room on request).

The extra person charge applies also if third person sleeps in existing bed (king or twin).

4 people in a room are not allowed even if a SNA has been confirmed and a second room shall be booked.

Extra person fee does not apply for children under 12 sharing bed in all rooms and Suites.

Does the hotel provide cribs?

Cribs are complimentary and are provided upon request.

Hotel provide blankets, bumpers, pillows upon signed waiver.

Do you have hairdryer?

All rooms are equipped with hairdryers.

Do all your rooms have air conditioning?

All rooms are equipped with air conditioning.

Do you provide guest with boiler, coffee makers or iron boards?

All rooms are equipped with Coffee Makers. Upon request we can provide water boiler and Iron boards.

Are pets allowed and at what costs?

The hotel is delighted to welcome pets to the property. We allow one dog (8kg) per room and the charge is $100 USD + taxes per stay and $25 USD + tax for daily cleaning service.

Does the hotel provide parking and how much does it cost?

Hotel offers parking spaces inside the hotel valet service at the garage close to the hotel.

Cost starts from $200 MXN pesos per night.

What are the laundry service hours?

Laundry is available to all guest from Monday to Sunday 24/7.

Does your hotel have a fitness center/Spa/pool?

Our hotel is equipped with a Fitness Center and Spa facilities.

Currently our spa and fitness center are temporarily closed.

What are breakfast hours and costs?

Breakfast a la carte is available at Diana Restaurant from 6:30 am to 11:30 am.

How many dining possibilities does the hotel offer?

The St. Regis Mexico City features seven dining options inside the hotel with different gastronomic concepts.

How do I get to the hotel from the airport?

Driving directions

Take Av. Rio Consulado to Cto. Interior in Pensador Mexicano. Head northeast on Calle Sonora/Capitán Carlos León. Continue on Cto. Interior. Take Paseo de las Jacarandas and Cto. Interior Instituto Técnico Industrial to Cto. Interior Melchor Ocampo in Verónica Anzúres. Take exit 18 from Cto. Interior Melchor Ocampo. Follow Cto. Interior Melchor Ocampo and Río Misisipi/Eje 3 Pte to Río Atoyac in Cuauhtémoc.

Do you offer a private transfer service?

The St. Regis Mexico City will gladly arrange a private car transfer from/to the hotel. For more information and pricing options, please contact our concierge at Concierge.srmexicocity@stregis.com

Bloody Mary – Sangrita María

The Barman Fernand Petiot arrived at the King Cole Bar, New York from Paris with the original recipe of the Bloody Mary; Vodka and tomato juice. Time after time, the cocktail became the signature of the brand. Each St Regis from all around the world has its own recipe. Enjoy our Sangrita María ritual at our new oasis, Bloom Garden.

Bartender serving a cocktail


Dating back to the battles of Napoleon Bonaparte, who famously opened champagne with his saber in both victory and defeat, the art of sabrage is the signature ceremony of the St. Regis Evening Rituals series. This spectacular ritual consists in uncorking a bottle of champagne with our distinguish guests. The uncorking is done by the Head Butler or the Maitre d’Hotel. It is carried out in a very special way, since the mouth of the bottle is cut by a sword, it must be clean and precise. Enjoy the sabrage at your room, Diana Restaurant or Bloom Garden.

Food & Beverage

Ritual Afternoon Tea

Each St. Regis offers its own interpretation of this extraordinary tradition. This ritual allows guests and clients to take the tea while trying to distinguish all their subtle aromas. Tea ritual gives our guests a unique experience in Mexico City that will awaken their senses. Enjoy it at our Diana Restaurant or Bloom Garden. Our recommendation: make a previous reservation with our concierge.


U.S. News & World Report-Best Hotels in Mexico

U.S. News & World Report- Best Hotels in Mexico City & Central Mexico

GayTravel- Hotel, Luxury: The St. Regis Mexico City

Spas of America - Reméde Spa in Top 100 Spas of 2019

Travel + Leisure- Best Hotel, Business Travel category

Travel + Leisure - Mexico’s Top City Hotel

AAA- AAA Five Diamond Hotel

World Travel Awards - Mexico’s Leading Hotel in 2019


U.S. News ​

Sharecaire VERIFED with Forbes Travel Guide ​

Tripadvior Travler’s Choice​

World Travel Awards 


U.S. News ​

Five Diamonds by AAA​

Travel + Leisure “ Top 500 Hotels of the Year”​

Forbes Travel Guide 



The St. Regis Mexico City

Paseo de la Reforma 439, Colonia Cuauhtemoc, Mexico City, Distrito Federal, Mexico, 06500

