WHAT TO EXPECT

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.

The safety of our guests and associates is a top priority. As guidance regarding face coverings and vaccination verification varies by local jurisdiction and may change, guests should review public information websites for the most up-to-date guidance for your destination, as well as the hotel-specific sections below and US and Canada Travel Advisories | Marriott Bonvoy™ before traveling. Fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel, unless required by local law.

• Philadelphia requires that all person indoors wear masks.
• Per local mandates, all guests are required to provide proof of Covid Vaccination should they choose to eat or drink in public areas within the hotel.
• Mobile check-in and mobile key is available via the Marriott Bonvoy™ app. To comply with regulations, Mobile Key is available after positive ID and credit card verification at the front desk.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.

Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local guidelines. Guests must wear personal face coverings within all indoor public spaces.

Guest Rooms: Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping services until the 7th day of your stay. For everyone's protection, all guests must vacate the room prior to any housekeeping service.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let our guest services team know the night before. We will be happy to make schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 7th night.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

• Lobby: Our Main Lobby is open for hotel guests. Face coverings are required in all hotel spaces. 
• Fitness Center: Open 24/7
• Valet: Is currently operating. Cost is $54.30 per night (inclusive of tax and service).
• W XYZ Bar is open each night. Philadelphia requires proof of vaccination to eat and drink in public spaces. 
• Re:fuel pantry is open 24/7 and available with grab and go snacks. 
• To go service is available for your guest room should you prefer to not show proof of vaccination. 

• Philadelphia requires proof of vaccination to eat and drink in public spaces. 
• W XYZ Bar is open nightly. 
• ReFuel is open 24/7 Food and Beverage available for your guest room.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

• Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
• Mobile Key: Forgo the front desk altogether and go straight to your guest room.
• Mobile Dining: Order your private, in-room dining through the app.
• Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

• Late Check-Out: Upon availability.
• Mobile Check-In/Check-Out: Mobile check-in and check-out is available via the Marriott Bonvoy™ app.
• Mobile Key: Mobile key is available via the Marriott Bonvoy™ app.

To comply with social distancing and density regulations, guests are limited to two persons per bed. Exceptions are made for families with minor children. 

All guests must be 21 years or older. Under 21 must be accompanied by parent or legal guardian. Smoking is prohibited in the hotel.