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Explore Surabaya, Indonesia from our city center hotel

Four Points by Sheraton Surabaya welcomes you to the shores of East Java, Indonesia with contemporary hotel rooms, thoughtful amenities and award-winning service. Intuitively designed rooms and suites offer everything you need to travel the way you like, from complimentary Wi-Fi access and flat-screen TVs with cable channels to our signature Four Comfort Bed, 24-hour room service, and floor-to-ceiling windows. You can savor a great meal at Lime, our hotel restaurant, or sip coffee at the Lobby Lounge. Stay fit in our 24-hour gym, or take a dip in the sparkling outdoor pool. Those planning events in Surabaya will appreciate our versatile venues, which include an impressive ballroom and modern conference rooms. In the mood to explore? In addition to being connected to Tunjungan Plaza, the city's largest shopping and entertainment destination, our hotel is near Gubeng Station, Grand City, historic landmarks, children's activities and more. You're in for a memorable stay at Four Points by Sheraton Surabaya.


Check-in: 3:00 pm

Check-out: 12:00 pm

See Accessibility Features
Pet Policy

Pets Not Allowed


Complimentary On-Site Parking


Off-Site Parking
Tunjungan Plaza (IDR 10,000 flat fee for parking less than 24 hours) .5 Miles
On-Site Outlet Cards

At This Hotel

Fitness Center

Fitness Center

Four Points by Sheraton Surabaya

JL. Embong Malang 25-31,Surabaya Indonesia East Java 60261

+62 31-5477488
20 Miles
+62 31-2986200

Private Car Service

Limousine/Van Service

Golden Bird

Pasar Turi Train Station

Gubeng Train Station

Offers and Packages


Surabaya: Enjoy our Smart Traveler Package

Available: September 27, 2021December 16, 2021

Plan your smart business trip at Four Points by Sheraton Surabaya at Tunjungan Plaza.


Stay & Spend - Festive Deals

Available: January 4, 2021December 29, 2021

Stay with us during this festive season and get more reward such as FREE one time Tunjungan Plaza shopping voucher, welcome amenities, and daily a pan pizza


Tap into Bed & Brews at Four Points

Available: July 30, 2021December 31, 2021

Tap into local flavors with Four Points Bed & Brews Package. Enjoy two complimentary beers each day of your stay.


2021 Trip Advisor Travelers Choice Hotel
2021 Trip Advisor Travelers Choice Hotel

Property Details

Policies and Payments

Accepts: Cash,Credit Cards


Concierge desk service

Currency Exchange

Property has elevators

Languages spoken by staff:
English, Indonesian, Chinese

For more information about the physical features of our accessible rooms,common areas,or special services relating to a specific disability,please call +62 31-5477488

Accessible Hotel Features

Property has elevators

Self Operating lift or a sloped entry in hotel swimming pools

Service Animals are Welcome

Valet parking for vehicles outfitted for drivers in wheelchairs

Van Accessible on-site parking

Accessible Areas with Accessible Routes from Public Entrance

Accessible Entrace to On-Site Pool

Entrance to On-Site Business Center is Accessible

Entrance to On-Site Fitness Center is Accessible

Entrance to On-Site Spa is Accessible

Main Entrance is Accessible

Meeting Spaces are Accessible

On-Site Restaurants are Accessible

Guest Room Accessibility

Accessible Vanities

Adjustable HIght Hand-Held Shower Wand

Alarm Clock Telephone Ringers

Bathtub Grab Rails

Bathtub Seat

Close Caption TV

Flashing Door Knockers

Hearing Accessible Rooms and/or Kits

Lever Handles on Guest Room Doors

Lowered Deadbolts on Guest Room Doors

Lowered Electricat Outlets

Lowered Night Guards on Guest Room Doors

Lowered Viewports in Guest Room Doors

Mobility accessible rooms

Non-slip Grab Rails in the Bathroom

Roll-in Shower

Room Windows Open

TTY/TTD Compatible

Toilet Seat at Wheelchair Height - Toilet for Disabled

Transfer Showers in Guest Rooms