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Welcome to JW Marriott Hotel Surabaya
Stay at our luxury 5-star hotel in Surabaya, Indonesia
Perfectly located near Tunjungan Plaza Mall in the Surabaya, Indonesia city center, JW Marriott Hotel Surabaya is a luxurious, 5-star hotel in Surabaya City for business and family vacations in a vibrant destination. Experience the height of 5-star luxury in one of our 407 beautifully hotel-appointed rooms, including 22 extended-stay apartments. Stay in the heart of Surabaya’s shopping and business district, minutes from Suramadu Bridge, the House of Sampoerna, Tugu Pahlawan, and Sanggar Agung Temple. Savor delectable Japanese, Chinese, and Indonesian cuisines and the city’s newest steakhouse in our four distinctive restaurants. Gather in versatile meeting and event space with custom catering and expert planning. Family-friendly features at our Surabaya hotel include a pool with panoramic views and the JW Terrace by the Pool venue for movie nights. With ample self-parking and a 24-hour gym and massage service, JW Marriott Hotel Surabaya provides comfort, relaxation, and style for your visit to Indonesia.
Rooms & Suites
FEATURED AMENITIES ON-SITE
HOTEL INFORMATION
Pet Policy
Pets Not Allowed
No pets allowed
Parking
Complimentary On-Site Parking
Long Term Parking
Valet
Daily: Rp100000.00
WHAT TO EXPECT
Plan and Prepare for your Stay
Uppercut Steakhouse
Uppercut Steakhouse offers a delightful menu featuring a variety of fine-quality meats, including dry-aged beef, along with delicious side dishes and non-beef selections, using the freshest ingredients. Enjoy fine dining at this restaurant in Surabaya.
Tang Palace Chinese Restaurant
Tang Palace Chinese Restaurant thrills your palate with authentic Cantonese cuisine and dim sum served in an opulent setting accented by antiques from the legendary Tang Dynasty. Experience fine dining in Surabaya at this second-floor restaurant.
Lobby Lounge
Our lobby lounge in Surabaya offers an elegant and relaxing atmosphere while enjoying specialty coffee, mocktails, cocktails, wines by the glass and light bites as well as nightly live music.
Imari Japanese Restaurant
Imari, our Japanese restaurant in Surabaya, features a casually refined ambiance, as well as a sushi bar, teppan-style cooking, and fresh grilled seafood and meat, all within steps of your room at JW Marriott Hotel Surabaya.
SBCO (Surabaya Baking Company)
Spoil yourself with a fresh-baked pastry or a sweet treat at our SBCO gourmet patisserie. It's the perfect place to stop in for a quick bite when you're on the go here in Surabaya.
Pavilion Restaurant
Open for breakfast, lunch, and dinner, this vibrant Surabaya restaurant offers both buffet dining and a la carte fare. Feast on your favorite international dishes, and be sure to visit the barbecue station for succulent meats.
OUR LOCATION
Tel: +62 31-545-8888
GETTING HERE
JW Marriott Hotel Surabaya
Jalan Embong Malang 85-89, Surabaya, Indonesia, 60261
Airport Shuttle::
Rp600000.00 - One-way, Rp1200000.00 - Round Trip
Reservation Required: +62 31-5458888 3176
On-Property
Private Car Service
Limousine/Van Service
Onsite Car Rental
24-Hour Hotel Limo Service
Nearby
Bus Station
PURABAYA Bus Station
Subway Station
Stasiun Surabaya Gubeng
Train Station
Awards
2021 Trip Advisor Travelers Choice Hotel
Property Details
Policies and Payments
Accepts: Cash, Credit Cards
Contactless mobile payments
Services
Concierge desk service
Property has elevators
Languages spoken by staff:
English, Indonesian, Bahasa-Language, Melayu-Language, Mandarin, Japanese
For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +62 31-545-8888
Accessible Hotel Features
Accessible on-site parking
Property has elevators
Van Accessible on-site parking
Accessible Areas with Accessible Routes from Public Entrance
Accessible Entrance to On-Site Pool
Entrance to On-Site Business Center is Accessible
Entrance to On-Site Fitness Center is Accessible
Main Entrance is Accessible
Meeting Spaces are Accessible
On-Site Restaurants are Accessible
Room and Suites Access through the Interior Corridor
Guest Room Accessibility
Accessible Vanities
Adjustable Height Hand-Held Shower Wand
Alarm Clock Telephone Ringers
Bathtub Grab Rails
Bathtub Seat
Deadbolts on Guest Room and Suites Doors
Electronic Room Key
Flashing Door Knockers
Guest Room and Suites Doors Self-Closing
Lever Handles on Guest Room Doors
Lowered Electrical Outlets
Lowered Viewports in Guest Room Doors
Mobility accessible rooms
Non-slip Grab Rails in the Bathroom
Roll-in Shower
Safety Chains and/or Latches on Guest Doors
Toilet Seat at Wheelchair Height - Toilet for Disabled
Transfer Showers in Guest Rooms
Viewports in Guest Room and Suites Doors
Footprints
Carbon Footprint: 71.50 kg per room night
Water Footprint: 1358.43 liters per room night
Environmental Practices
Guest Room Recycling
Frequently Asked Questions
The check-in time at JW Marriott Hotel Surabaya is 2:00 pm and the check-out time is 12:00 pm.
The pet policy at JW Marriott Hotel Surabaya is:
Pets Not Allowed (No pets allowed)
The parking options at JW Marriott Hotel Surabaya are:
Complimentary On-Site Parking
Long Term Parking
Valet: Daily: Rp100000.00
The property amenities at JW Marriott Hotel Surabaya are:
Sustainability
Restaurant
Spa
Fitness Center
Outdoor Pool
Hot Tub
Daily Housekeeping
Turndown Service
Meeting Space
Convenience Store
Gift Shop
Dry Cleaning Service
Laundry
Hair salon
Kitchen
Room Service
Wake up Calls
Free Wifi
Kitchenette
Digital Check In
Service Request
Yes, JW Marriott Hotel Surabaya has free Wi-Fi available to hotel guests.
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