WHAT TO EXPECT

• Signage throughout our hotels to remind guests to maintain social distancing, occupancy limits and seating capacities reductions in our restaurants and banquets in accordance with local government guidance.
• Thermal imaging camera have installed to measure the body temperatures in the hotel lobby.
• Hand sanitizer stations are available in high-traffic areas.
• We encourage the use of the Marriott Bonvoy App for a faster, contactless check-in. You will still be required to present an ID & credit card upon arrival. This will allow us to provide a Mobile Key for your stay after registration to access your room.
• Contact our Guest Services team throughout your stay via the Mobile Chat option and upon check-out your invoice will be available to view directly in the app.
• Luggage assistance is available on request. All bags will be disinfected before being delivered to your room.
• Face coverings are required to be worn in hotel public areas.

All of the precautions are subject to change with updated local government guidance.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

• Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators as well as provided hand sanitizing stations in high traffic areas.
• Personal Protective Equipment (PPE): Staffs members will wear PPE (e.g. face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are welcome to wear personal face coverings.
• Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.

Room Amenities:

• Minibars: Available only upon request.
• Literature including Magazines, Books has been removed from rooms.
• Coffee machines & Kettles: Sanitized for your safety.
• Disinfectant wipes provided in rooms.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide housekeeping cleaning services after your third night with us and while you are away from the room. If you’d like to receive additional daily cleaning, simply let our team know and we will gladly take care of it.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

• Fitness Center: Open, limited capacity of 50% and face masks required at all times.
• Coin Laundry: Open 24 hours.
• Executive Lounge:
• MON ~ THU - Evening hors-d'œuvre: 17:30 ~ 19:30 / Evening Cocktail: 17:30 ~ 20:30 
• FRI ~ SUN - 1st seating: 17:30 ~ 19:00 / 2nd seating: 19:30 ~ 21:00

Operation hours are subject to change depending upon the government mandates. Thank you for your consideration and kind understanding.

Food & Beverage team of Courtyard by Marriott Suwon abides by local guidelines, including the use of face masks. And please check below for F&B latest operation time.

Food & Beverage Operation Time

Suwon Kitchen:

Breakfast - 06:30 ~ 10:00

Lunch - 12:00 ~ 14:00

Dinner - Friday, Saturday, Sunday Only 18:00 ~ 21:00

The Lake Tavern:

Monday ~ Friday - 14:00 ~ 24:00

Saturday ~ Sunday - 12:00 ~ 24:00 

In Room Dining (Room Service):

06:30 ~ 12:30 / 17:00 ~ 23:00 (Last Order 23:00)

Operation hours are subject to change depending upon the government mandates. Thank you for your consideration and kind understanding.

If we may be of any further assistance, kindly contact ‘Restaurant Reservation' at 82.31.267.5677~8.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

• Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.
• Mobile Key. Forgo the front desk altogether and go straight to your guest room.
• Mobile Dining. Order your private, in-room dining through the app.
• Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

• Breakfast: Available in Suwon kitchen
• Lounge Access:

MON ~ THU - Evening hors-d'œuvre: 17:30 ~ 19:30 / Evening Cocktail: 17:30 ~ 20:30 
FRI ~ SUN - 1st seating: 17:30 ~ 19:00 / 2nd seating: 19:30 ~ 21:00

• Welcome Gift: Available, as per standard.
• Late Check-Out: Available, as per Standard.
• Mobile Check-In/Check-Out: Available, ID & credit card to be presented at Front Desk on arrival.
• Mobile Key: Available, as per standard.
• Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

Courtyard by Marriott Suwon complies with guidelines set by the local health authority. For more information, please visit http://ncov.mohw.go.kr/en/.

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