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Welcome to JW Marriott Hotel Surabaya

Immerse yourself in Luxury 5-star hotel in Surabaya

Surrounded by some of Indonesia's most celebrated attractions, JW Marriott Hotel Surabaya is a luxury haven in a vibrant travel destination. Experience Luxury 5-star hotel in one of our 407 beautifully appointed rooms, including 145 twin bedrooms and 23 Apartments for extended stays. Stay in the heart of the city's bustling shopping and business district, just minutes from superb attractions, including Suramadu Bridge, the House of Sampoerna, Tugu Pahlawan monument and Sanggar Agung Temple. Indulge in delectable Japanese, Chinese and Indonesian cuisines as well as the newest Steakhouse in our four distinctive restaurants. Celebrate and succeed in versatile meeting and event space with custom catering and expert planning. With ample self-parking space, health club facilities, an outdoor pool, 24-hour gym and massage treatment, JW Marriott Hotel Surabaya offer the perfect blend of comfort, relaxation and style for your visit to Indonesia.

Rooms & Suites


Check-in: 2:00 pm

Check-out: 12:00 pm

Pet Policy

Pets Not Allowed


Complimentary On-Site Parking


Daily: 50000

Long Term Parking

At This Hotel

Health Club at the JW Marriott Hotel Surabaya

Fitness Center


JW Marriott Hotel Surabaya

Jalan Embong Malang 85-89, Surabaya, Indonesia, 60261

Tel: +62 31-545-8888
Distance from Property: 35 KM
Phone Number: +62 31-8667513
Visit Website
Airport Shuttle: 450000


Private Car Service
Limousine/Van Service

Onsite Car Rental
Blue Bird


Bus Station

PURABAYA Bus Station

Subway Station

Stasiun Surabaya Gubeng

Train Station

Gubeng Train Station
Pasar Turi Train Station


Business Package

: September 1, 2021August 31, 2022

Business Packages inclusive of airport transportation and laundry


Stay and Shop

: July 4, 2022December 30, 2022

Relish in an immersive staycation and shopping experience where every moment together becomes a treasure.


Family by JW

: January 28, 2022January 28, 2023

Plan your family getaway with our special package this summer!


2021 Trip Advisor Travelers Choice Hotel
2021 Trip Advisor Travelers Choice Hotel

Property Details

Policies and Payments

Accepts: Cash,Credit Cards

Contactless mobile payments


Concierge desk service

Property has elevators

Languages spoken by staff:
English,Indonesian,Bahasa Melayu,Mandarin,Japanese

For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +62 31-545-8888

Accessible Hotel Features

Property has elevators

Accessible Areas with Accessible Routes from Public Entrance

Accessible Entrance to On-Site Pool

Entrance to On-Site Business Center is Accessible

Entrance to On-Site Fitness Center is Accessible

Main Entrance is Accessible

Meeting Spaces are Accessible

On-Site Restaurants are Accessible

Guest Room Accessibility

Accessible Vanities

Adjustable Height Hand-Held Shower Wand

Alarm Clock Telephone Ringers

Bathtub Grab Rails

Bathtub Seat

Flashing Door Knockers

Lever Handles on Guest Room Doors

Lowered Electrical Outlets

Lowered Viewports in Guest Room Doors

Mobility accessible rooms

Non-slip Grab Rails in the Bathroom

Roll-in Shower

Toilet Seat at Wheelchair Height - Toilet for Disabled

Transfer Showers in Guest Rooms


green hotel 2019 Certified


Carbon Footprint : 74.21 kg per room night

Water Footprint : 1320 liters per room night