Tel: +52 55-52281818
Distance from Property: 14.1 KM
Visit Website
Alternate Airport Transportation

Private Car Service; fee: 126.5 USD (one way) ;reservation required

Distance from Property: 55.7 KM
Phone Number: +52 55-24822400
Visit Website
Alternate Airport Transportation

Private Car Service: Sedan or SUV *Consult pick up and drop off fee; fee: 170 USD (one way) ;reservation required


Private Car Service

Limousine/Van Service


Bus Station



Subway Station

Metro Chapultepec

Metro Sevilla

Property Details




Fitness Center

Indoor Pool

Hot Tub

24 Hour Room Service

Turndown Service

Meeting Space

Bicycle Rental:$10

Game Room

Convenience Store


Activities for Kids

Room Service

Wake up Calls

Free Wifi

Mobile Key

Digital Check In

Service Request

Check-in: 3:00 pm

Check-out: 12:00 pm

Minimum Age to Check In: 18

Smoke Free Property

Pet Policy

Pets Welcome.

Pets cannnot be at public areas. 100 usd per stay plus 25 usd per night

Maximum Pet Weight: 8kgs

Maximum Number of Pets in Room: 2

Parking On-Site Parking

Hourly: $5

Daily: $25

Weekly: $15

PerStay: $10


Daily: $15

Electric Car Charging Station
Additional Parking Information

Per Stay 10 dollars per day

Policies and Payments

Accepts: Cash, Credit Cards

Contactless mobile payments


Concierge desk service

Property has elevators

Languages spoken by staff:
Spanish, English, French

For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +52 55-52281818

Accessible Hotel Features

Accessible on-site parking

Property has elevators

Self Operating lift or a sloped entry in hotel swimming pools

Service Animals are Welcome

Van Accessible on-site parking

Accessible Areas with Accessible Routes from Public Entrance

Accessible Entrance to On-Site Pool

Entrance to On-Site Business Center is Accessible

Entrance to On-Site Fitness Center is Accessible

Entrance to On-Site Spa is Accessible

Main Entrance is Accessible

Meeting Spaces are Accessible

On-Site Restaurants are Accessible

Room and Suites Access through the Interior Corridor

Guest Room Accessibility

Accessible Vanities

Adjustable Height Hand-Held Shower Wand

Alarm Clock Telephone Ringers

Bathtub Grab Rails

Bathtub Seat

Closed Caption TV

Deadbolts on Guest Room and Suites Doors

Electronic Room Key

Guest Room and Suites Doors Self-Closing

Lever Handles on Guest Room Doors

Lowered Deadbolts on Guest Room Doors

Lowered Electrical Outlets

Lowered Night Guards on Guest Room Doors

Lowered Viewports in Guest Room Doors

Mobility accessible rooms

Roll-in Shower

Safety Chains and/or Latches on Guest Doors

TTY/TTD Compatible

Toilet Seat at Wheelchair Height - Toilet for Disabled

Transfer Showers in Guest Rooms

Viewports in Guest Room and Suites Doors


Carbon Footprint: 52.65 kg per room night

Water Footprint: 324.02 liters per room night

Environmental Practices

Electric car charging

Frequently Asked Questions

The check-in time at The St. Regis Mexico City is 3:00 pm and the check-out time is 12:00 pm.

The pet policy at The St. Regis Mexico City is:

Pets Welcome Pets cannnot be at public areas. 100 usd per stay plus 25 usd per night Maximum Pet Weight: 8kgs Maximum Number of Pets in Room: 2

The parking options at The St. Regis Mexico City are:

On-Site Parking: Hourly: $5; Daily: $25; Weekly: $15; PerStay: $10 Valet: Daily: $15 Electric Car Charging Station Per Stay 10 dollars per day

The property amenities at The St. Regis Mexico City are:

Restaurant Bar Spa Fitness Center Indoor Pool Hot Tub 24 Hour Room Service Turndown Service Meeting Space Bicycle Rental:$10 Game Room Convenience Store Laundry Activities for Kids Room Service Wake up Calls Free Wifi Mobile Key Digital Check In Service Request

Yes, The St. Regis Mexico City has free Wi-Fi available to hotel guests.