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  • WHAT TO EXPECT

Welcome to Philadelphia Marriott Downtown

Thank you for selecting Philadelphia Marriott Downtown for your upcoming stay. We are excited to have you. Take a moment to see what's in store for you during your time on property. Plan and reserve activities now to get the most of your trip!

Commitment To Clean

PREPARE FOR YOUR STAY

Start planning now to maximize your stay once you arrive.

PREMIUM DINING

Enjoy our distinct on-site restaurant and lounge options during your stay.

PLAN YOUR DAY

Get the most out of your stay by exploring all Philadelphia has to offer.

Taking Care of You. Times like these remind us of the tremendous importance of travel. We are committed to providing you with a safe environment that aligns with expert protocols working to defeat COVID-19.

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.

The safety of our guests and associates is a top priority. As guidance regarding face coverings and vaccination verification varies by local jurisdiction and may change, guests should review public information websites for the most up-to-date guidance for your destination, as well as the hotel-specific sections below and US and Canada Travel Advisories | Marriott Bonvoy™ before traveling. Fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel, unless required by local law.

Signage throughout our hotels to remind guests to maintain social distancing, occupancy, and seating capacities in our public spaces in compliance with local and state mandates, and partitions installed at front desks and food and beverage service lines.

Mobile check-in & Mobile key, and service requests, with items delivered right to your door via the Marriott Bonvoy™ mobile app.

Additional training and measures for the valet team with the TownePark Safe360 Guest Assured training program.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

  • Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.
  • Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. 
  • Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.
  • Disinfectant Wipes: Available upon request.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, housekeeping is available daily.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces, elevators, and reinforcing social distancing.

  • Fitness Center: Our comprehensive health club is remains open 24/7
  • Swimming Pool: Open.
  • A full service Starbucks Cafe is available in the Lobby.
  • City Center Pantry is available.
  • Breakfast & Dinner served daily in 13 Restaurant and/or Circ lounge.
  • Room service operations are available.
  • Our Center City hotel remains surrounded by fabulous restaurants, many which deliver.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you have departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.
Available benefits vary by location and membership tier.

 

Need Help?

Contact Philadelphia Marriott Downtown for additional hotel concierge recommendations. We look forward to seeing you soon!

+1 215-625-2900
1201 Market Street, (guest entrance at 1200 Filbert Street), Philadelphia, Pennsylvania, USA, 19107