Awards
2021 Trip Advisor Travelers Choice Hotel
Welcome to Four Points by Sheraton Surabaya, Tunjungan Plaza
Something for everyone in Surabaya, Indonesia
Kick back and settle in at Four Points by Sheraton Surabaya, Tunjungan Plaza. We welcome you to the shores of East Java, Indonesia with contemporary hotel rooms, thoughtful amenities and award-winning service. Intuitively designed rooms and suites let you travel the way you like, from free Wi-Fi and flat-screen TVs to our signature Four Comfort Bed, 24-hour room service and floor-to-ceiling windows. Savor a great meal at Lime, our hotel restaurant, or sip coffee at the Lobby Lounge. Stay fit in our 24-hour gym, or take a dip in the sparkling outdoor pool. Guests hosting an event in Surabaya appreciate our versatile venues, which include an impressive ballroom and modern conference rooms. In addition to being connected to Tunjungan Plaza, the largest shopping and entertainment destination in East Java, Indonesia, our hotel is near Gubeng Station, Grand City, historic landmarks, children's activities and more. You're in for a memorable stay at Four Points by Sheraton Surabaya, Tunjungan Plaza.
Rooms & Suites
HOTEL INFORMATION
Pet Policy
Pets Not Allowed
Pets are not allowed.
Parking
Complimentary On-Site Parking
Off-Site Parking
Tunjungan Plaza (IDR 10,000 flat fee for parking less than 24 hours) 0.5 KM
Valet
Daily: Rp50000
Additional Parking Information
Valet Parking is arranged by Tunjungan Plaza mall, fee is IDR 50,000 flat for parking less than 24 hours.
WHAT TO EXPECT
Plan and Prepare for your Stay
Lime
Our signature restaurant features Asian and international specialties in a relaxed atmosphere. Stop by for a tasty meal with friends or family before or after exploring Surabaya.
The Lounge
There's no better way to begin your day in Indonesia than with breakfast at this casual yet welcoming coffee house. Pair your coffee with a pastry or other snack.
OUR LOCATION
Tel: +62 31-5477488
GETTING HERE
Four Points by Sheraton Surabaya, Tunjungan Plaza
JL. Embong Malang 25-31, Surabaya, East Java, Indonesia, 60261
Alternate Airport Transportation
Private Car Service
On-Property
Private Car Service
Limousine/Van Service
Onsite Car Rental
Golden Bird
Nearby
Train Station
Pasar Turi Train Station
Gubeng Train Station
Property Details
Policies and Payments
Accepts: Cash, Credit Cards
Services
Concierge desk service
Property has elevators
Languages spoken by staff:
English, Indonesian, Chinese
For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +62 31-5477488
Accessible Hotel Features
Property has elevators
Van Accessible on-site parking
Accessible Areas with Accessible Routes from Public Entrance
Accessible Entrance to On-Site Pool
Entrance to On-Site Business Center is Accessible
Entrance to On-Site Fitness Center is Accessible
Main Entrance is Accessible
Meeting Spaces are Accessible
On-Site Restaurants are Accessible
Room and Suites Access through the Interior Corridor
Guest Room Accessibility
Adjustable Height Hand-Held Shower Wand
Alarm Clock Telephone Ringers
Bathtub Grab Rails
Electronic Room Key
Guest Room and Suites Doors Self-Closing
Hearing Accessible Rooms and/or Kits
Mobility accessible rooms
Roll-in Shower
Safety Chains and/or Latches on Guest Doors
TTY/TTD Compatible
Toilet Seat at Wheelchair Height - Toilet for Disabled
Viewports in Guest Room and Suites Doors
Footprints
Carbon Footprint: 34.4 kg per room night
Water Footprint: 557.54 liters per room night
Environmental Practices
Guest Room Recycling
What are the check-in and check-out times at Four Points by Sheraton Surabaya, Tunjungan Plaza?
The check-in time at Four Points by Sheraton Surabaya, Tunjungan Plaza is 3:00 pm and the check-out time is 12:00 pm.
Does Four Points by Sheraton Surabaya, Tunjungan Plaza allow pets?
The pet policy at Four Points by Sheraton Surabaya, Tunjungan Plaza is:
Pets Not Allowed (Pets are not allowed.)
What are the parking options at Four Points by Sheraton Surabaya, Tunjungan Plaza?
The parking options at Four Points by Sheraton Surabaya, Tunjungan Plaza are:
Complimentary On-Site Parking
Off-Site Parking: Tunjungan Plaza (IDR 10,000 flat fee for parking less than 24 hours) 0.5 KM
Valet: Daily: Rp50000
Valet Parking is arranged by Tunjungan Plaza mall, fee is IDR 50,000 flat for parking less than 24 hours.
What property amenities are available at Four Points by Sheraton Surabaya, Tunjungan Plaza?
The property amenities at Four Points by Sheraton Surabaya, Tunjungan Plaza are:
Sustainability
Restaurant
Outdoor Pool
Fitness Center
Meeting Space
Dry Cleaning Service
Room Service
Wake up Calls
24 Hour Room Service
Daily Housekeeping
Turndown Service
Service Request
Does Four Points by Sheraton Surabaya, Tunjungan Plaza have Wi-Fi?
Yes, Four Points by Sheraton Surabaya, Tunjungan Plaza has free Wi-Fi available to hotel guests.
