If you're wondering, "Is it safe to drink the water in Puerto Vallarta?", rest assured, the system of Puerto Vallarta’s drinking water has been certified as drinking water for 20 consecutive years. Our hotel is also equipped with a water purification system, and as a service for guests, bottles of water are available in each room.

Yes

Yes the voltage is compatible with that of the United States. 110 volts and offers high speed wireless internet service in all hotel rooms with extra charge.

Yes a passport is required to travel to other countries from Mexico. Also you must convert foreign money to the national currency.

Yes, American and Canadian dollars or any foreign currency is not allowed in the dining and spa centers. You can exchange your currency at hotel reception.

Yes, we offer the option for an all-inclusive packet, furthermore we have other food options available that can be acquired at reception.

Taxis are available 24 hours. Bellboys can be consulted regarding prices.

Approximately 15 minutes by car (6 km.).

Thanks to the proximity of the hotel to local areas, you can walk to the center of Puerto Vallarta easily. For other tourist attractions, taxi services or bus services are available.

Membership to the Marina Vallarta and Vista Vallarta golf course is available. The golf concierge can make arrangements for you; we are only 10 minutes away by car. There are more golf courses 20 minutes away.

Yes. Babysitters are available from $23 an hour. Pay more for a taxi after 10 pm. Consult the Concierge.

For our customer's convenience, the only option that has been established to pay for services is with a credit and/or debit card. An even more comfortable alternative is to open credit directly at reception with a credit card, debit card, or cash deposit from your arrival. In the dining and spa centers, cash payments are not accepted.

Yes, our Sheratoons program is available for children to enjoy year-round. These activities are hosted from Monday to Sunday, 10 am-6 pm, with special programs during the holiday season.

From the middle of June until the middle of September, normally the rain is during the evening or the night.

Yes, it is very safe and has been classified as a friendly city, There is a tourist information center in the city center to help any visitor. We recommend you take the usual precautions whilst enjoying your visit.

Yes, laundry and dry cleaning services are offered in the hotel Monday to Saturday.

The concierge can assist you with reservations for excursions and walks.