WHAT TO EXPECT

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.

The safety of our guests and associates is a top priority. As guidance regarding face coverings and vaccination verification varies by local jurisdiction and may change, guests should review public information websites for the most up-to-date guidance for your destination, as well as the hotel-specific sections below and US and Canada Travel Advisories | Marriott Bonvoy™ before traveling. Fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel, unless required by local law.

Signage throughout our hotel to remind guests to maintain social distance. Reduced seating capacities throughout the hotel in compliance with local and state mandates.

Contactless check-in and check-out experience.

Fitness center use is limited to one guest at a time and reservations may be made at the front desk.

Our shared commitment to cleanliness and safety during the coronavirus (COVID-19) pandemic remains our top priority. We know that the health, safety and comfort of our guests continues to be on everyone’s mind.

We have made several enhancements to our cleaning practices throughout our property and in guest rooms, including:

Hand sanitizing stations in the front and back of the house, along with posters that explain proper hand washing techniques.

Personal Protective Equipment (PPE) will be used by all staff members based on locally mandated guidelines. Guests are required to wear personal face coverings.

Public space cleaning, including the use of electrostatic disinfection, will be conducted frequently with a focus on high touchpoint surfaces.

Guest rooms will only receive housekeeping services after the 4th night stay unless a guest requests in-stay service. Restocking of amenities and changing of linens will be at the request of the guest. In filling these requests, staff members will wear proper PPE.

All full service and checkout rooms will be cleaned with a focus on high touchpoint areas and use of electrostatic disinfection.
Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let us our guest services team know. We will be happy to make schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.

We are committed to making the amenities and services at our property available as best as we can. Please be aware of the following modifications to our services and amenities:

Fitness Center: Open and limited to one party at a time, reservations are required and can be made by contacting the front desk
Sheraton Club: Closed until further notice
Downtown Shuttle: Service discontinued
Room Service: Closed until further notice

5th Street Grill: Open for breakfast Monday through Friday, 6:00 AM till 10:00 AM and Saturday and Sunday 7:00 AM till 11:00 AM. Open for dinner everyday, 5:00 PM till 10:00 PM
Starbucks: Open for breakfast and lunch, Monday through Friday, 6:00 AM till 12:30 PM and Saturday and Sunday, 6:30 AM till 12:30 PM
Room Service: Closed until further notice
Gift Shop: Open

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative. Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

• Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
• Mobile Key: Forgo the front desk altogether and go straight to your guest room
• Mobile Dining: Order your private, in-room dining through the app.
• Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

• Breakfast: Currently not available
• Lounge Access: Currently not available
• Welcome Gift: Currently not available
• Late Check-Out: Elite members receive late check-outs according to their status levels. All other guests, late check-out is $10 per each additional hour.