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Sheraton Garden Grove - Anaheim South Hotel

  • WHAT TO EXPECT

Welcome to Sheraton Garden Grove - Anaheim South Hotel

Thank you for selecting Sheraton Garden Grove - Anaheim South Hotel for your upcoming stay. We are excited to have you. Take a moment to see what's in store for you during your time on property. Plan and reserve activities now to get the most of your trip!

Commitment To Clean

PREPARE FOR YOUR STAY

Start planning now to maximize your stay once you arrive.

MEMORABLE HOTEL EXPERIENCES

Your Garden Grove experience starts here. Carefully curated experiences you can enjoy without leaving the steps of the hotel. 

PREMIUM DINING

Enjoy our distinct on-site restaurant and lounge options during your stay.

PLAN YOUR DAY

Get the most out of your stay by exploring all Garden Grove has to offer.

Taking Care of You. Times like these remind us of the tremendous importance of travel. We are committed to providing you with a safe environment that aligns with expert protocols working to defeat COVID-19.

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.

The safety of our guests and associates is a top priority. As guidance regarding face coverings and vaccination verification varies by local jurisdiction and may change, guests should review public information websites for the most up-to-date guidance for your destination, as well as the hotel-specific sections below and US and Canada Travel Advisories | Marriott Bonvoy™ before traveling. Fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel, unless required by local law.

Floor decals/stickers are in place for queuing areas to denote safe distances for waiting.

Social distancing signage has been placed throughout the hotel encouraging social distancing.

Lobby and pre-function furniture throughout the hotel has been re-arranged to encourage social distancing.

Partitions installed at the front desk to act as a barrier.

Food and Beverage occupancy limits and seating capacities reductions are in place.

Enhanced Public Space Cleaning:
Our hotel has increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, public space, and front desk.

Hand Sanitizer:
Hand sanitizer is available throughout the hotel.

Personal Protective Equipment (PPE):
Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. All guests are required to wear face coverings within all public spaces of the hotel.

Electrostatic Spraying:
We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.

Housekeeping Service:
Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let us our guest services team know. We will be happy to make schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

Fitness Center:
Our fitness is currently closed accordingly to a county mandate.

Pool and Spa:
Our pool and Spa is currently open by reservation only.

Modified operational practices and hours for in-room dining, no self-service buffets, all food handlers trained on safe food preparation and service practices, and self- and independent audits in accordance with food safety standards as guidelines.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

  • Breakfast: Modified hours and dates of availability.
  • Lounge Access: No lounge access at this time due to a county mandate.
  • Welcome Gift: Please see the front desk for welcoming gift options.
  • Late Check-Out: Lake check out upon availability.
  • Mobile Check-In/Check-Out: Available for mobile check-in. As a city mandate, all guests checking in and occupying a room must show proof of a valid ID.
  • Mobile Key: Unavailable at this location.
  • Mobile Dining: Unavailable at this time.
  • Mobile Guest Requests: Available

 

Need Help?

Contact Sheraton Garden Grove - Anaheim South Hotel for additional hotel concierge recommendations. We look forward to seeing you soon!

+1 714-703-8400
12221 Harbor Boulevard, Garden Grove, California, USA, 92840