Guests are required to wear a protective face covering while in public areas/when around other groups of travelers. Extra face masks will be available at the front desk upon request. Appropriate PPE will be worn by all employees based on their role and responsibilities and in adherence to state and local regulations and guidance. Gloves will be provided to employees whose responsibilities require them as determined by medical experts including housekeeping and public area attendants.
Guest rooms cleaned by a staff member wearing face masks and gloves. All surfaces wiped with cleaning solutions that are EPA-rated for COVID-19. All pillows have pillow protectors changed between each guest. Guests will not need to visit registration to check-out. Copies of their final bill can be emailed, faxed or mailed upon request.
The hotel is using cleaning products and protocols which meet EPA guidelines and are approved for use and effective against viruses, bacteria and other airborne and bloodborne pathogens. Industry leading cleaning and sanitizing protocols used to clean guest rooms, with particular attention paid to high-touch items/areas. Unless otherwise requested, guest's rooms will only be cleaned every three days. Clean towels will be available daily upon request. All bed linen and laundry will continue to be washed at a high temperature and in accordance with CDC guidelines.
The frequency of cleaning and sanitizing has been increased in all public spaces with an emphasis on frequent contact surfaces. The frequency of air filter replacement and HVAC system cleaning has been increased and fresh air exchange maximized.
Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let us our guest services team know. We will be happy to make schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.