Guests should be aware of the following:
Face coverings may be required. To learn more, please see destination-specific information below for official information.
Renovation of the Welcome Center will occur Dec. 26, 2022 through May 29, 2023. The Welcome Center will be closed during this time and the front desk services will be temporarily relocated. The fitness center and indoor pool will remain open. Please anticipate construction noise during business hours.
General Property Updates
- Suspension of all housekeeping services in occupied villas. Bath towel and linen exchange are temporarily suspended. Washer and dryer are available for use in every villa.
- Pool Towels are provided in the villas. Towel exchange has been discontinued. Guests will need to launder pool towels in their villa.
- The Pools and Lazy River are open normal hours (7 a.m. to 11 p.m.) with social distancing requirements. The tubes are not available at this time. Personal inner tubes without a solid bottom and not exceeding 42" as well as pool noodles and infant flotation devices are permitted. No full body floats or body boards are allowed.
- Portions of pool deck furniture has been removed to promote social distancing.
- Sports amenities are open, but guests must bring their own sports equipment including clubs for mini-golf.
- In-room amenities are provided upon arrival as a starter kit only.
Service Animal Policy
Service animals that perform work or tasks are welcome at the resort, but family pets are not permitted. Bringing a pet to the resort will result in a Room Recovery Fee. In the event we discover that you have brought a pet to the resort, you will be charged a Room Recovery Fee in the amount of $500 per pet, and you will be asked to take your pet to a local, third-party boarding facility.
Please be aware that in some locations, misrepresenting a pet as a service animal is a misdemeanor and may result in a monetary penalty and/or imprisonment.
Face Coverings at Our Property
Face coverings may be required. To learn more, please reference our Face Covering Requirement information located here under Know Before You Go.
Free Wi-Fi, Free Parking & No Resort Fees
At Sheraton Broadway Resort Villas, enjoy complimentary wireless Internet in all villas, and public areas. We also offer free on-site parking and do not charge resort fees.