WHAT TO EXPECT

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.

Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you’re in public areas of the hotel. We do appreciate your support and understanding.

• Signage throughout our hotel will remind guests to maintain social distancing with revised seating capacities in our restaurants, fitness and spa areas in accordance with government guidance.
• Hand sanitizer stations are available in high-traffic areas.
• Partitions have been installed at front desks.
• Self-Parking recommended.
• We encourage the use of the Marriott Bonvoy App for a faster, contactless check-in. You will still be required to present an ID upon arrival and Self Declaration form (Travel History of Individual). Contact our Guest Services team throughout your stay via the Mobile Chat option and upon check-out digital invoice will be shared to the guest email directly.
• Luggage assistance is available on request. All bags will be disinfected before being delivered to your room.
• Face coverings are required to be worn in hotel public areas.

All of the precautions are subject to change with updated government guidance.

• Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, especially in high-traffic areas like restrooms, elevators, and escalators and provided more hand sanitizing stations.
• Social Distancing Practices: You will see signage throughout the hotel promoting physical distancing and encouraging guests to stand at least 2 meters apart.
• Personal Protective Equipment (PPE): Associates will wear PPE (Face Coverings, Gloves etc.) based on the activities they are performing.
• Guest Rooms: Every guest room is thoroughly cleaned and disinfected between each guest. We will continue to provide daily housekeeping service during your stay. Let us know if you wish to not have our team enter your room during your stay at all.
• Temperature Screening: We will be temperature screening associates and vendors at entry points. For guests we will be temperature screening where required by law.
• Electrostatic Spraying: We're researching and deploying enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.

Room Amenities

• Minibars - Sanitized and sealed and will be available only upon request.
• Coffee machines & Kettles - Sanitized for your safety. Contactless coffee delivery available upon request.
• Disinfectant wipes provided in rooms, face masks available on request.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide housekeeping cleaning services after your third night with us and while you are away from the room. If you’d like to receive additional daily cleaning, simply let our team know and we will gladly take care of it.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include as per the government guidelines (facilities would be operational as government guidelines:

• Restaurant Hours and Operations.
• MoMo Café - 0630am-1030am
• MoMo Café - 07pm-1030pm
• In Room Dining: 24 Hours | Limited menu offerings
• MoMo to Go (Takeaway): 08:00am till 09:00pm
• Fitness Center
• Spa
• Swimming Pool

Restaurant Hours and Operations as per government guidelines:

• MoMo Café -0630am-1030am
• MoMo Café - 07pm-1030pm
• In Room Dining: 24 Hours | Limited menu offerings
• MoMo to Go (Takeaway): 08:00am till 09:00pm

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

• Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.
• Mobile Key. Forgo the front desk altogether and go straight to your guest room.
• Mobile Dining. Order your private, in-room dining through the app.
• Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

• Breakfast: Service is Available at Momo Café for All Members based on Membership Status.
• Welcome Gift: 500 bonus point based on Membership Status or Choose an Beverage and Choose one Snack.
• Late Check-Out: Subject to Availability.
• Mobile Check-In/Check-Out: Available, ID to be presented at Front Desk on arrival.
• Mobile Key: Not Applicable.
• Mobile Dining: Yes Menu Selection through QR Code option.
• Mobile Guest Requests: Available through GXP.