Welcome to Four Points by Sheraton Surabaya

Something for everyone in Surabaya, Indonesia

Kick back and settle in at Four Points by Sheraton Surabaya. We welcome you to the shores of East Java, Indonesia with contemporary hotel rooms, thoughtful amenities and award-winning service. Intuitively designed rooms and suites let you travel the way you like, from free Wi-Fi and flat-screen TVs with cable channels to our signature Four Comfort Bed, 24-hour room service and floor-to-ceiling windows. Savor a great meal at Lime, our hotel restaurant, or sip coffee at the Lobby Lounge. Stay fit in our 24-hour gym, or take a dip in the sparkling outdoor pool. Guests hosting an event in Surabaya appreciate our versatile venues, which include an impressive ballroom and modern conference rooms. In the mood to explore? In addition to being connected to Tunjungan Plaza, the largest shopping and entertainment destination in East Java, Indonesia, our hotel is near Gubeng Station, Grand City, historic landmarks, children's activities and more. You're in for a memorable stay at Four Points by Sheraton Surabaya.

Rooms & Suites


Check-in: 3:00 pm

Check-out: 12:00 pm

Pet Policy

Pets Not Allowed

Pets are not allowed.


Complimentary On-Site Parking

Off-Site Parking
Tunjungan Plaza (IDR 10,000 flat fee for parking less than 24 hours) .5 KM


Hourly: Rp50000

Additional Parking Information
Valet Parking is arranged by Tunjungan Plaza mall, fee is IDR 50,000 flat for parking less than 24 hours.


Plan and Prepare for your Stay

At This Hotel

Fitness Center

Fitness Centre


Four Points by Sheraton Surabaya

JL. Embong Malang 25-31, Surabaya, East Java, Indonesia, 60261

Tel: +62 31-5477488
Distance from Property: 20 KM
Phone Number: +62 31-2986200
Visit Website
Alternate Airport Transportation

Private Car Service


Private Car Service
Limousine/Van Service

Onsite Car Rental
Golden Bird


Train Station

Pasar Turi Train Station

Gubeng Train Station


2021 Trip Advisor Travelers Choice Hotel
2021 Trip Advisor Travelers Choice Hotel

Property Details

Policies and Payments

Accepts: Cash, Credit Cards


Concierge desk service

Property has elevators

Languages spoken by staff:
English, Indonesian, Chinese

For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +62 31-5477488

Accessible Hotel Features

Property has elevators

Accessible Areas with Accessible Routes from Public Entrance

Accessible Entrance to On-Site Pool

Entrance to On-Site Business Center is Accessible

Entrance to On-Site Fitness Center is Accessible

Main Entrance is Accessible

Meeting Spaces are Accessible

On-Site Restaurants are Accessible

Room and Suites Access through the Interior Corridor

Guest Room Accessibility

Adjustable Height Hand-Held Shower Wand

Alarm Clock Telephone Ringers

Bathtub Grab Rails

Electronic Room Key

Guest Room and Suites Doors Self-Closing

Hearing Accessible Rooms and/or Kits

Mobility accessible rooms

Roll-in Shower

Safety Chains and/or Latches on Guest Doors

TTY/TTD Compatible

Toilet Seat at Wheelchair Height - Toilet for Disabled

Viewports in Guest Room and Suites Doors


Carbon Footprint: 36.39 kg per room night

Water Footprint: 556.81 liters per room night