Welcome to Four Points by Sheraton Surabaya, Tunjungan Plaza

Something for everyone in Surabaya, Indonesia

Kick back and settle in at Four Points by Sheraton Surabaya, Tunjungan Plaza. We welcome you to the shores of East Java, Indonesia with contemporary hotel rooms, thoughtful amenities and award-winning service. Intuitively designed rooms and suites let you travel the way you like, from free Wi-Fi and flat-screen TVs to our signature Four Comfort Bed, 24-hour room service and floor-to-ceiling windows. Savor a great meal at Lime, our hotel restaurant, or sip coffee at the Lobby Lounge. Stay fit in our 24-hour gym, or take a dip in the sparkling outdoor pool. Guests hosting an event in Surabaya appreciate our versatile venues, which include an impressive ballroom and modern conference rooms. In addition to being connected to Tunjungan Plaza, the largest shopping and entertainment destination in East Java, Indonesia, our hotel is near Gubeng Station, Grand City, historic landmarks, children's activities and more. You're in for a memorable stay at Four Points by Sheraton Surabaya, Tunjungan Plaza.

Garuda Indonesia Online Travel Fair Special Offer
Enjoy an exclusive offer from us at Garuda Indonesia Online Travel Fair 2021 for stays until 1st April 2022, for bookings made from 26 March 2021 until 1 April 2021.
Learn More

Rooms & Suites

Garuda Indonesia Online Travel Fair Special Offer
Enjoy an exclusive offer from us at Garuda Indonesia Online Travel Fair 2021 for stays until 1st April 2022, for bookings made from 26 March 2021 until 1 April 2021.
Learn More

HOTEL INFORMATION

Check-in: 3:00 pm

Check-out: 12:00 pm

Pet Policy

Pets Not Allowed

Pets are not allowed.

Parking

Complimentary On-Site Parking

Off-Site Parking
Tunjungan Plaza (IDR 10,000 flat fee for parking less than 24 hours) 0.5 KM

Valet

Daily: Rp50000

Additional Parking Information
Valet Parking is arranged by Tunjungan Plaza mall, fee is IDR 50,000 flat for parking less than 24 hours.

WHAT TO EXPECT

Plan and Prepare for your Stay

Terima Kasih Indonesia
Don’t miss out on gifting yourself and your family the time to renew and rejuvenate when travel begins again. Stay 2 nights for the price of 1 using promo code BOG. Book by 19 July 2020 and stay by 31 May 2021
Learn More
OUR LOCATION

GETTING HERE

Four Points by Sheraton Surabaya, Tunjungan Plaza

JL. Embong Malang 25-31, Surabaya, East Java, Indonesia, 60261

Tel: +62 31-5477488
Distance from Property: 20.0 KM
Phone Number: +62 31-2986200
Visit Website
Alternate Airport Transportation

Private Car Service; fee: 490000 IDR (one way) ;on request

On-Property

Private Car Service

Limousine/Van Service

Onsite Car Rental
Golden Bird

Nearby

Train Station

Pasar Turi Train Station

Gubeng Train Station

Awards

2021 Tripadvisor Travelers Choice
2021 Trip Advisor Travelers Choice Hotel

Property Details

Policies and Payments

Accepts: Cash, Credit Cards

Services

Concierge desk service

Property has elevators

Languages spoken by staff:
English, Indonesian, Chinese

For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +62 31-5477488

Accessible Hotel Features

Accessible on-site parking

Property has elevators

Van Accessible on-site parking

Accessible Areas with Accessible Routes from Public Entrance

Accessible Entrance to On-Site Pool

Entrance to On-Site Business Center is Accessible

Entrance to On-Site Fitness Center is Accessible

Main Entrance is Accessible

Meeting Spaces are Accessible

On-Site Restaurants are Accessible

Room and Suites Access through the Interior Corridor

Guest Room Accessibility

Adjustable Height Hand-Held Shower Wand

Alarm Clock Telephone Ringers

Bathtub Grab Rails

Electronic Room Key

Guest Room and Suites Doors Self-Closing

Hearing Accessible Rooms and/or Kits

Mobility accessible rooms

Roll-in Shower

Safety Chains and/or Latches on Guest Doors

TTY/TTD Compatible

Toilet Seat at Wheelchair Height - Toilet for Disabled

Viewports in Guest Room and Suites Doors

Footprints

Carbon Footprint: 33.89 kg per room night

Water Footprint: 571.29 liters per room night

Environmental Practices

Guest Room Recycling

Frequently Asked Questions

The check-in time at Four Points by Sheraton Surabaya, Tunjungan Plaza is 3:00 pm and the check-out time is 12:00 pm.

The pet policy at Four Points by Sheraton Surabaya, Tunjungan Plaza is:

Pets Not Allowed (Pets are not allowed.)

The parking options at Four Points by Sheraton Surabaya, Tunjungan Plaza are:

Complimentary On-Site Parking Off-Site Parking: Tunjungan Plaza (IDR 10,000 flat fee for parking less than 24 hours) 0.5 KM Valet: Daily: Rp50000 Valet Parking is arranged by Tunjungan Plaza mall, fee is IDR 50,000 flat for parking less than 24 hours.

The property amenities at Four Points by Sheraton Surabaya, Tunjungan Plaza are:

Sustainability Free Wifi Restaurant Outdoor Pool Fitness Center Meeting Space Dry Cleaning Service Room Service Wake up Calls 24 Hour Room Service Daily Housekeeping Turndown Service Digital Check In Service Request

Yes, Four Points by Sheraton Surabaya, Tunjungan Plaza has free Wi-Fi available to hotel guests.

Four Points by Sheraton Surabaya, Tunjungan Plaza